I can't give this agency any star since they are very unprofessional. Once they showed me a flat which was not in leaving condition and it was so damp and smelly that the agent and I needed to leave immediately. For another flat, they arranged a group viewing and whilst we were still in the flat (... Read Full Review

Really enjoyed my 4 year stay in Liverpool thanks to Andrew Louis estate agency. Really impressed by the professionalism and excellent responses. Would recommend to everyone. Thank you for making my stay so... Read Full Review

I've been with a few agents in Liverpool, some shockingly bad, but I think these guys are by far the most incompetent bunch by a mile. I believe they simply don't care, and think this could be due to how they work with both landlords & tenants under contract. Sign that bit of paper & they... Read Full Review

Excellent! I have rented a property though Andrew Louis and have been extremely pleased. The service that I have received as a client has been superb from all members of staff that I have had the pleasure of dealing with, especially Andrea. It was difficult for me to view properties due to my... Read Full Review

I was extremely impressed with the professionalism of this company when moving into my new rental home. The staff are exceptional and i would highly recommend their services to any tenant lookkng for a new... Read Full Review

Excellent service, very willing to help and went the extra mile when finding my perfect investement, even rented it out through them and they found me a tenant within one... Read Full Review

Currently an owner/ resident at St Annes Court Liverpool I attended a meeting with other residents and the above. Andrew Louis " manage " our group of flats and charge us £6000, which includes £600 in accountancy fees. For this we get a company called SL Maintenance ltd, based ... Read Full Review

A company that has such a vast turnover of staff is not to be trusted. There is no continuity as staff come & go so rapidly. Why the owner does not understand the importance of employee retention is baffling. As a Landlord this issue is of grave... Read Full Review

How I wish I'd known about the allagents website before dealing with the useless group of shysters calling themselves Andrew Louis. Fortunately the owners of the property I rent eventually dumped Andrew Louis as their agents, but I hope my experiences with them can still be a warning to others... Read Full Review

AVOID AVOID AVOID AT ALL COSTS .. All Smiles until money is handed over .. i had a horrendous experience dealing with this letting agency. Communication was appalling through out! The staff attitude was patronizing and rude when dealing with me. Nobody is aware of what the other colleague... Read Full Review

Avoid these people at all costs. They never return your calls. They never fix what's broken. They are extremely rude in person. How dan Gilon is employed by anyone is quite bewildering. He really just doesn't care. And if you want your deposit back. Expect to wait at least a month and you will have ... Read Full Review

As always, letting agents bend over backwards for you before your standing order is in place. After that it went downhill with Andrew Louis, and fast. Our property manager was at first responsive to our concerns regarding fixtures and fittings that needed repairing, 'forwarding them to the... Read Full Review

If you are thinking of renting a property, managed or not from Andrew Louis, I would advice that you think twice and take into account all the reviews that you read. I didn't. I rented a property from Andrew Louis which is also managed by them. and have experienced several difficulties when dealing ... Read Full Review

Terrible, just terrible. Andrew Louis gets the tenants in and let them get into arrears without chasing the arrears or doing ANYTHING about it. Second time they got tenants in Andrew Louis said the tenant was a friend of the company owners - so they have let him get into arrears as well without... Read Full Review

This was my first time renting a flat with Andrew Louis and definitely the last time. They never respond to emails. They never get back to you when you have left a voice mail. The person who deals with your property never answers her phone. The emergency line gets put through to Vicky Dunbar which... Read Full Review

DO NOT RENT A PROPERTY FROM THESE PEOPLE! I moved into one of their properties in January, when viewing the apartment there was numerous damages to door frames, kitchen sink and general appearances issues which we were told would be sorted before we moved in. When getting the keys the problems... Read Full Review

A truly disgraceful company! I bought my flat from Andrew Louis and how I regret it having come to find I bought from an agent and indeed company that fed me lies and withheld the information I requested under the (false) claim they where legally obligated from preventing me from telling me; had... Read Full Review

This agency is a joke! I live on Cheapside and own a carpark space managed by AL. The carpark gate has been 'condemned' after only being replaced not even two years ago, which was an attempt at replacing their first pathetic excuse of a gate which was broken more times than it was working. This... Read Full Review

Since attempting to move into our flat, Andrew louis have been unbelievably unhelpful, taking weeks and weeks to go through very simple procedures. We moved in to find a room full of damp with blinds hanging off, yet none of this was listed on any of the forms (it also looked as if they attempted ... Read Full Review

This company are a shocking reflection on the industry and our experience matches the majority of others on this review site. Staff were discourteous, flippant and ignorant of the basics of customer / client relationships. I would advise all prospective and current customers and clients to seek... Read Full Review