The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
Loading...
2.1/5, 73 Reviews
50% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
59% sales fee satisfaction
59% letting fee satisfaction
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
3 | 12 | 8 | 27 | 3 | 0 | 7 | 1 | 2 | 10 |
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100% | 59% | £0 | £0 |
Lettings | 100% | 59% | £500 | £1,500 |
Ed
By : 'Eunice'
Branch : Old Swan Liverpool, 8-10 East Prescot Road
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : CH60
Andrew Louis block management team have managed Hesslewell Court Ltd. for a year now and the board of directors have been very pleased with the whole team. I must give a special mention to Ed Wallace our first contact who has been helpful in the extreme and I can't speak highly enough of his ... Read Full Review
Ed
By : 'Irene'
Branch : Old Swan Liverpool, 8-10 East Prescot Road
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : L18
Ed Wallace has been Eton Court main contact. As a committee we have contacted him about range of issues which he has resolved. On his last site visit he listened to our ideas about ongoing maintenance and repairs needed. We have since received mail documenting action AL will take which takes into ... Read Full Review
By : 'anita'
Branch : Old Swan Liverpool, 8-10 East Prescot Road
Services : Letting( Admin )
Would you recommend ? : No
Postcode : L3
Corrupt as hell Crooks who has a building management company take money from residents and when the residents ask for jobs to be Done then they say there's not enough funds in the pot.and don't do 1 job reguarding what the residents need doing Cowboys all of them and a bunch of ... Read Full Review
By : JC
22 Oct 2022the most incompetant group of scammers ive come cross, at least the previous manging agent told us why he failed, these guys just smile and nod, no idea what they are doing, giving totally inept...
By : 'Lee'
Branch : Old Swan Liverpool, 8-10 East Prescot Road
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : L13
Really bad..mistake after mistake and poor customer service. Crazy accounts that send money when it suits them and unhelpful head of accounts team to rectify issues. ... Read Full Review
By : 'Eleanor'
Branch : Old Swan Liverpool, 8-10 East Prescot Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : L8
DO NOT RENT WITH ANDREW LOUIS LIVERPOOL. The worst estate agents we have ever come across - they don't deserve 1 star in honesty. From the get go every simple question was met with "we will call you back" never mind the responses when we actually moved in. To put it short, as soon ... Read Full Review
Kiriakos
By : 'Joanne'
Branch : Liverpool, 19 Eccleston Street
Services : Mortgages
Would you recommend ? : Yes
Postcode : L12
As a first time buyer I was apprehensive about the whole process, fortunately I had a amaizing broker who calmly and reasured me through it all. It was stress free and I thank kiki for being so professional and reliable. I will be recommending to all I ... Read Full Review
Worth every penny
Michelle
By : 'JohnQ'
Branch : Old Swan Liverpool, 8-10 East Prescot Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : L36E
I had the disgrace to work with them to rent a property, so far the worst experience I had until now with agencies. Communication is awful and terribly slow with me that had to chase several times to get a response, they don't care about the customer from the first moment you pay and they ... Read Full Review
By : 'Sheikh'
Branch : Liverpool, 1 Stanley Street
Services : Letting( As a Tenant )
Rent PCM : £625
Would you recommend ? : No
Postcode : L7
I can't give this agency any star since they are very unprofessional. Once they showed me a flat which was not in leaving condition and it was so damp and smelly that the agent and I needed to leave immediately. For another flat, they arranged a group viewing and whilst we were still in the flat ( ... Read Full Review
The agent fees is higher than normal fees.
