By : 'Joanna' Services : Online Auctions Would you recommend ? : No Postcode : EX6
2 Jan 2025
People found this helpful0
Dreadful.
This review refers to both branches of Fulfords in Exeter.
An important note before my review:
The Mortgage Advisor based in their Cowick St branch (not working for Fulfords) is brilliant and would recommend him to anyone.
Would also make an exception for Louis who seemed to be... Read Full Review
This review refers to both branches of Fulfords in Exeter.
An important note before my review: The Mortgage Advisor based in their Cowick St branch (not working for Fulfords) is brilliant and would recommend him to anyone. Would also make an exception for Louis who seemed to be single handedly running the place and was the only person who seemed to know what he was doing.
Absolutely terrible experience trying to buy a house through Fulfords. From initial contact where they won't do viewings in the early evening or weekends, through to not actually letting us know our offer had been accepted until I called them 3 days later, to being incredibly dismissive of our Survey which showed that the house had severe structural issues. We were made to feel as though this was our fault that the chain might collapse because the house we were about to buy was in a bad state!! They were rude, heavy handed, and pushy. They were also rude to our Conveyancer. They seem to have no concept of the huge life event that buying a house is, for most people, whether it's a flat, family home or mansion, it's of the same importance to each buyer. They couldn't have been less interested in helping this process along. Customer service is clearly not in their training or interest. They seldom answer the phone and they sound irritated that they've had to call you back. They then say
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Fulfords are the ...
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5 Star Review
By : 'Salah' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : EX2
26 Nov 2024
People found this helpful0
Fufords are very helpful. They are fast and accurate in hepling me find a rental property.
I will deal with them in the future. Keep the excellent... Read Full Review
Services : Letting( As a Tenant )Date: 26th Nov 2024
Fufords are very helpful. They are fast and accurate in hepling me find a rental property. I will deal with them in the future. Keep the excellent work.
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Helpful lettings ...
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5 Star Review
Joshua
By : 'Lauren' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : EX2
10 Jan 2024
People found this helpful0
Fulfords have been very communicative and friendly during my process of trying to rent a property. Although I was not able to get the property I was hoping to (through no fault of theirs) Joshua was extremely helpful and went above and beyond, and has offered to help again in the future which is... Read Full Review
Services : Letting( As a Tenant )Date: 10th Jan 2024
Fulfords have been very communicative and friendly during my process of trying to rent a property. Although I was not able to get the property I was hoping to (through no fault of theirs) Joshua was extremely helpful and went above and beyond, and has offered to help again in the future which is lovely to know.
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4 Star Review
Joshua
By : 'Rental' Services : Letting( As a Owner ) Rent PCM : £1350 Would you recommend ? : Yes Postcode : EX4
3 Nov 2023
People found this helpful0
Overall the service I received was good. Joshua Richards was particularly helpful. Lost a star as I
had to chase things... Read Full Review
Services : Letting( As a Tenant )Date: 31st Oct 2023
Was looking for accomodation near my workplace and Josh helped me a lot to find a house to rent.thumbs up to fullfords
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Not the whole ...
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1 Star Review
By : 'Ann' Services : Sales( Prospective Vendor/Buyer ) Sold price : £430000 Would you recommend ? : No Postcode : EX3
12 Jul 2023
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I've been trying to buy a house through Fulfords, Exeter with little success. The employee who did the viewing was dishonest when I said I was only interested if there was a chain of 2 or less. He also kept quiet about the fact that one of the houses in the chain was waiting for probate to be ... Read Full Review
I've been trying to buy a house through Fulfords, Exeter with little success. The employee who did the viewing was dishonest when I said I was only interested if there was a chain of 2 or less. He also kept quiet about the fact that one of the houses in the chain was waiting for probate to be granted before a sale could progress. As a mature woman, I feel as if I have not been taken seriously by this young man and now deal directly with the branch manager instead. It is touch and go whether the house purchase will go through (and subsequently the whole chain) partly due to the estate agents' incompetence.
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What an awful company! All ...
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1 Star Review
By : 'Sharon' Services : Sales( As a Buyer ) Would you recommend ? : No Postcode : EX4
3 Feb 2020
People found this helpful7
What an awful company! All about the money NO customer relations at all! Bullies! Very pushy.
Always tried to blame others for there own incompetence!
I DO NOT recommend.
