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Exeter, EX4
2.1/5, 16 Reviews
25% Recommended
50% sales valuation accuracy
100% letting valuation accuracy
50% sales fee satisfaction
80% letting fee satisfaction
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"I contacted Fulfords with..."
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2 Star Review
By : 'ExeterTenant'
Services :
Would you recommend ? : No
9 Oct 2012
People found this helpful3
I contacted Fulfords with regards to renting a property in Exeter. At the viewing they tried to push me into signing immediately on promise of the fees being reduced. This didn't work for me at all, as I had to give notice on my existing property. I told them the next day I wasn't interested but the office also contacted me several times asking why I didn't want the property. Their fees are around £150 higher than most, around £500 for a couple just on fees (plus deposit). Not only this but they sent and continue to send me SMS messages, which I appear to have no way of stopping, despite me stating specifically I didn't want them on making an online enquiry.
What agent could do to change your mind?
-Be transparent on fees, don\'t offer a discount to sign earlier when it\'s obviously not worth it for the tenant -Don\'t spam and provide ways to unsubscribe to SMS (I\'m sure this is not entirely legal)
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50.00% | 50% | £335,000 | £430,000 |
| Lettings | 100% | 80% | £1,250 | £1,350 |
Address
Fulfords
21 Cowick Street, Exeter, Devon
EX4 1AL
01392 308487
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Fulfords Branches (View All 32)
Dreadful.This review refers ...
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1 Star Review
By : 'Joanna'
Services : Online Auctions
Would you recommend ? : No
Postcode : EX6
2 Jan 2025
People found this helpful0
Dreadful. This review refers to both branches of Fulfords in Exeter. An important note before my review: The Mortgage Advisor based in their Cowick St branch (not working for Fulfords) is brilliant and would recommend him to anyone. Would also make an exception for Louis who seemed to be... Read Full Review
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Fulfords are the ...
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5 Star Review
By : 'Salah'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EX2
26 Nov 2024
People found this helpful0
Fufords are very helpful. They are fast and accurate in hepling me find a rental property. I will deal with them in the future. Keep the excellent... Read Full Review
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Helpful lettings ...
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5 Star Review
By : 'Lauren'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EX2
10 Jan 2024
People found this helpful0
Fulfords have been very communicative and friendly during my process of trying to rent a property. Although I was not able to get the property I was hoping to (through no fault of theirs) Joshua was extremely helpful and went above and beyond, and has offered to help again in the future which is... Read Full Review
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Good ...
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4 Star Review
By : 'Rental'
Services : Letting( As a Owner )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : EX4
3 Nov 2023
People found this helpful0
Overall the service I received was good. Joshua Richards was particularly helpful. Lost a star as I had to chase things... Read Full Review
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Miss ...
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5 Star Review
By : 'Josephine'
Services : Letting( As a Tenant )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : EX2
31 Oct 2023
People found this helpful0
Was looking for accomodation near my workplace and Josh helped me a lot to find a house to rent.thumbs up to... Read Full Review
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Not the whole ...
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1 Star Review
By : 'Ann'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £430000
Would you recommend ? : No
Postcode : EX3
12 Jul 2023
People found this helpful0
I've been trying to buy a house through Fulfords, Exeter with little success. The employee who did the viewing was dishonest when I said I was only interested if there was a chain of 2 or less. He also kept quiet about the fact that one of the houses in the chain was waiting for probate to be ... Read Full Review
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What an awful company! All ...
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1 Star Review
By : 'Sharon'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : EX4
3 Feb 2020
People found this helpful7
What an awful company! All about the money NO customer relations at all! Bullies! Very pushy. Always tried to blame others for there own incompetence! I DO NOT recommend. I'm glad I'm now in my forever home as I wont EVER have to use them... Read Full Review
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There organising and ...
