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Bedford, MK40
3.6/5, 19 Reviews
63% Recommended
100% letting valuation accuracy
76% letting fee satisfaction
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"They gave me the first moving ..."
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1 Star Review
By : 'Lucy'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : MK40
5 Feb 2018
People found this helpful12
They gave me the first moving date, and so my partner handed in his things to leave his work in Huntingdon, and started making arrangements for work in Bedford. We were so exited to be finally moving out of my mum's place! :-) My partner works with agencies, so they pretty much take you in on the spot and sign you on. Leaders knew this from the start, and it wasn't a problem, we just needed to have a guarantor. I sent over the agency fees and the money to use a Guarantor. All fine. No problems. Although it was a nightmare trying to get hold of these people. I wouldn't hear back from them for days. Reference check completed, Guarantor reference check completed. Then we got close to the moving date, and they called me and changed it because they couldn't get a reference for my Partner's work. So there will be a delay for the move in. (???) Very upset as we had planned everything, and we were all set to go. I had sorted my insurance for the apartment, paid agency fees, paid guarantor fees, and made arrangements for all of our stuff to be taken to Bedford from Huntingdon. Every time I called to be updated on how things were going, I was told that the Manager was out of the office or in a meeting. I was also told by one of the incredibly useless girls that "worked" there, that one of her colleagues were thinking about putting the property back on the market. (WHAT) I bombarded them with calls as I was desperate to know what was happening with my apartment. No answer. A couple of days later, I received a call from the manger saying that the referencing has been completed and you will definitely be moved in by Thursday. He didn't mention anything about the property going back on the market. Me, being stupid, I just went along with it. All I was thinking about was my 6 month old, and my partner all moving into our first apartment together, and that was all that mattered to me. It was the perfect small, but cosy apartment! But I made no plans to get there and did not start up my insurance again, as I did not want to have to cancel it again if and when another problem came up. 4 days before we were supposed to be moved in, they called me and said "We've withdrawn your application and the apartment is back on the market." Your partner has lost his job. Agency fees and guarantor fees are non-refundable. WHAT! How on EARTH has my partner "lost his job". You have already called them and got confirmation on everything. I said to them before what was happening, and there was no problems. For the money to not be sent back to me is absolutely disgusting. So they took agency fees, guarantor fees. I'm left with less money, no trust in agencies ever again, and a broken heart. As that apartment meant a lot to me. I've given them One star, as there wasn't an option to click zero. But that one star can be given to Leaders for their money making skills. I think they do this to everybody. They receive applications from everybody and they say yes to all of them. Then they will do whatever it takes to make problems and take your money from you. They must be rolling in it. Be careful if you are using leaders, if you can avoid them, do that. Cheers "Leaders."
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 76.00% | £600 | £1,400 |
Address
Leaders
11 Goldington Road, Bedford, Bedfordshire
MK40 3JY
01234 818 751
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Leaders Branches (View All 149)
Awful company. They steal ...
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1 Star Review
By : 'Lizzie'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : No
Postcode : MK40
19 Jun 2024
People found this helpful0
Awful company. They steal money from clients. Falsifies information, and acts with an overall lack of empathy towards tenants. They will try and take advantage of people with... Read Full Review
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Chloe is amazing! Great ...
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5 Star Review
By : 'Karen'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : MK41
22 Nov 2022
People found this helpful0
Chloe is amazing! Great communication Responses so speedily to all my emails So helpful Definitely recommend Chloe gets the job... Read Full Review
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Thank you ...
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5 Star Review
By : 'Gary'
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : Yes
Postcode : MK41
23 Sept 2022
People found this helpful0
Made first contact ( Star Trek reference there), with Jade at Bedford and she was really very helpful and understanding of my needs. Minor hiccups occurred, mainly because of my inability to use a computer. Jade guided me through what to me was a minefield, with more patience than could be... Read Full Review
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Jada was very helpful and ...
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5 Star Review
By : 'Chloe&lewis'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SG18
28 Mar 2022
People found this helpful0
Jada was very helpful and extremely friendly. She made the process stress free, we would highly recommend renting through... Read Full Review
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End of tenancy ...
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5 Star Review
By : 'Edyta'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : MK40
5 Oct 2021
People found this helpful0
Very happy with the way how Chandan Teji ,property manager dealt with our end of tenancy issues. Great customer service and communication , clear and quick respond to our questions. She was very helpful and... Read Full Review
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Despite facing different ...
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5 Star Review
By : 'A'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : MK42
30 Sept 2021
People found this helpful0
Despite facing different hiccups along the way (due to faults of my own) to finding and securing a property. Jade went above and beyond in helping me every step of the way, and was always just a call/ email away. I am truly grateful for all of her help and the team. Me and my family are now... Read Full Review
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Great ...
