Awful experience, wouldn't submit my offer without me agreeing to use there services, felt black mailed and pressured, constant lies , the whole experience made me ill , I had to pull out on my offer in the end, they ruined my experience, avoid at all... Read Full Review

I am currently living abroad and Paul has always managed the time difference well with polite and regular communication. When required Paul has followed up on open issues with a concise and professional... Read Full Review

I have communicated with Paul Waters on numerous occasions over a period of a year. He is always polite, extremely service minded and prompt. His professionalism has really made a difference to myself and my family, especially of late when we had an unfortunate armed robbery and needed to secure... Read Full Review

Paul has managed my property for me for 2 years. He is professional and I have complete confidence in the way he deals with my questions and his understanding of my tenants needs. He is always contactable and responds to emails promptly and appropriately. I wish I had found burchell Edwards... Read Full Review

Appalling. I applied to rent a property and was told to instantly send the fees for referencing by credit card. I got a call the next morning to say I didn't reach the requirements for the landlord as I had 4 children. Was upset that they didn't check this out before taking payment. Anyhow I made... Read Full Review

Good overall service, from arranging viewings to helping point us in the right direction when issues arose after moving in. Only downside is the price of the agency fees. Having paid over £400 for some contracts and a bit of administration work can't help but feel that was a bit extortionate.... Read Full Review

Agent was very helpful answering all my queries. He seems very genuine and stayed in touch through out the initial... Read Full Review

Good service - bobby very helpful when tom was unavailable - problems with moving in and money transfer sorted and staff... Read Full Review

We are very satisfied with the efficient service provided from Burchells, who wasted no time in marketing the property and finding a tenant within a week. The team have always responded very quickly to every query raised and have been flexible and friendly in their... Read Full Review

I have just moved out of a property let by Burchell Edwards and feel the need to warn others of the issues we have faced in dealing with this agency. 1. Firstly we have just found out that the amount of our deposit placed in the Deposit Protection Scheme was incorrect. We have a receipt showing... Read Full Review

Saw the flat the week before Christmas and needed to move in 2nd week of Jan, so three weeks during a time when a large number of places are closed. By providing the right information on my part efficiently and Becky assisting in getting it pushed through all details were ready for me to move in on ... Read Full Review

As a first time landlord Burchell Edwards made me feel at ease with the whole process. No matter what the query I had was, they were able to help. I approached Burchells after being on with another agent in Solihull for 3 weeks, my property was let on the first viewing and I am extremely happy... Read Full Review