Martin & Co Oxford has been the most negligent, dishonest, biased, and unprofessional letting agency I have ever dealt with, causing me major financial loss, months of intense stress and distress, and leaving my property in a severely damaged state. I purchased a flat advertised by Martin & Co... Read Full Review

I would strongly advise avoiding Martin & Co based on our experience as tenants. Multiple serious issues: Rent Disputes & Misinformation: Currently dealing with a 2month ongoing dispute where they're trying to overcharge rent beyond what's permitted in our contract. Initially told us rent review... Read Full Review

They hold deposits and not giving back without any response. It has been 7 weeks after my end of... Read Full Review

Really unhelpful staff - the referencing company was awful ( endless detailed questions and problems uploading anything ) other referencing systems work fine and therefore I became pretty convinced it was deliberately slow/difficult in order to gain additional holding fees - as it was impossible... Read Full Review

I was a very happy tenant for 2 years with extremely nice property manager( oxford office).I vacated the property on 31/12/19, and as to this date have been chasing them (weekly emails and calls) for the check out inventory, my deposit amount. Finally, after a lot of effort, managed to get a new... Read Full Review

Unbelievable management toward the tenants. Property Manager who has no idea how utility meter works. Extremely Unprofessional. Highly recommend to go for another... Read Full Review

One of the best estate agents out there. They never fail to help when something is needed. Professionalism at its... Read Full Review

Horrific experience. As a group of 4 students we were completely taken advantage of. During the initial viewing we were explicitly told by Luke that Martin and Co managed the property because the landlord lived in Hong Kong. After giving Martin and Co large amounts of money in holding fees, we... Read Full Review

I arranged a video viewing with Luke. He never sent it to me. Had to follow up with his colleagues. Go elsewhere for better... Read Full Review

Prompt polite efficient Excellent communication skills and guidance Thank you Would advise and landlord to use this branch Well... Read Full Review

I am very happy about my recent experience with Martin & Co.I had the pleasure to work with Luke who was more than helpful in the process of finding my house.He was well informed, really polite,acted really fast and made the whole process of renting a house really easy for me,for that I am... Read Full Review

Kate is conscientious and committed to her work. She is friendly and always ready to help me sort out my problems at all times. She is a valuable member of the team at Martin & Co as she gives me an excellent ... Read Full Review

The staff at Martins & Co have been providing exemplary support to us in letting out our apartment in Oxford for more than 10 years. Always happy to assist, make enquiries, and even arrange deliveries and pick-up. Their costs are not excessive and their responses are quick and efficient. More... Read Full Review

Terrible service. Not interested in nrenting properties just taking fees. They initially asked for �1550 to be paid 13 weeks before a bedsit in a HMO, would before tenancy start date. this was reduced to 7 weeks when I was pressured into reserving the property paying �260... Read Full Review

BEWARE of these letting agents! This was my first time renting a property. The staff were very friendly in the beginning, however, I moved in to a property that hasn't even been cleaned, with dust, spiders, spiderwebs, and previous tenants' items and HAIR all over the flat. I ended up sleeping on... Read Full Review

Definitely, will not recommend this agency! The whole process of renting was like a nightmare. The last point was a problem with washing machine, which we had to solve ourselves. However, it was damaged before we moved... Read Full Review

Unhelpful and arrogant correspondence with Robert, which was at best unprofessional and at worst incredibly rude. He was unbelievably slow at organising a tenant contract swap, which resulted in requesting money from both former and new tenant. Also, repairs to our property have not been completed... Read Full Review

I am writing this review after having moved into said one-bedroom flat in Oxford with my partner, let by Martin & Co, four months ago in June 2015. Me and my partner are from another country in Europe and had just moved to England then. We both visited the property beforehand and noted... Read Full Review

I have sent more than 30 emails to Martin & Co (Oxford) leasing co to address the failure of floor heating for 48 Empress Court, Woodins Way. Ox1 1HF. I received no actions and no replies. I walked to see them more than 6 times. From 29 Jan 2015 to 1 June 2015, we reported the failure of... Read Full Review

We own properties and some are let/managed via agents on my behalf. Never before have I come across such vile and rude staff. They are all about getting what they can for the landlord and couldn't care less about the tenant. They don't contact you in a friendly business like way to see that... Read Full Review