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5 Star Review
By : 'Gemma'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : MK43
17 Aug 2021
People found this helpful0
I recently enquired about putting my house on the market, I can't fault this team! Friendly, helpful & informative! I spoke with a lovely lady called Lauren who answered all my questions immediately. Great customer... Read Full Review
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Very good ...
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4 Star Review
By : 'Daniel'
Services : Letting( As a Tenant )
Rent PCM : £892
Would you recommend ? : Yes
Postcode : MK42
18 Dec 2020
People found this helpful0
The house we got through Leaders is very good, great location, good view and lots of space. The only reason they don't get 5 stars is the very little information we got on their no deposit option. Response rate to emails is satisfactory but better to call KIm/Chandan if their attention is... Read Full Review
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I have called for a house ...
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1 Star Review
By : 'MWD'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1400
Would you recommend ? : No
Postcode : MK15
14 Oct 2020
People found this helpful1
I have called for a house rental in Milton Keynes, and have been told I would be called back one hour late if still available. No call As the property was still advertised, I called back the day after and spotted a mistake in my phone number: one figure missing. I got the same agent twice and she... Read Full Review
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Useless maintenance ...
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1 Star Review
By : 'Nian'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : MK42
17 Sept 2020
People found this helpful2
Absolutely useless at tackling repairs, do not listen to what the problem is and send carpenters to fix plumbing issues then make them worse. Customer service... Read Full Review
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HiFirst month in...... All ...
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5 Star Review
By : 'Giovanni'
Services : Letting( As a Tenant )
Rent PCM : £650000
Would you recommend ? : Yes
Postcode : MK42
16 Jul 2020
People found this helpful0
Hi First month in...... All OK!!! Those Letting Agents are.... Professional..... and Cool. I have had only one small issue in the Building..... and quickly they solved!! Thanks again Regards Giovanni... Read Full Review
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Our first ...
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5 Star Review
By : 'Robyn'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : MK42
13 Mar 2020
People found this helpful0
It was our first time moving home and we saw how fantastic the service was from leaders. Everyone we spoke to was really friendly and helpful, couldn't fault them. Kim was so helpful and made the process go so smoothly and quickly, she kept me up to date with everything. Everything happened... Read Full Review
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Terrible experience. I have ...
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1 Star Review
By : 'Manjula'
Services : Letting( As a Tenant )
Rent PCM : £786
Would you recommend ? : No
Postcode : MK40
19 Dec 2019
People found this helpful4
Terrible experience. I have been in my flat for over a month now and till date, I have not being provided with a key to the bin room. Despite several emails and false promises of sorting it out, there still hasn't been outcome so far. I am having to borrow the keys from my neighbors to use ... Read Full Review
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I have rented my flat from ...
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5 Star Review
By : 'Kathy'
Services : Letting( As a Tenant )
Rent PCM : £2147483647
Would you recommend ? : Yes
Postcode : MK42
15 Oct 2019
People found this helpful0
I have rented my flat from Leaders since they first came to Bedford. They have always been fair and straightforward to work with and I am happy to continue to remain with... Read Full Review
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Terrible experience ...
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1 Star Review
By : 'Ryan'
Services : Letting( As a Tenant )
Rent PCM : £675
Would you recommend ? : No
Postcode : MK40
31 May 2019
People found this helpful7
I have had constant issues with Leaders from the very start of the letting process. I lease an apartment through Leaders in a managed block of apartments that includes a parking space. Before agreeing to rent the building I asked if there were any building maintenance fees or permits needs and I ... Read Full Review
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War and ...
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3 Star Review
By : 'Blanka'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : MK42
21 Feb 2019
People found this helpful1
So basically after a whole war that went down between us and the agency regarding some issues in and surrounding the house, after 3 months of being ignored and called RUDE, we finally had a breakthrough. Miss Lesley Gregory saved the day. Literally. She is our new property manager and managed... Read Full Review
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They gave me the first moving ...
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1 Star Review
By : 'Lucy'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : MK40
5 Feb 2018
People found this helpful12
They gave me the first moving date, and so my partner handed in his things to leave his work in Huntingdon, and started making arrangements for work in Bedford. We were so exited to be finally moving out of my mum's place! :-) My partner works with agencies, so they pretty much take you in... Read Full Review
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Relocated to Bedford from ...
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5 Star Review
By : 'Keith'
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : Yes
Postcode : MK40
9 Oct 2017
People found this helpful0
Relocated to Bedford from Scotland. Agency were really helpful in showing around property. Supportive throughout the process and have been quick to respond to any questions/queries. Can't be... Read Full Review
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Marrica has been managing my ...
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5 Star Review
By : 'Diana'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : MK40
28 Jul 2017
People found this helpful0
Marrica has been managing my rental property for the last few months and I have been very impressed with how efficient and helpful she has been. She has always responded quickly to any queries I have... Read Full Review
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