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Giggs & Company
1.6/5, 7 Reviews
14% Recommended
0% sales valuation accuracy
75% sales fee satisfaction
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"Just plain..."
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1 Star Review
By : 'Cunningham'
Services : Letting(Property Management)
Would you recommend ? : No
Postcode : PE19
30 May 2019
People found this helpful3
This is regarding viewing number 49 Cunningham way. Neighbours and myself have kindly asked that when doing a viewing at this property can they kindly not block the car parking spaces outside of the garages that do not belong to number 49. Yet twice more estate agents from Giggs and Co have continue to rudely block my neighbour. Making her have to park her car down the road and walk to the house during a viewing and ask for the car to be moved. The last response was âoh we didn't knowâ. Come on your meant to be selling/renting out this property and you are saying you are not aware that you can't park infront of another persons garage? And nevertheless we have told plenty of colleagues by now for all of you to be aware. It's embarrassing that I have even had to write this review. Stop blocking people out of there car spaces it's just common decency. Makes your estate agents appear arrogant at worse and uninformed at best.
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By : Sarah Crosby
31 May 2019Hello, I'm sorry i cannot address you personally or visit with you as you haven't left your name or house number. I'm sorry to hear your frustrations as we as a business, both Giggs and Company and Noonan Giggs Property Management have taken on board your feedback from our previous visits. Please be assured we will be communicating the parking for the property to all future viewings and contracts workers to ensure they are parking in the allocated space. This has previously been communicated throughout the company and all our property agents are aware. We have not intentionally blocked people to inconvenience the residents. We also would never want to come across as rude or arrogant. I'm happy to discuss this with you directly if you would like to speak with me on 01480 276888.
By : Ian Blightly
31 May 2019Thank you for your response. However you mentioned that this has been previously communicated to the staff, however this has happened since then on more than one occasion. My neighbour has spoken to two separate colleagues now, the first time being weeks ago. I hope this matter is now resolved as we have never had this issue before only with Giggs and Co. I have lived here for 16 years and unfortunately it’s always Giggs and Co that manage to upset somebody in some way or another. Cheers, Ian
By : Sarah Crosby
31 May 2019I can only apologise again Ian that you have had to contact us with regards to the parking and assure you our intension is not to cause offense or inconvenient residents. I started with the business in April as the Operations Manager, your comment " it’s always Giggs and Co that manage to upset somebody in some way or another." concerns me. I'd like to understand this more if you'd be willing to give me some of your time. I'd love to hear from you to arrange a meeting or a phone call if that suits you? You can reach me on sarah.crosby@giggsandco.com or 01480 276888
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Latest Reviews
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 0.00% | 75.00% | £230,000 | £230,000 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 0 | 0 | 0 | 1 | 0 | 0 | 1 | 3 | 0 | 2 |
Address
Giggs & Company
150-152 Great North Road, St Neots, Cambridgeshire
PE19 8GS
01480 276 888
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
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I just can't understand ...
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1 Star Review
By : 'Nafov'
Branch : St Neots, 150-152 Great North Road
Services : Letting (As a Tenant)
Rent PCM : £1200
Would you recommend ? : No
Postcode : PE19
16 Dec 2022
People found this helpful0
I just can't understand how the lettings division of this company are still trading. Very polite face to face Will absolutely s**** you over in favour of the landlord when it suits them Use at your ... Read Full Review
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Terrible customer ...
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1 Star Review
By : 'Michael'
Branch : St Neots, 150-152 Great North Road
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : PE19
10 Jun 2020
People found this helpful2
Months on end waiting for a call back... Terrible lack of customer service. When emailing to ask for update about a damaged fence my partner was copied into an internal email by a member of staff who blantly said "does anyone even know what address this is?". Same old excuse from them ... Read Full Review
Comments (4)Was this helpful?:
By : Matt Giggs
10 Jun 2020Good morning Michael, First lf all I really appreciate your feedback. I am absolutely shocked by your feedback above as we have procedures and enough experienced staff who should always be on...
I live at number 47 ...
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1 Star Review
By : 'Mike'
Branch : St Neots, 150-152 Great North Road
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : PE19
29 Feb 2020
People found this helpful3
I live at number 47 Cunningham Way and have had an issue with next doors fence for over 6 months. Was told when I bought my house that that side of the fence belongs to next door. After months of having a damaged and unsafe fence the landlord finally 'fixed' the fence. This wasn't ... Read Full Review
Attached Files
Comments (1)Was this helpful?:
By : Ian
29 Feb 2020Nothing changes ay. I have had similar problems with giggs. Not getting back to me when promised they would. People need to speak out more about...
Just plain ...
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1 Star Review
By : 'Cunningham'
Branch : St Neots, 150-152 Great North Road
Services : Letting (Property Management)
Would you recommend ? : No
Postcode : PE19
30 May 2019
People found this helpful3
This is regarding viewing number 49 Cunningham way. Neighbours and myself have kindly asked that when doing a viewing at this property can they kindly not block the car parking spaces outside of the garages that do not belong to number 49. Yet twice more estate agents from Giggs and Co have ... Read Full Review
Comments on Agent Fees
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Comments (3)Was this helpful?:
By : Sarah Crosby
31 May 2019Hello, I'm sorry i cannot address you personally or visit with you as you haven't left your name or house number. I'm sorry to hear your frustrations as we as a business, both Giggs and Company...
Terrible ...
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1 Star Review
By : 'Anon'
Branch : St Neots, 150-152 Great North Road
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : PE19
17 Oct 2018
People found this helpful5
Tell you whatever it takes to get you off the phone. Called my partner who was next to me and said one thing, called me immediately after and told me something completely contradicting what they told her. This was only one occasion of a see through lie. Useless, even if I love a house I won't ... Read Full Review
Comments (1)Was this helpful?:
By : Oliver Henson
17 Oct 2018Thank you for your feedback. I am really sorry and shocked to read this feedback about the service you have received from someone in our organisation. As a company we pride ourselves in delivering ...
Fantastic Service - both ...
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5 Star Review
By : 'Jeff'
Branch : St Neots, 150-152 Great North Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : PE19
3 May 2018
People found this helpful0
I have purchased properties through Giggs and Co and trust them to manage the letting of them. They are courteous, professional and completely customer focussed. Nothing is too much trouble. World class in my ... Read Full Review
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We had the limited pleasure ...
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1 Star Review
By : 'Mark'
Branch : St Neots, 150-152 Great North Road
Services : Sales (Prospective Vendor/Buyer)
Sold price : £230000
Would you recommend ? : No
Postcode : PE19
29 Sept 2017
People found this helpful9
We had the limited pleasure dealing with them they are unfortunately only interested in getting your house listed on the market with them . Not really interested in selling the property , had problems booking viewing staff doesn't respond to emails or rightmove request for viewings, I guess if ... Read Full Review
Comments on Agent Fees
No idea but i heard they are expensie
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