During our tenancy ending in August 2025, several serious mistakes were made by the agents involved: • Adam (Senior Lettings Negotiator) – incorrectly accused us of surrendering our tenancy early and insisted that we had “returned keys,” even though we had not. This led to the agency arranging a... Read Full Review

A few year's ago I sold my property with chase Buchanan. I remembered that the staff were professional and the transaction happened without hiccup. As a result I have recently been in touch with Alecia Witts regarding a rental opportunity. Although I’m not quite ready to rent it... Read Full Review

An outstanding service in a very challenging sales from Morgan Senior. A genuine kind hearted, knowledgeable and professional person. Thank... Read Full Review

The team members are very friendly and helpful. The sale of our house was smooth but the purchase of our new house in another area was problematic and without Donna-May's persistent efforts on our behalf it might not have happened. So a big thank you for a personal and efficient service. We... Read Full Review

We have difficult times and without their professionalism and sheer determination I wouldn't be able to sell my property. Truly amazing team, that was always helpful. If you want something done right, do it... with TW7... Read Full Review

Very professional agency’s . My second house with them. Very... Read Full Review

I was allowed a viewing of the flat with Leah before any other tenant. Generally OK but there was no formal check-in with the... Read Full Review

Special thanks to Leah who has helped us through this process and made it smooth and for her patience too. Finding a home can be challenging and the time and professionalism shown by Leah has ensured we have secured a rental property... Read Full Review

I want to thank Abdul Miah, also Chloe Ashman and Michael Peacock for their help and assistance in dealing with a very difficult tenant. They were always prompt in answering my queries and were a great support. Abdul Miah was a great help even when my flat was not managed by Chase Buchanan. He... Read Full Review

I have recently gone through a rental with an agent at this agency named Leah. She has been profoundly great, helpful and understanding throughout my application. From the time of viewing right through into the referencing and signage of the tenancy. She had been prompt in responding,... Read Full Review

Leah has been brilliant when dealing with us over the past year. She has always gone above and beyond when helping us find tenants for our property and has also been so helpful whenever we have had any questions or needed help with... Read Full Review

Chase Buchanan was our first agency to consult for getting house on rent. And I am happy to inform that the experience was amazing. This agency has highly professional, well mannered, experienced agents who can resolve issues in no time. This is the reason why we chose this agency again to sort out ... Read Full Review

Donna-May was incredible. By far the best agent we have ever used and would personally highly recommend! She provided us with updates, followed up with all parties involved and was lovely to work... Read Full Review

Kris Elgar at Chase Buchanan Iselworth was amazing from start to finish. He was a great communicator and really helped speed the process of buying our new home. I could not recommend this agency... Read Full Review

Chase Buchanan were by far, the greatest agency we dealt with in the 10 months we were trying to buy a house. They were super understanding, always at the end of the phone and even helped with the sale of our flat when they weren’t getting the commission!! We worked with a number of... Read Full Review

Chase Buchanan has recently acted on our behalf for the sale of my property. They were instrumental in successfully introducing a suitable buyer and were exemplary in ensuring the process was followed through. They were very good in communicating with us and the buyers and kept us informed every... Read Full Review

Highly professional and very friendly. Chase Buchanan guided me through the valuation, marketing and sale of my parents' house with outstanding expertise. Their presentation of the property sparked enormous interest on the view day which was followed by numerous offers one of which soon... Read Full Review

Very pleased with how Adam helped me with my search for a new property, highly recommended branch and specifically the member of staff who dealed with... Read Full Review

excellent service, from the mortgage broker recommendations to the solicitors, couldn't have been smoother. Amy and the team were excellent. 100% recommended, made our life and purchase a positive... Read Full Review

Very friendly and professional service backed up by good negotiation skills. It didn’t take too long to sell our property after good promotion and... Read Full Review