AVOID! 2 years of hell. I cannot explain the stress and headache caused by the incompetence of this horrid team. If you're renting a property through them, I hope you don't have to report any repairs! Because all of your emails and calls will be IGNORED. I've been living in a property for 11 months which has a huge leak above the balcony every time it rains and following several emails, calls, complaints and the attendance of two people to look at it, it still isn't fixed!! 11 months of moving our furniture and putting towels down EVERY TIME IT RAINS. We're moving out due to their disgusting service! When we moved from our last flat (also rented with Sinclair Hammelton) they failed to pass on to our landlord that we were moving out and we had a call from them a week before moving to say we hadn't given notice. After making an offer on the new property and putting down a deposit they claimed the rent price was incorrect on their website so we needed to pay more monthly, the new flat was dirty when we moved in and they had to rewrite the contract 4 times due to their mistakes. Landlords: Don't rent from Sinclair Hammelton if you want happy tenants! They're not providing a service you'd want to represent you. I bet my poor landlord isn't aware of how much stress we'd incurred through them. Tenants: STAY AWAY! They do not care for their tenants, all your emails fall on deaf ears and when you complain they come up with excuses instead of apologise and take responsibility.