Avoid This Agency – Dishonest, Unfair, and Exploitative If you’re considering renting through this agency, think twice. My experience with them has been an absolute nightmare—filled with dishonesty, unfair treatment, and a complete lack of professionalism. 1. Eviction Based on Lies & Zero... Read Full Review

Please stay away. They made a right mess of my property a few years back resulting in the tenants, a business based in Chelsea, not paying me rent, stealing my TV and owing thousands of pounds of damage. This could have been easily avoided had GJ done their jobs correctly. They were abusive to me... Read Full Review

SHOCKER ANOTHER 1 star for Garton jones it’s the same…. Makes you wonder if the good reviews they have are even REAL Avoid they have really unhelpful staff, fail to do repairs, get defensive when asked why repairs not done… Seems really bad for the properties ... Read Full Review

I'm currently receiving abusive emails from a member of staff at this company. She is a senior manager at one of the branches and her son is an MD at the company. I would try and complain but as per the website - I can only telephone the office she manages to put a complaint in against her.... Read Full Review

I have had the worst experience with this agency. I was subject to persistent vandalism and the agency failed to show the simplest level of sympathy. They were rude, had ill judgment and were of no help at... Read Full Review

I have dealt with Garton Jones for approx 7 years. I find them efficient, friendly and on the ball. Joe Harvey has handled recent transactions for me . He has been quick to act and quick to respond. His colleagues have been extremely supportive. I would certainly recommend... Read Full Review

I have had the pleasure of dealing with Garton Jones for nearly 4 years and throughout this period found every member of staff so helpful in dealing with any query or resolving any problem which may have arisen. I would particularly like to single out Orinta Garnyte who has hugely assisted me in... Read Full Review

I have had a pleasant experience with Garton Jones especially when Charlotte Edney became my property manager. She is very helpful, kind and friendly. In case of any issue in my flat, She always comes and checks by herself or send someone... Read Full Review

I Am dealing with Mr. Raffael from Garton Jones for the sales and letting of our properties in Eustace and i am very happy to say he has an excellent communication skills & very good in tackling the clients... Read Full Review

I have dealt with them iver four years now and on each occasion whether buying or letting out they have been very attentive ,supportive and helpfull. Glad to have them there at all... Read Full Review

Overcharging and generally malign presence at Chelsea Bridge Wharf. Mr Garton Jones is head of a non existent residents' association. It has no meetings, no website and its sole purpose is to lobby the managing agent on behalf of his estate agency... Read Full Review

They missed the tenancy by saying I should contact them for any problem. Then they say that if I have any problems or issue I should contact the landlord directly. As they claimed they did not manage the property any more and said sorry if we didn't mention that earlier. They even failed to... Read Full Review

We waited 3 weeks after paying the holding deposit until get the formal contract. They didn't give us the formal contract until the previous day of moving in. After we signed it, they called us saying that the landlord changed his idea on things we already agreed at the beginning (3 weeks ago). The ... Read Full Review