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2 Star Review
By : 'Daniel'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : EX4
17 Jul 2019
People found this helpful2
There organising and accomadation during the sign up process was fine, but there were a couple of terms in the contract which I questioned on additional fees for renewal, they told me they were not relevant and they were just the standard contract, and specifically there would be no additional fees ... Read Full Review
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I was buying a property in ...
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1 Star Review
By : 'Discetfull'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : EX17
16 Jun 2016
People found this helpful7
I was buying a property in Crediton by this company but two weeks before the proposed exchange date of the contracts they told me the house was in probate , when questioned how long it had been in probate they did not know and then admitted it had was still not in probate and would not start... Read Full Review
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Buying a house through ...
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1 Star Review
By : 'Martha'
Services : Sales( As a Buyer )
Sold price : £335000
Would you recommend ? : No
Postcode : EX2
14 Feb 2016
People found this helpful4
Buying a house through Fulfords was an extremely unpleasant experience. They did little to negotiate between vendor and buyer smoothly and in my opinion added significantly to the stress each party felt during this process. I would NOT recommend this branch of Fulfords to anyone buying or... Read Full Review
What agent could do to change your mind?
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I am a tenant and my landlord ...
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1 Star Review
By : 'hallie'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : EX41
12 May 2014
People found this helpful4
I am a tenant and my landlord is selling, I found that fulfords were to full on calling and pestering daily. I left my property during tea time for 2.5hours whilst people viewed my house and having a small child this was very in appropriate so said i wanted to cancel any viewings at tea time. Yet... Read Full Review
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Buying a house is an ...
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1 Star Review
By : 'siesta'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : EX4
5 Sept 2013
People found this helpful5
Buying a house is an extremely stressful situation that will potentially persist for months. This is why you need to know that you have a great team behind you that you can trust implicitly. When you get your house valued theres not really much choice between the agents, theyre all offering... Read Full Review
What agent could do to change your mind?
More professional More local knowledge
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Very unimpressed with ...
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2 Star Review
By : 'SH'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : EX4
5 Apr 2013
People found this helpful3
Very unimpressed with Fulfords' Exeter branches. Since viewing a property through them I've been pestered with countless emails and telephone calls, despite having asked them several times to remove my details from their emailing/call list. They even decided they would pass my mobile number onto... Read Full Review
What agent could do to change your mind?
Stop sending me emails when I ask you to. Don\'t send emails to me that are addressed to some other person(!). Don\'t keep calling me, particularly after I have asked you not to. Don\'t pass my personal details on to other companies without my permission.
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Avoid at all costs! We ...
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1 Star Review
By : 'AVOID'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : EX2
27 Dec 2012
People found this helpful9
Avoid at all costs! We recently bought a property through Fulfords. We were bullied, guzzumed, lied to consistently through the purchasing process. It was only through getting involved with the vendor did we even honestly know what was going on. I wouldn't recommend selling, purchasing, renting or... Read Full Review
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STAY AWAY!!! After one ...
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1 Star Review
By : 'JiminiBoo'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : EX4
30 Nov 2012
People found this helpful4
STAY AWAY!!! After one viewing with Fulfords they took my details and have been harassing me on a daily basis as they want my house to sell. I have told them 4 times by phone not to call me that I would NEVER sell with them. I have been into office and screamed and shouted and told them not to... Read Full Review
What agent could do to change your mind?
If they actually listened when I said NO - as they haven\'t that makes them as bad as a rapist
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I contacted Fulfords with ...
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2 Star Review
By : 'ExeterTenant'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
9 Oct 2012
People found this helpful3
I contacted Fulfords with regards to renting a property in Exeter. At the viewing they tried to push me into signing immediately on promise of the fees being reduced. This didn't work for me at all, as I had to give notice on my existing property. I told them the next day I wasn't interested but... Read Full Review
What agent could do to change your mind?
-Be transparent on fees, don\'t offer a discount to sign earlier when it\'s obviously not worth it for the tenant -Don\'t spam and provide ways to unsubscribe to SMS (I\'m sure this is not entirely legal)
Comments (0)Was this helpful?:
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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