I'm glad I'm now in my forever home as I wont EVER have to use them... Read Full Review
What an awful company! All about the money NO customer relations at all! Bullies! Very pushy. Always tried to blame others for there own incompetence! I DO NOT recommend. I'm glad I'm now in my forever home as I wont EVER have to use them again!!!!
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There organising and ...
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2 Star Review
By : 'Daniel' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : EX4
17 Jul 2019
People found this helpful2
There organising and accomadation during the sign up process was fine, but there were a couple of terms in the contract which I questioned on additional fees for renewal, they told me they were not relevant and they were just the standard contract, and specifically there would be no additional fees ... Read Full Review
Services : Letting( As a Tenant )Date: 16th Jul 2019
There organising and accomadation during the sign up process was fine, but there were a couple of terms in the contract which I questioned on additional fees for renewal, they told me they were not relevant and they were just the standard contract, and specifically there would be no additional fees for the contract renewal....guess what they lied sorry but if you want confirmation from these guys I'd suggest you makes sure you get it in writing
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I was buying a property in ...
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1 Star Review
Vicki
By : 'Discetfull' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : EX17
16 Jun 2016
People found this helpful7
I was buying a property in Crediton by this company but two weeks before the proposed exchange date of the contracts they told me the house was in probate , when questioned how long it had been in probate they did not know and then admitted it had was still not in probate and would not start... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 15th Jun 2016
I was buying a property in Crediton by this company but two weeks before the proposed exchange date of the contracts they told me the house was in probate , when questioned how long it had been in probate they did not know and then admitted it had was still not in probate and would not start for another 2 weeks . When a offer was put in and excepted 1 day later they where on the phone saying that the vendor was asking for more money ( �10.000) the house is now back on their web site for sale an no still mention of it being in probate and never heard back from them . The staff are pushy , lie to you and say that people are not in the office ( I was stood outside the office when I rung and could see them ) and try and bump up the price . I have since bought another property stay well clear
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Buying a house through ...
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1 Star Review
Victoria
By : 'Martha' Services : Sales( As a Buyer ) Sold price : £335000 Would you recommend ? : No Postcode : EX2
14 Feb 2016
People found this helpful4
Buying a house through Fulfords was an extremely unpleasant experience. They did little to negotiate between vendor and buyer smoothly and in my opinion added significantly to the stress each party felt during this process.
I would NOT recommend this branch of Fulfords to anyone buying or... Read Full Review
Buying a house through Fulfords was an extremely unpleasant experience. They did little to negotiate between vendor and buyer smoothly and in my opinion added significantly to the stress each party felt during this process.
I would NOT recommend this branch of Fulfords to anyone buying or selling a house.
We feel so strongly that we have written to Fulfords with a formal complaint about our experience. We understand our vendor has also done the same.
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I am a tenant and my landlord ...
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1 Star Review
By : 'hallie' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : EX41
12 May 2014
People found this helpful4
I am a tenant and my landlord is selling, I found that fulfords were to full on calling and pestering daily. I left my property during tea time for 2.5hours whilst people viewed my house and having a small child this was very in appropriate so said i wanted to cancel any viewings at tea time. Yet... Read Full Review
Services : Letting( As a Tenant )Date: 11th May 2014
I am a tenant and my landlord is selling, I found that fulfords were to full on calling and pestering daily. I left my property during tea time for 2.5hours whilst people viewed my house and having a small child this was very in appropriate so said i wanted to cancel any viewings at tea time. Yet to have a viewer knock and fulfords didnt cancel with him was poor and un professional. I have said the hours between 9-4 mon-thurs would be more convinient. Having wanting to buy in a few months. I will not be going with fulfords!!!!
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Buying a house is an ...
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1 Star Review
By : 'siesta' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : EX4
5 Sept 2013
People found this helpful5
Buying a house is an extremely stressful situation that will potentially persist for months. This is why you need to know that you have a great team behind you that you can trust implicitly.
When you get your house valued theres not really much choice between the agents, theyre all offering... Read Full Review
Buying a house is an extremely stressful situation that will potentially persist for months. This is why you need to know that you have a great team behind you that you can trust implicitly.
When you get your house valued theres not really much choice between the agents, theyre all offering roughly the same rates and the same websites. It becomes who do you trust the most and a popularity contest. What you dont expect is slandering other agents.
Call me niave as this is the first time selling my home, but I genuinely didnt believe that someone could come in your house calling themselves a professional and talk so rudely of others.
