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Chelsea Bridge Wharf, London SW8

2.5/5, 13 Reviews
42% Recommended

100% sales valuation accuracy

75% letting valuation accuracy

100% sales fee satisfaction

56% letting fee satisfaction

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100.00%100%£0£0
Lettings75%56.00000000000001%£650£8,108
Address

Garton Jones
3 Oswald Buildings, 374 Queenstown RoadLondon, Greater London
SW8 4NU
020 7622 8800

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Garton Jones Branches (View All 6)
Dishonest, Unfair, and ...

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1 Star Review

By : 'Fatma'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW11

28 Apr 2025
People found this helpful1

Avoid This Agency – Dishonest, Unfair, and Exploitative If you’re considering renting through this agency, think twice. My experience with them has been an absolute nightmare—filled with dishonesty, unfair treatment, and a complete lack of professionalism. 1. Eviction Based on Lies & Zero... Read Full Review

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Please stay away. They made a ...

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1 Star Review
UserName

Chris

UserName

Charlotte

By : 'aNON'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : SW11

22 Dec 2023
People found this helpful0

Please stay away. They made a right mess of my property a few years back resulting in the tenants, a business based in Chelsea, not paying me rent, stealing my TV and owing thousands of pounds of damage. This could have been easily avoided had GJ done their jobs correctly. They were abusive to me... Read Full Review

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SHOCKER ANOTHER 1 star for ...

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1 Star Review

By : 'O'
Services : Letting( As a Tenant )
Rent PCM : £3300
Would you recommend ? : No
Postcode : SW11

25 Jan 2023
People found this helpful0

SHOCKER ANOTHER 1 star for Garton jones it’s the same…. Makes you wonder if the good reviews they have are even REAL Avoid they have really unhelpful staff, fail to do repairs, get defensive when asked why repairs not done… Seems really bad for the properties ... Read Full Review

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I'm currently receiving ...

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1 Star Review

By : 'Ab'
Services : Letting( Admin )
Rent PCM : £8108
Would you recommend ? : No
Postcode : BR1

6 Feb 2020
People found this helpful0

I'm currently receiving abusive emails from a member of staff at this company. She is a senior manager at one of the branches and her son is an MD at the company. I would try and complain but as per the website - I can only telephone the office she manages to put a complaint in against her.... Read Full Review

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Rude and poor communication ...

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1 Star Review

By : 'Z.'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW11

10 Oct 2018
People found this helpful0

I have had the worst experience with this agency. I was subject to persistent vandalism and the agency failed to show the simplest level of sympathy. They were rude, had ill judgment and were of no help at... Read Full Review

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garton ...

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5 Star Review
UserName

Joe

By : 'eddie'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW

3 May 2018
People found this helpful0

I have dealt with Garton Jones for approx 7 years. I find them efficient, friendly and on the ball. Joe Harvey has handled recent transactions for me . He has been quick to act and quick to respond. His colleagues have been extremely supportive. I would certainly recommend... Read Full Review


Comments on Agent Fees

Reasonable.

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Letting ...

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4 Star Review

By : 'Norby'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW8

24 Apr 2018
People found this helpful0

I have had the pleasure of dealing with Garton Jones for nearly 4 years and throughout this period found every member of staff so helpful in dealing with any query or resolving any problem which may have arisen. I would particularly like to single out Orinta Garnyte who has hugely assisted me in... Read Full Review


Comments on Agent Fees

very realistic given the location and customer service experienced.

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Excellent ...

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5 Star Review
UserName

Charlotte

UserName

Joe

By : 'Mansor'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW11

23 Apr 2018
People found this helpful0

I have had a pleasant experience with Garton Jones especially when Charlotte Edney became my property manager. She is very helpful, kind and friendly. In case of any issue in my flat, She always comes and checks by herself or send someone... Read Full Review


Comments on Agent Fees

Good

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Excellent ...

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5 Star Review
UserName

Raffael

UserName

Peter

By : 'Nasser'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SW84

21 Apr 2018
People found this helpful0

I Am dealing with Mr. Raffael from Garton Jones for the sales and letting of our properties in Eustace and i am very happy to say he has an excellent communication skills & very good in tackling the clients... Read Full Review


Comments on Agent Fees

Good

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Very ...

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5 Star Review
UserName

Raffael

UserName

Peter

By : 'Ahmet'
Services : Letting( As a Owner )
Sold price : £1
Rent PCM : £650
Would you recommend ? : Yes
Postcode : SW10

18 Apr 2018
People found this helpful0

I have dealt with them iver four years now and on each occasion whether buying or letting out they have been very attentive ,supportive and helpfull. Glad to have them there at all... Read Full Review


Comments on Agent Fees

Good and understanding

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Overcharging and generally ...

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1 Star Review

By : 'THETRUTH'
Services : Surveying
Would you recommend ? : No
Postcode : SW8

18 Sept 2017
People found this helpful1

Overcharging and generally malign presence at Chelsea Bridge Wharf. Mr Garton Jones is head of a non existent residents' association. It has no meetings, no website and its sole purpose is to lobby the managing agent on behalf of his estate agency... Read Full Review


Comments on Agent Fees

bad - really look hard at all other sources and you will no doubt find what you want much cheaper.

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They missed the tenancy by ...

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1 Star Review

By : 'Akshay'
Services : Letting( As a Tenant )
Rent PCM : £3684
Would you recommend ? : No
Postcode : SW8

19 Nov 2014
People found this helpful4

They missed the tenancy by saying I should contact them for any problem. Then they say that if I have any problems or issue I should contact the landlord directly. As they claimed they did not manage the property any more and said sorry if we didn't mention that earlier. They even failed to... Read Full Review


What agent could do to change your mind?

Simply explained the clause in the contract they made. Told me in the beginning that they will not be responsible for managing property rather than lying then that they will take care of any problem I have.


Comments on Agent Fees

I don\'t know why they charged it if they can\'t explain the contract the made, and say I should contact the landlord for anything even though then they said I should contract the,

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We waited 3 weeks after ...

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1 Star Review

By : 'Chelsea'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1680
Would you recommend ? : No
Postcode : SW8

15 Sept 2014
People found this helpful5

We waited 3 weeks after paying the holding deposit until get the formal contract. They didn't give us the formal contract until the previous day of moving in. After we signed it, they called us saying that the landlord changed his idea on things we already agreed at the beginning (3 weeks ago). The ... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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