Garton Jones

Avoid This Agency – Dishonest, Unfair, and Exploitative If you’re considering renting through this agency, think twice. My experience with them has been an absolute nightmare—filled with dishonesty, unfair treatment, and a complete lack of professionalism. 1. Eviction Based on Lies & Zero ... Read Full Review

Please stay away. They made a right mess of my property a few years back resulting in the tenants, a business based in Chelsea, not paying me rent, stealing my TV and owing thousands of pounds of damage. This could have been easily avoided had GJ done their jobs correctly. They were abusive to me ... Read Full Review

Garton Jones is the best real state agency I really like the treatment, Kerry Durnell she looked after me property and helped me to find a good ... Read Full Review

Olivia was a great help for my search both for time availability and during offer process. Thanks a lot ... Read Full Review

SHOCKER ANOTHER 1 star for Garton jones it’s the same…. Makes you wonder if the good reviews they have are even REAL Avoid they have really unhelpful staff, fail to do repairs, get defensive when asked why repairs not done… Seems really bad for the properties ... Read Full Review

Trustpilot reviews Categories Blog My Reviews My Settings Help LOG OUT Alternate Text Giulia Bernasconi GB For companies Your review counts! You reviewed Garton Jones Add photo Giulia Bernasconi 1 review 1 star: Bad Just now A loss of money and time: do not trust them. Patrick ... Read Full Review

Keep away if you can Everything is a problem, nothing can be solved. Garton Jones Westminster claims 'it aims to exceed our clients’ expectations using our experience, local knowledge and professionalism'. Sadly, my experience was very different and annoying. Rude and ... Read Full Review

The worst agent in London/Westminster. Rented The Courthouse on Horseferry Road for 6 months, couldn't wait to get out. At first they were okay, helped me find a suitable place and a nice apartment. From the day I moved in every went down hill. There nasty bullies, all they care about is ... Read Full Review

Garton Jones has really excelled as an estate agent for me. I am a Northern girl who has lived in London for a few years now and found the London housing market difficult to smoothly navigate. My first estate agent in London was a very well known company yet caused me many problems so I already ... Read Full Review

I'm currently receiving abusive emails from a member of staff at this company. She is a senior manager at one of the branches and her son is an MD at the company. I would try and complain but as per the website - I can only telephone the office she manages to put a complaint in against her. ... Read Full Review

Very Helpful. Well organised and professional approach. I have dealt with Garton Jones for many years for both sales and lettings. They are the ... Read Full Review

I have to buy the apartment remotely, being in a different country. The Garton Jones team helped me very professionally. They advised me of a law team and communicated all information almost instantly. It is my second attempt. The first time I tried with the different agency and my experience with ... Read Full Review

Garton Jones have completely changed my opinion of estate agents based on previous awful experiences. The service was friendly and professional throughout - from viewing throughout to check out of a property. Riaan showed us the property that we later went on to rent. It was clear that Riaan was ... Read Full Review

The most horrible agent that I have ever worked with in general. If I would turn back time, I would rather pay a bit more for other agents, so that I do not have to deal with their horror. One's time is far too valuable for the people at Garton Jones. Management of the property: You ... Read Full Review

Wonderful to work with and highly recommend. Took care of everything I needed quickly and made it easy. Communication was great and solved ... Read Full Review

We originally bought our flat from Garton Jones some years ago and had really good service from Tom. We are now renting the flat through GT and have had excellent service from start to finish. Vanessa has done anything we asked. We could not have wanted anything more. ... Read Full Review

They are so supportive, they reply really fast and they catch up with everything as soon as they can. Everything went smooth and the flat that I got through them is amazing. I recommend ... Read Full Review

Excellent and efficient service. Our property was rented very quickly, the follow up was very professional and the rates were ... Read Full Review

Great service, highly recommended. Very quick to find tenants, very easy to work with. Would use them for all my London ... Read Full Review

Riann and his team are great. I have utilised their services for many years now for both my family's and my own properties. This has included finding 3 sets of tenants within the last 6 months. I have recommended them to a number of people and they have been pleased at the services provided ... Read Full Review