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St Annes, FY8
2/5, 8 Reviews
38% Recommended
50% sales valuation accuracy
0% letting valuation accuracy
50% sales fee satisfaction
0% letting fee satisfaction
We are the largest independent agent on the Fylde Coast, with 4 offices to help with your move. Whether it be property sales or lettings, or even financial advice, we cover everything all under one roof. With a challenging market ahead, we ensure we give you the best possible advice, tailored to your situation.
"We should have known how..."
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1 Star Review
Daniel
By : 'Disappointed'
Services : Sales(I sold a property using them)
Would you recommend ? : No
Postcode : FY8
18 Sept 2017
People found this helpful4
We should have known how efficient Farrel Hayworth were going to be when Daniel Proctor failed to show for our valuation appointment- some confusion with the office calender. When he did show we were so thrilled with his valuation and offer to reduce the commission we signed up. After months of viewings (where the agent was late, failed to show or demonstrated a profound lack of knowledge of our property or the area) we finally sold at £19k less than the original valuation. Our biggest shock came with the bill when Farrel Hayworth charged us a percentage of the original valuation and not the sale price. A regular practice in the trade - not. No wonder they valued our property so high. It was aimed at high commission not an early sale. Robbers.
Comments on Agent Fees
Fees calculated on original valuation are unethical and give no incentive to value realistically or sell quickly.
Was this helpful?:
By : JohnSwindell
6 Nov 2017I experienced the same problem as "Disappointed of St Annes".No real guidance on price. No feedback except in early days. No contact from them a month prior to eventual completion and nothing there after. I think they lost me at least £20k. Through very poor marketing . God knows why as the other branches of this Estate Agents have good reviews. Needs better and proper management not a young lad there constantly firefighting. No don,t use them. Not impressed. You deserve better.Much better
By : Daniel Procter
13 Nov 2017Hi. The comment above is dated 18th September, I haven't worked for Farrell Heyworth since April 2017. I have moved to a different agent locally.
By : Clarkson
14 Nov 2017Despite Daniel's response that he has moved elsewhere he was still a party to this misleading practice of valuing high and charging commission on that unrealistic valuation. Shame on you.
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50.00% | 50% | £91,500 | £325,000 |
| Lettings | 0% | 0% | £0 | £0 |
Areas covered
- Lytham
- St. Annes
Address
Farrell Heyworth
15-17 Orchard Road, St Annes, Lancashire
FY8 1RY
01253 720500
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Farrell Heyworth Branches (View All 24)
My partner and I wanted to ...
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1 Star Review
By : 'Amanda'
Services : Letting (As a Owner)
Rent PCM : £130000
Would you recommend ? : No
Postcode : FY8
18 Jun 2021
People found this helpful0
My partner and I wanted to view a flat as we are both taking voluntary redundancy on 30 June and have money to invest in a rental property. We were refused a viewing on the basis we could not prove we have the funds (which we do not until 30th June - 12 days away). I have therefore booked... Read Full Review
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Shockingly Bad.Aggressive, ...
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1 Star Review
By : 'James'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : FY8
16 Apr 2021
People found this helpful0
Shockingly Bad. Aggressive, pushy, rude & ignorant. Avoid as assurances were made which resulted in my giving a holding deposit that was not returned despite adhering to... Read Full Review
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Where do I start, the manager ...
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1 Star Review
By : 'Steve'
Services : Sales (As a Vendor)
Sold price : £325000
Would you recommend ? : No
Postcode : FY8
9 Jan 2021
People found this helpful3
Where do I start, the manager of the st Anne's branch Simon did come across as being a genuine guy who was passionate about his job, that's where the possative ends,we had our home which is in a highly desirable area up with Farrel for around 12 months, we went months without hearing... Read Full Review
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Shocking. God knows how they ...
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1 Star Review
By : 'Lisa'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : FY8
2 Aug 2020
People found this helpful6
Shocking. God knows how they have won awards! Surprised they ever sell any property. Wanted to view a property and cash buyers. Staff were rude, unprofessional and wanted proof of funds! If it was a property of high value I could understand however the way we were spoken to was awful. They... Read Full Review
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Excellent ...
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5 Star Review
By : 'Linda'
Services : Sales (As a Vendor)
Sold price : £91500
Would you recommend ? : Yes
Postcode : FY8
11 May 2019
People found this helpful0
Fantastic service, cannot praise them enough. Simon the manager especially but all of the staff are supportive and helpful. Wonderful... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
Excellent attention to ...
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5 Star Review
By : 'Ann'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : FY8
4 Dec 2018
People found this helpful2
All staff atFH gave their full attention to finding clientele to view my property. They said it would sell... Read Full Review
Comments on Agent Fees
Good
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Terrible ...
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1 Star Review
By : 'Babjam'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : WA1
8 Jun 2018
People found this helpful6
Terrible service, we were late for a viewing due to an unforeseen circumstance which we did inform the agency, when we got their the agent was NOT polite did not believe us. Then we paid the fee which compared to others is way to high but after not getting the property did receive anything back... Read Full Review
Comments on Agent Fees
Bad
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We should have known how ...
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1 Star Review
By : 'Disappointed'
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : FY8
18 Sept 2017
People found this helpful4
We should have known how efficient Farrel Hayworth were going to be when Daniel Proctor failed to show for our valuation appointment- some confusion with the office calender. When he did show we were so thrilled with his valuation and offer to reduce the commission we signed up. After months of... Read Full Review
Comments on Agent Fees
Fees calculated on original valuation are unethical and give no incentive to value realistically or sell quickly.
Comments (3)Was this helpful?:
By : JohnSwindell
6 Nov 2017I experienced the same problem as "Disappointed of St Annes".No real guidance on price. No feedback except in early days. No contact from them a month prior to eventual completion and...
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Complaints Procedure
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Last updated at 7/20/2015, 3:50:00 AM by allAgents
