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Plymouth, PL4

2.7/5, 10 Reviews
40% Recommended

0% letting valuation accuracy

50% letting fee satisfaction

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"First time in 5..."

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2 Star Review
UserName

Gareth

By : 'Mr'
Services :
Would you recommend ? : No
Postcode : PL1

19 Mar 2018
People found this helpful1

I am buying a property through Fulfords branch on Drake circus. I was advised for speed and ease of use it would be easier to use their conveyancing company. They were more expensive, but as I want to be in the flat asap I agreed. All was going well until I saw the cost via the online process which was some £300 plus their quote. I immediately spoke to Gareth, who spotted the oversight on their part and phoned the company to rectify the mistake. after 3 days he finally replied saying that although they admit the error they would not rectify it. Now instead of being £100 more expensive they are nearly £500 more expensive. I have cancelled and asked for my deposit back which will take 3-5 working days!. I have already lost over a week and hours of my time filling in forms for these clowns. I should have followed my instinct and gone to a professional company in the first place. Apparently this is the first time this has happened in 5 years. Yeah right, more like 5 days!! My advice do your research and go somewhere else


Comments on Agent Fees

Garth did try I believe, but this is what its like dealing with a national don't give a shit about the customer company

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting0%50.00%£575£575
Address

Fulfords
44-50 Drake CircusPlymouth, Devon
PL4 8AB
01752 648121

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Fulfords Branches (View All 32)
Absolutely terrible. I have ...

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1 Star Review

By : 'Mary'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : EX8

17 Oct 2023
People found this helpful0

Absolutely terrible. I have written lengthy review explaining and they neither posted it nor bothered to get back to... Read Full Review

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poor ...

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1 Star Review

By : 'Danielle'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : EX1

14 Apr 2023
People found this helpful2

I have used Fulfords ( country wide) as a letting agent for my property for years and recently I had tenants move out of the property at the end of March 2023 , to be fair they were there for 12 yrs however the property was left in an awful state, on vacating the premises, ie floor boards in... Read Full Review

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Fulfords are very poor ...

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1 Star Review
UserName

By : 'Peter'
Services : 20
Would you recommend ? : No
Postcode : PL5

11 Mar 2023
People found this helpful3

Fulfords are very poor commucaters poor feedback Don't anwser there phones and don't respond to emails shocking and a... Read Full Review

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House purchase… ...

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5 Star Review
UserName

UserName

By : 'Ian'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : PL6

22 Aug 2022
People found this helpful0

House purchase… just wanted to leave a review to say a massive thank you to the team at Fulfords. They made our purchase a smooth experience from start to finish. Blieu Seccombe, Matt Binney and Callum Brown have helped us all the way along with the whole team in the office. Thank you... Read Full Review

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We used fulfords to sell our ...

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5 Star Review
UserName

By : 'Tonie'
Services : Sales( As a Vendor )
Sold price : £115000
Would you recommend ? : Yes
Postcode : PL6

7 Dec 2021
People found this helpful0

We used fulfords to sell our flat. They were the most reassuring company and polite company coming into the flat and discussion your home. Jenny came into our home and feel like she was supportive and down to earth. (Unlike other agents who spoke down to you). Kerry and Jenny were able to... Read Full Review

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First time in 5 ...

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2 Star Review
UserName

By : 'Mr'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : PL1

19 Mar 2018
People found this helpful1

I am buying a property through Fulfords branch on Drake circus. I was advised for speed and ease of use it would be easier to use their conveyancing company. They were more expensive, but as I want to be in the flat asap I agreed. All was going well until I saw the cost via the online process... Read Full Review


Comments on Agent Fees

Garth did try I believe, but this is what its like dealing with a national don't give a shit about the customer company

Comments (0)Was this helpful?:
They are an absolute ...

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1 Star Review

By : 'dissapointedcustomer'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PL1

16 Feb 2016
People found this helpful3

They are an absolute nightmare to deal with. Very rude and don't even try to understand. They are totally incompetent when it comes to organising any maintenance or repair work. On numerous occasions we have had to contact the landlord because the agency do not care and get work done through our... Read Full Review


What agent could do to change your mind?

bad is an understatement


Comments on Agent Fees

bad is an understatement

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Disgusting service , ...

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1 Star Review
UserName

By : 'Charlie'
Services : Letting( As a Tenant )
Rent PCM : £575
Would you recommend ? : No
Postcode : PL4

21 Jul 2014
People found this helpful7

Disgusting service , throughout our entire stay fulfords ignored all of our issues, or blamed the landlord - who when contacted knew nothing about it! Then upon checkout the documents where incorrectly filled out, resulting in huge fines for scuffs to one wall whilst the rest of the property was... Read Full Review

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I sold my house with ...

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5 Star Review
UserName

By : 'Jean'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : PL2

14 Jun 2013
People found this helpful0

I sold my house with Fulfords, Drake Circus branch within a week of putting it on the market. My contact there was mostly with Lindsey Hallworth and she was present at all my viewings and her memory of the smallest details astounded me. Later in the proceedings, when things seemed grindingly... Read Full Review

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We want to say a big thankyou ...

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5 Star Review
UserName

By : 'Mrs'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : PL1

22 Apr 2013
People found this helpful0

We want to say a big thankyou for your help over the past months. You have been so patient and always positive through the frustrations we've encountered. It's been a long process, but in the end we did it. Thanks Grace &... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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