An absolute disgrace of a management company. Landlords and tenants alike should stay far, far away from this level of incompetence. We had the misfortune of dealing with Sarah Norton and Dean, and in my entire life, I have never encountered such blatant negligence, disregard, and... Read Full Review

Idon't recommend this company to manage any development in uk... Read Full Review

Awful management for this company Terrible management since I have moved to my property under encore-state management. More than 3 months still waiting for a garage door to be repaired while many unknow vehicles commuting to our private parking in the building and we cannot do... Read Full Review

Avoid at all cost. zero rating. the company tries every possible opportunity to rip off leaseholder. please be aware!! also please ask to check their accounts. right for leaseholder to do... Read Full Review

Avoid at all costs, as a director, resident, employee and contractor. They'll bend you over in every single scenario!... Read Full Review

Encore are thoroughly unprofessional and incompetent. They have “run” King Edward VII Estate in West Sussex for the last 6 years in a non-consultative, heavy handed opaque manner with inadequate service charge accounts habitually late (6 months routinely) throwing stones at the ... Read Full Review

More often than not, we complain about our managing agents. I therefore feel compelled to express our gratitude when we experience such a high level of care with utmost professionalism, dealing with our estate. As director on the board of management for 3 years, I am speaking on behalf of the... Read Full Review

General slow response from estate managers, sometimes no response if they choose to ignore the matter like for example when asking them you want to escalate to upper management, if the estate manager does not respond you are left in the dark as there is no other comms alternative.i have asked in... Read Full Review

Getting information from Encore Estates was like pulling teeth. Every email took weeks to receive a response. Every phone call was referred to email. Trying to get put in contact with the correct person was a nightmare. Months after having sold the property I am still receiving service... Read Full Review

Awful money grabbing people. Who leave our estate looking a mess, To say for a freehold house they want over 400 a year and yet they haven't up-kept the roads or the green areas . Compare other estates to ours and you would be... Read Full Review