As for Fulfirds in general, its a very corporate company, all forms and tick boxes and little local knowledge.
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Very unimpressed with ...
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2 Star Review
By : 'SH' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : EX4
5 Apr 2013
People found this helpful3
Very unimpressed with Fulfords' Exeter branches. Since viewing a property through them I've been pestered with countless emails and telephone calls, despite having asked them several times to remove my details from their emailing/call list. They even decided they would pass my mobile number onto... Read Full Review
What agent could do to change your mind?
Stop sending me emails when I ask you to. Don\'t send emails to me that are addressed to some other person(!). Don\'t keep calling me, particularly after I have asked you not to. Don\'t pass my personal details on to other companies without my permission.
Very unimpressed with Fulfords' Exeter branches. Since viewing a property through them I've been pestered with countless emails and telephone calls, despite having asked them several times to remove my details from their emailing/call list. They even decided they would pass my mobile number onto other property developers without my permission (is this legal?!).
Very unprofessional and I hope that I do not have to deal with this estate agents in the future.
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Avoid at all costs! We ...
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1 Star Review
Adam
By : 'AVOID' Services : Sales( As a Vendor ) Would you recommend ? : No Postcode : EX2
27 Dec 2012
People found this helpful9
Avoid at all costs! We recently bought a property through Fulfords. We were bullied, guzzumed, lied to consistently through the purchasing process. It was only through getting involved with the vendor did we even honestly know what was going on. I wouldn't recommend selling, purchasing, renting or... Read Full Review
Services : Sales( As a Vendor )Date: 27th Dec 2012
Avoid at all costs! We recently bought a property through Fulfords. We were bullied, guzzumed, lied to consistently through the purchasing process. It was only through getting involved with the vendor did we even honestly know what was going on. I wouldn't recommend selling, purchasing, renting or letting with Fulfords. In fact even writing this review grieves me as they are yet taking up more of my time with their pure incompetence, but felt it my duty to warn others. I complained directly to them and got a letter with a ONE LINE APOLOGY in it. Pathetic. USE AT YOUR OWN PERIEL. I would however recommend Bradleys on Cowick Street although to be honest the guy in King Kebab could probably do a more professional job than Fulfords. #Fulfordsareliars
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STAY AWAY!!!
After one ...
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1 Star Review
By : 'JiminiBoo' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : EX4
30 Nov 2012
People found this helpful4
STAY AWAY!!!
After one viewing with Fulfords they took my details and have been harassing me on a daily basis as they want my house to sell. I have told them 4 times by phone not to call me that I would NEVER sell with them. I have been into office and screamed and shouted and told them not to... Read Full Review
What agent could do to change your mind?
If they actually listened when I said NO - as they haven\'t that makes them as bad as a rapist
Services : Sales( Prospective Vendor/Buyer )Date: 30th Nov 2012
STAY AWAY!!! After one viewing with Fulfords they took my details and have been harassing me on a daily basis as they want my house to sell. I have told them 4 times by phone not to call me that I would NEVER sell with them. I have been into office and screamed and shouted and told them not to call me. I have recieved a further 5 calls since then, today I go to the police.
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I contacted Fulfords with ...
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2 Star Review
By : 'ExeterTenant' Services : Letting( As a Prospective Landlord/Tenant ) Would you recommend ? : No
9 Oct 2012
People found this helpful3
I contacted Fulfords with regards to renting a property in Exeter. At the viewing they tried to push me into signing immediately on promise of the fees being reduced. This didn't work for me at all, as I had to give notice on my existing property. I told them the next day I wasn't interested but... Read Full Review
What agent could do to change your mind?
-Be transparent on fees, don\'t offer a discount to sign earlier when it\'s obviously not worth it for the tenant
-Don\'t spam and provide ways to unsubscribe to SMS (I\'m sure this is not entirely legal)
Services : Letting( As a Prospective Landlord/Tenant )Date: 8th Oct 2012
I contacted Fulfords with regards to renting a property in Exeter. At the viewing they tried to push me into signing immediately on promise of the fees being reduced. This didn't work for me at all, as I had to give notice on my existing property. I told them the next day I wasn't interested but the office also contacted me several times asking why I didn't want the property. Their fees are around £150 higher than most, around £500 for a couple just on fees (plus deposit). Not only this but they sent and continue to send me SMS messages, which I appear to have no way of stopping, despite me stating specifically I didn't want them on making an online enquiry.
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