The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

2.6/5, 5 Reviews
40% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
67% letting fee satisfaction

Rosena

Debbie
By : 'Anne'
Services : Sales(I sold a property using them)
Would you recommend ? : Yes
Postcode : DE23
Having just sold my property with this agent I would like to commend both Rosena Cahill and Debbie Fawkner. During the whole process they have kept me up to date and offered contructive advice and assistance. They were always available to discuss any areas of concern and made the whole experience relatively painfree! Excellent service!
Competitive fees for a much better service than a previous estate agent employed
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £0 | £0 |
| Lettings | 100% | 67% | £550 | £675 |
Surelet
11 Northview, Burton Road,, , Derbyshire
DE23 6FS
01332 775322


By : 'Anne'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : DE23
Having just sold my property with this agent I would like to commend both Rosena Cahill and Debbie Fawkner. During the whole process they have kept me up to date and offered contructive advice and assistance. They were always available to discuss any areas of concern and made the whole experience... Read Full Review
Competitive fees for a much better service than a previous estate agent employed
By : 'LP'
Services : Letting (As a Tenant)
Rent PCM : £555
Would you recommend ? : No
Postcode : DE23
Absolutely awful! Rented 2 properties through them. After moving into the second one we discovered that for an entire 6 and a half year tenancy our deposit had not been protected. When it came to getting it back He (owner of company) made up lots of issues. It was only when I challenged this that... Read Full Review
Hundreds of pounds to send a reference to himself!
By : 'sean'
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £675
Would you recommend ? : No
Postcode : DE2
Absolutey terrible .I booked a appointment to view a property after 1 1/2 hrs drive 3 mins before the appointment they cancelled without even an apology. ill never use these... Read Full Review

By : 'S'
Services : Letting (As a Tenant)
Rent PCM : £550
Would you recommend ? : Yes
Postcode : DE22
After an absolutely terrible experience with a very Big Derby Letting Agency and Landlord where we had to call in Enviromental Health I was very wary of who to use when finding a property for myself, my wife and 2 year old Daughter. Luckily we came across Surelet on the Rightmove website. At the... Read Full Review

By : 'ForeeInc'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : DE22
My experience of Surelet has been a terrible one from the beginning. When we agreed to move in it was on the understanding that the dirty carpets would be cleaned, the soiled mattress would be removed and the property cleaned to a reasonable standard. The day came to move in, first, Surelet had... Read Full Review
They could have provided us with accurate legal advice, adhered to the laws in regards to our requests for the landlords information sooner, provided us with the gate code and correct key fobs, cleaned the property as they had promised, actually helped sort out our eviction situation which was brought about in part by their lack of action.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.