Just moved my daughter into a house in Selly Oak absolutely appalled by the state of the house.The place had not been cleaned absolutely filthy.one of the previous tenants was still in the house using my daughter and her friends rent to use the utilitieswhy was this allowed to happen ???? Loose... Read Full Review

Really truly the worst people I've had to deal with. Charged £400 for broken sofas which were not replaced for the new tenants, says they will do things and proceed to not do them, impossible to get a hold off. Would not recommend to anyone, I don't know why landlords work with them and... Read Full Review

Unreasonable, exploitative and quite frankly, dangerous. As first time student tenants we were heavily pressured from the outset with their selling tactics (we were promised a TV if we were to sign up straight away - we never received a TV) We were charged to pick up the keys for the... Read Full Review

Very bad service level. Rented a unit in Harborne Lane last year, no response to any inquiries since paid and ignored all complaints about the defeats of the unit. Have moved out in July 2019 but the deposit payment is still holding by the agent. Keep on sending emails and callings to chase... Read Full Review

I am current tenant. I made an inquiry for a maintenance issue. I got reply the same day, was asked for a preferred time to send help. It was fixed the same day. I'm... Read Full Review

We were continuously given false information by the call centre agents who are rude and abrupt but what else would you expect when there managing director is the same! Tried to make a formal complaint which they were not interested in. Avoid this company as it's more hassle than it's... Read Full Review

Dreadful. Poor and non-communications. Has taken 4 months (ongoing) to return deposits. Consistent Inaccurate information given. Expensive deductions . Unreasonable. Frustrating. Stressful, Unprofessional. AVOID this... Read Full Review

Shocking service! Property solutions were dealing with replacing myself as a tenant with somebody else on the contract. They are extremely slow at replying to emails, and only after chasing them up by phone will they reply. What should have taken less than a week stretched over three... Read Full Review

Property Solutions have let and managed by portfolio of properties for 7 years now. All of the properties are rented to students in Birmingham. I cannot fault the service that I have received from them. They have always ensured that the properties are always rented and kept up to standard. I take ... Read Full Review

I wouldn't even give one star if it was an option. We have been continually let down and mucked around by this company, continually told lies and promised things that never happen. Our tenancy is with them and we honestly wish we had never taken our house. We have to nag for months for any simple... Read Full Review

We have had terrible service from Property Solutions for the whole 9 months we have been with them. They were very easy to sign up with (although we had to remind them a few times to finish our paperwork after paying), but then the problems began. There were plenty of things they promised to do... Read Full Review

Ive been with this agency throughout my tenancy (8 months so far) and they have been an utter disgrace to be represented by. When initially viewing the properties they were anxious to get us in and out as quickly as possible from each location and seemed disinterested and rude. The biggest... Read Full Review