Theodoros
By : 'Theodoros'
Branch : Liverpool, 1 Stanley Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : L1
Really enjoyed my 4 year stay in Liverpool thanks to Andrew Louis estate agency. Really impressed by the professionalism and excellent responses. Would recommend to everyone. Thank you for making my stay so ... Read Full Review
By : 'ExLandlord'
Branch : Liverpool, 1 Stanley Street
Services : Letting( As a Owner )
Rent PCM : £1500
Would you recommend ? : No
Postcode : L1
I've been with a few agents in Liverpool, some shockingly bad, but I think these guys are by far the most incompetent bunch by a mile. I believe they simply don't care, and think this could be due to how they work with both landlords & tenants under contract. Sign that bit of paper & they ... Read Full Review
Expensive, for what you receive in return
Andrea
By : 'David'
Branch : Liverpool, 1 Stanley Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : L1
Excellent! I have rented a property though Andrew Louis and have been extremely pleased. The service that I have received as a client has been superb from all members of staff that I have had the pleasure of dealing with, especially Andrea. It was difficult for me to view properties due to my ... Read Full Review
Good Fees
By : Nicolas
21 Apr 2021Hola David, mi nombre es Nicolás. Estoy pensando alquilar un apartamento en L1 que lo lleva Andrew Louis, pero veo muchas reviews negativas con respecto a ponerse en contacto con la agencia...
By : 'Marios'
Branch : Liverpool, 1 Stanley Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : L8
I was extremely impressed with the professionalism of this company when moving into my new rental home. The staff are exceptional and i would highly recommend their services to any tenant lookkng for a new ... Read Full Review
Good
By : 'Paula'
Branch : Liverpool, 1 Stanley Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : L1
Excellent service, very willing to help and went the extra mile when finding my perfect investement, even rented it out through them and they found me a tenant within one ... Read Full Review
Fees are acceptable
By : 'Dave'
Branch : Liverpool, 1 Stanley Street
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : L3
Currently an owner/ resident at St Annes Court Liverpool I attended a meeting with other residents and the above. Andrew Louis " manage " our group of flats and charge us £6000, which includes £600 in accountancy fees. For this we get a company called SL Maintenance ltd, based ... Read Full Review
Money for Nothing
By : Gemma Robertson
6 Oct 2016We are sorry to hear that you are unhappy with the chosen contractors who have carried out works to St Anne's Court, we must advise that for all major works quotations are obtained and provided to...
By : 'Residential'
Branch : Liverpool, 1 Stanley Street
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : L1
A company that has such a vast turnover of staff is not to be trusted. There is no continuity as staff come & go so rapidly. Why the owner does not understand the importance of employee retention is baffling. As a Landlord this issue is of grave ... Read Full Review
Stu
By : 'L3'
Branch : Liverpool, 1 Stanley Street
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : No
Postcode : L3
How I wish I'd known about the allagents website before dealing with the useless group of shysters calling themselves Andrew Louis. Fortunately the owners of the property I rent eventually dumped Andrew Louis as their agents, but I hope my experiences with them can still be a warning to others ... Read Full Review
By : 'a'
Branch : Liverpool, 1 Stanley Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : L3
AVOID AVOID AVOID AT ALL COSTS .. All Smiles until money is handed over .. i had a horrendous experience dealing with this letting agency. Communication was appalling through out! The staff attitude was patronizing and rude when dealing with me. Nobody is aware of what the other colleague ... Read Full Review
Dan
By : 'Andy'
Branch : Liverpool, 1 Stanley Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : L1
Avoid these people at all costs. They never return your calls. They never fix what's broken. They are extremely rude in person. How dan Gilon is employed by anyone is quite bewildering. He really just doesn't care. And if you want your deposit back. Expect to wait at least a month and you will have ... Read Full Review
Same as others.
Same as others.
By : Dan Gillon
21 Mar 2016Dear Mr Lewis We welcome all feedback from tenants and landlords as it provides us with an opportunity to learn more about our customers' needs and expectations. However, we have no record of you ...
By : 'TiredTenant'
Branch : Liverpool, 1 Stanley Street
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : No
Postcode : L17
As always, letting agents bend over backwards for you before your standing order is in place. After that it went downhill with Andrew Louis, and fast. Our property manager was at first responsive to our concerns regarding fixtures and fittings that needed repairing, 'forwarding them to the ... Read Full Review
Administration costs were much higher than several other letting agents.
By : 'AL'
Branch : Liverpool, 1 Stanley Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : L2
If you are thinking of renting a property, managed or not from Andrew Louis, I would advice that you think twice and take into account all the reviews that you read. I didn't. I rented a property from Andrew Louis which is also managed by them. and have experienced several difficulties when dealing ... Read Full Review
Better communication and customer service.