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Birmingham, B29

1.7/5, 12 Reviews
18% Recommended

100% letting valuation accuracy

50% letting fee satisfaction

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting100%50.00%£430£580
Address

Property Solutions
515 Bristol RoadBirmingham, West Midlands
B29 6AU
0121 472 113

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Property Solutions Branches (View All 2)
Just moved my daughter into a ...

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1 Star Review

By : 'C'
Services : Letting( As a Tenant )
Would you recommend ? : No

4 Jul 2025
People found this helpful

Just moved my daughter into a house in Selly Oak absolutely appalled by the state of the house.The place had not been cleaned absolutely filthy.one of the previous tenants was still in the house using my daughter and her friends rent to use the utilitieswhy was this allowed to happen ???? Loose... Read Full Review

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Awful ...

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1 Star Review

By : 'martha'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : B7

26 Aug 2021
People found this helpful0

Really truly the worst people I've had to deal with. Charged £400 for broken sofas which were not replaced for the new tenants, says they will do things and proceed to not do them, impossible to get a hold off. Would not recommend to anyone, I don't know why landlords work with them and... Read Full Review

Comments (1)
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By : Anonymous

19 Jun 2024

Hi. Are you able to say which property this was? I moved into a property which had broken sofas from a previous tenancy and we anticipate also being charged for these. So I’m curious if this is ...

Unreasonable, exploitative ...

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1 Star Review

By : 'Toby'
Services : Letting( As a Tenant )
Rent PCM : £430
Would you recommend ? : No
Postcode : B7

10 Jul 2020
People found this helpful3

Unreasonable, exploitative and quite frankly, dangerous. As first time student tenants we were heavily pressured from the outset with their selling tactics (we were promised a TV if we were to sign up straight away - we never received a TV) We were charged to pick up the keys for the... Read Full Review

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Very bad service level. ...

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1 Star Review

By : 'Apple'
Services : Letting( As a Tenant )
Rent PCM : £580
Would you recommend ? : No
Postcode : B15

20 Nov 2019
People found this helpful1

Very bad service level. Rented a unit in Harborne Lane last year, no response to any inquiries since paid and ignored all complaints about the defeats of the unit. Have moved out in July 2019 but the deposit payment is still holding by the agent. Keep on sending emails and callings to chase... Read Full Review

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I am current tenant. I made ...

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5 Star Review

By : 'Usman'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : B29

31 Aug 2019
People found this helpful0

I am current tenant. I made an inquiry for a maintenance issue. I got reply the same day, was asked for a preferred time to send help. It was fixed the same day. I'm... Read Full Review

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DO NOT USE THIS ...

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1 Star Review

By : 'Student'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : B11

8 Apr 2019
People found this helpful1

We were continuously given false information by the call centre agents who are rude and abrupt but what else would you expect when there managing director is the same! Tried to make a formal complaint which they were not interested in. Avoid this company as it's more hassle than it's... Read Full Review


Comments on Agent Fees

The hidden fees of which we were not told about when we asked i would say is unfair as the staff here are nothing but rude.

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Return of ...

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1 Star Review

By : 'student'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : B29

11 Nov 2018
People found this helpful0

Dreadful. Poor and non-communications. Has taken 4 months (ongoing) to return deposits. Consistent Inaccurate information given. Expensive deductions . Unreasonable. Frustrating. Stressful, Unprofessional. AVOID this... Read Full Review


Comments on Agent Fees

Bad . Charges £30 admin fee for every late and overpaid rent fees Charges each person £20 out of their deposit for end of year inspection. .

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Shocking service! Property ...

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1 Star Review
UserName

Saima

By : 'A.K'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : B29

29 Aug 2017
People found this helpful3

Shocking service! Property solutions were dealing with replacing myself as a tenant with somebody else on the contract. They are extremely slow at replying to emails, and only after chasing them up by phone will they reply. What should have taken less than a week stretched over three... Read Full Review

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Property Solutions have let ...

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5 Star Review

By : 'Dave-landlord'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : B29

13 Feb 2017
People found this helpful0

Property Solutions have let and managed by portfolio of properties for 7 years now. All of the properties are rented to students in Birmingham. I cannot fault the service that I have received from them. They have always ensured that the properties are always rented and kept up to standard. I take ... Read Full Review


Comments on Agent Fees

Good

Comments (1)
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By : Aimee

3 Nov 2017

Dave. Actually you need to understand that it's not always the tenant at fault. I admit there are terrible tenants out there. But I'm definitely not one of them. I have been brought up to respect...

I wouldn't even give one star ...

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1 Star Review

By : 'Lauren'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : MK12

13 Oct 2016
People found this helpful4

I wouldn't even give one star if it was an option. We have been continually let down and mucked around by this company, continually told lies and promised things that never happen. Our tenancy is with them and we honestly wish we had never taken our house. We have to nag for months for any simple... Read Full Review

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We have had terrible service ...

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1 Star Review

By : 'Tenant'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : B29

31 May 2013
People found this helpful3

We have had terrible service from Property Solutions for the whole 9 months we have been with them. They were very easy to sign up with (although we had to remind them a few times to finish our paperwork after paying), but then the problems began. There were plenty of things they promised to do... Read Full Review

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Ive been with this agency ...

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1 Star Review

By : 'Toby'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : B29

19 Feb 2013
People found this helpful4

Ive been with this agency throughout my tenancy (8 months so far) and they have been an utter disgrace to be represented by. When initially viewing the properties they were anxious to get us in and out as quickly as possible from each location and seemed disinterested and rude. The biggest... Read Full Review


What agent could do to change your mind?

a) Have staff who are less rude over the phone. b) Stop taking advantage of allegedly ignorant students. c) Have better policies which they adhere to regarding viewings.

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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