Awful experience, unethical practices, practically no marketing. Manager Tammi Moulton is a disgrace to her profession. Avoid at all costs. Had to refer to the property ombudsman because of illegal contract processes - they are currently reviewing our... Read Full Review

Thank you to Tammi and Jillian for all their help in helping to sell our... Read Full Review

I have recently dealt with the selling department think made contact with almost all of their staff in this department as if the colleague I am dealing with is out they make the effort to assist. They have excellent turn around time house sold with two weeks being on the market. They assisted with... Read Full Review

I've just rented a property through bridgfords and highly recommend martine Wilson and darcy Fleming at the Newcastle under Lyme branch . All sorted within one week highly recommend great to work with... Read Full Review

Terrible letting agent. Their property management services are non-existent. Many emails and telephone calls were made with no response. I would not recommend or use... Read Full Review

We very foolishly agreed for Bridgfords to act as agents to manage our property. It was probably the worst mistake we have ever made. I CAN ONLY RECOMMEND YOU DO NOT USE THIS... Read Full Review

I have recently sold my house through Bridgfords, Newcastle Under Lyme. The staff, attention to detail and communication were excellent. I would not hesitate to recommend... Read Full Review

This branch of Bridgfords have been useless in assisting me in getting my property sold. I would not recommend them to anyone. They clearly do not know how to treat customers & had the cheek to lie to another agent about my property status by saying it is a repossession. I am disgusted with the ... Read Full Review

Appalling service. As a landlord their fees are extortionate. Their service levels are dreadful. They never call back when phoned and e-mails are not responded to promptly. They regularly deducted unauthorised sums from rental payments. We finally sacked them as agents. They made the exit process... Read Full Review

It feels like every statement or promise made is broken or simply wrong. Signed leases not signed, deposit not passed to me to submit to a deposit scheme 3 weeks after the lease date. As for a property they are paid to manage. Tenant moved out and it took 2 weeks for them to do a condition visit. ... Read Full Review

After waiting almost 4 months for the return of our deposit, which was only achieved by legal action, I am relieved to be now renting directly from a landlord and away from the disgraceful letting service of Bridgfords. We encountered unreturned phone calls and emails on many occasions, delays in... Read Full Review

I found the professional attitude and efficency of the company and staff knowledge to be absolutely shocking. I viewed a property and asked all relevant questions. I then agreed to accept the property. Paid all of the fees etc. Was due to collect the keys on the 29th June 2015 and after all credit ... Read Full Review

The service of this company as a collective is dire. I work in customer service, and can tell you that not one of the employees has any idea what good customer service is. We have been ignored more times in one year than I ever have in my life, apart from one person - who became the only... Read Full Review

when I came to this flat I paid 6 month rent in advance after 6 month contract. During this period they didn't repair the fire alarm and I wake up every night because fire alarm was noisy. Now my contract will be finish after 21 days and they want to come and view my flat by their key without... Read Full Review

For some background, I am a first-time cash buyer for a property in the ST5 area. I am STILL currently liaising with these unprofessional people. Every time I have tried to contact them over the telephone they either put me on hold or tell me they will call back and never do. They have 100% been on ... Read Full Review