Property was filthy upon moving in. Repairs were not carried out that were to make the property safe. Ie electric wires were exposed. Upon leaving during corona issue. They expected me to walk an hour to deliver keys as their current store on my doorstep closed and wouldn’t reimburse... Read Full Review

I had the misfortune of renting a property from Burchell Edwards Burton on Trent in April 2019 to May 2019. From start to finish the experience was one of the worst of my life. Upon receiving the keys the property was absolutely filthy - definitely not fit to live in. The garden was also... Read Full Review

Amazing experience from walking through the door and agent dealing with the buying of the house Also mortgage adviser used amazing helping in smooth purchase have already recommended to... Read Full Review

Alex always helpful and proffesional. Any issues communicated too me quickly and resolved well between us. Only reason im leaving Burchwell Edward's is couldn't find me a tenant unfortunately with the time i had. Gladly recommended Alex... Read Full Review

Alex always kept me informed and updated, extremely efficient, I would recommend their service to all and everyone wherever you... Read Full Review

I would like to draw your attention to Tara Shipley. In my opinion she is a valuable member of your team. I had already spoken to someone regarding £102 being put into my account. Nothing had been done , until I spoke to Tara, who chased the matter up and kept me informed and totally... Read Full Review

DO NOT USE! This agency was an absolute nightmare with rude staff members! We rented a property for 800pound a month and for what? Nothing. This agency will allow you to live in an un-safe property with ceilings falling through, black mould and without appliances or hot water! There job is to be... Read Full Review

I am happy to say Thank you to Bradley for all his help. He always listened and took care of sorting out any issues or questions I had. Bradley is an excellent and highly recommended representative of this company. So, make sure you treat him well! All - good... Read Full Review

Previously I had a rent only collection agreement, however now I have moved the full management service, This is solely down to Paul. When my tenants were leaving my property it was unfortunate timing as my dad had just passed away. This was a very tough time for me and my family and dealing with a ... Read Full Review

Tara is pleasant and attentive. She listens and takes care to understand. Tara is a brilliant communicator, and follows up on any issue to ensure a satisfactory conclusion. Tara is an excellent representative of your... Read Full Review

Bradley was brilliant, quick and very helpful. He kept me updated with what was going on with my deposit and did all he could to make it as smooth and quick as... Read Full Review

I had been trying to get my deposit back for a while and Bradley chased it for me. He always replied and resolved it quickly for me. I have dealt with various other people at Burchell Edwards and felt let down and ignored, Bradley has restored my faith a... Read Full Review

I work full time and also have buy to let property managed by Burchell Edwards. Bradley has helped me with his professional manner, understanding of tenants needs and my responsibilities as a landlord. He is very knowledgeable about the intricacies of managing tenants and my needs to achieve good... Read Full Review

Having let out my property with agent management for a few years, I was thinking whether it is time to manage it myself. Glad I didn't, my property co-ordinator David who started looking after my property in May 2018 has been absolutely fantastic. There have been a few issues with the property ... Read Full Review

Emma has provided a first class service, prompt, polite and very knowledgable in all her emails, I am extremely happy with the... Read Full Review

Luke handled my query in an absolutely outstanding manner represented the Burchell Edwards company in an excellent manor! His phone skills and problem solving skills are... Read Full Review

They helped us in everything so we are very pleased with the service they provided. Helpful and friendly people. I would highly recommend... Read Full Review

Bradley is an excellent communicator and has solved all my problems with my property he is very patient and... Read Full Review

Following an horrendous incident at my property Bradley helped to get everything sorted and back to normal. It was a stressful few months but Bradley was always calm, even when I had lost the plot! He dealt with all the workmen which made things easier and kept me informed at all times. All work is ... Read Full Review

As a landlord, I have had various dealings with a few members of Burchell Edwards staff. I would like to acknowledge the fact that Alexander Orme, the Property Co-ordinator at Gibralter House Burton on Trent is by far the most diligent, responsive and respectful of all of those. I would like to put ... Read Full Review