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Sheffield, S6
1/5, 9 Reviews
0% Recommended
100% letting valuation accuracy
17% letting fee satisfaction
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"Absolutely horrendous. Dirty..."
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1 Star Review
By : 'Kelly'
Services :
Rent PCM : £495
Would you recommend ? : No
Postcode : S36
2 Mar 2017
People found this helpful1
Absolutely horrendous. Dirty flat. Everything broken. Constant lies. Money grabbing. We moved into out flat to find it had not been cleaned at all, it was absolutely awful. Food stains in the kitchen, hair all over the bathroom floor, dirt on the walls, the whole flat absolutely stained from top to bottom in nicotine. It took us 5 hours plus a professional carpet cleaner to try and get the place clean, and even then the decor was still yellow with nicotine. When we called the office all they could do was apologise despite breaching their contract of a clean and well maintained property. Then we found out the tap was leaking all over the floor, it was 2 weeks before they decided to do anything. Plus radiators and curtain poles hanging off the walls and light fittings hanging out of the ceiling. Then the oven broke completely, for over 2 weeks we were constantly reporting this, when they finally came out to fix it, the guy from dart told us it had been reported broken over a year ago! After asking them to fix repairs and fix the decor, we had enough and decided to move out. We asked them the procedure and were told we only needed to give a months notice. Then they told us we needed to stay unless we paid an early release fee so we paid the fee. Then they claimed we still had to pay the rent and council tax, despite paying the early release fee. Then, 6 months after us leaving the flat, we were contacted by the council saying that Martin and Co claimed we still owed council tax, despite us finalising all bills before we left. The flat was disgusting and all they did was rip us off for money! Plus when we agreed to the flat it was �475. When we came to pay the rent, it had miraculously changed to �495 without us being informed.
Comments on Agent Fees
Agent fees were paid very highly for s very bad job done.
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By : Hannah Atherley
2 Mar 2017Hi Kelly, we are really sorry to have received your message. Please can you follow @MartinCoUK and we can inform you of our formal complaints procedure. Thanks.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 17.00% | £425 | £700 |
Address
Martin & Co
51 Middlewood Road, Sheffield, South Yorkshire
S6 4GW
0114 2857271
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Martin & Co Branches (View All 220)
1 star is generous for this ...
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1 Star Review
By : 'Kelly'
Services : Letting( As a Tenant )
Rent PCM : £425
Would you recommend ? : No
Postcode : S41
17 Dec 2021
People found this helpful0
1 star is generous for this absolutely shocking excuse of a letting agency. Having rented through other agents, I will under no circumstances rent a property with Martin and Co and will make sure friends and family do the same. I rented a flat for roughly a year and a half and upon the initial... Read Full Review
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Waited 45 minutes for a flat ...
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1 Star Review
By : 'Kizzy'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : S3
10 Sept 2021
People found this helpful2
Waited 45 minutes for a flat viewing, nobody showed up. Called the agents and they said someone had shown up but couldn't find me by the building... Read Full Review
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Unresponsive, unreliable. ...
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1 Star Review
By : 'Tundzhay'
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : No
Postcode : S3
1 Sept 2021
People found this helpful0
Unresponsive, unreliable. Lost waiting 5 days for a response. Letting to another customer after promising me a video of the... Read Full Review
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FLAT RENTAL... I wonder if ...
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1 Star Review
By : 'Kay'
Services : Letting( As a Tenant )
Rent PCM : £590
Would you recommend ? : No
Postcode : S12
21 Jan 2021
People found this helpful0
FLAT RENTAL... I wonder if they have a different approach with sales/buyers customers. Considering WE pay for their service, we pay them, we're the customer, they aren't professional at all. They are unreliable, come up with excuses, whinge and argue. Customer service is not their... Read Full Review
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The receptionist is very ...
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1 Star Review
By : 'Kristy'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £700
Would you recommend ? : No
Postcode : K16
2 Apr 2020
People found this helpful0
The receptionist is very rude. Called to enquire about a flat and asked about the rent price etc and how to make enquiries. The RECEPTIONIST told me that if it wasn't in my price range to look at a another property. I am a surgeon, I think I can afford the rent. Thank you for your financial... Read Full Review
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Absolutely horrendous. Dirty ...
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1 Star Review
By : 'Kelly'
Services : Letting( As a Tenant )
Rent PCM : £495
Would you recommend ? : No
Postcode : S36
2 Mar 2017
People found this helpful1
Absolutely horrendous. Dirty flat. Everything broken. Constant lies. Money grabbing. We moved into out flat to find it had not been cleaned at all, it was absolutely awful. Food stains in the kitchen, hair all over the bathroom floor, dirt on the walls, the whole flat absolutely stained from top to ... Read Full Review
Comments on Agent Fees
Agent fees were paid very highly for s very bad job done.
Comments (1)Was this helpful?:
By : Hannah Atherley
2 Mar 2017Hi Kelly, we are really sorry to have received your message. Please can you follow @MartinCoUK and we can inform you of our formal complaints procedure....
Be very wary of renting a ...
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1 Star Review
By : 'Ben'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : No
Postcode : S41
28 Nov 2016
People found this helpful4
Be very wary of renting a property through Martin & Co. They're slow, unreliable and extremely expensive. �360 fee just to move into a property (on top of rent and bond). 2 cancellations 5 minutes before a viewing time. A shambles to say the least... Read Full Review
Comments on Agent Fees
Horrendous agent fees. £360 to move into a property. Fees are almost more than buying a property which requires a lot more work!
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I booked a flat from Martin ...
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1 Star Review
By : 'P.ZIS'
Services : Letting( As a Tenant )
Rent PCM : £525
Would you recommend ? : No
Postcode : S3
3 Jul 2015
People found this helpful2
I booked a flat from Martin and Co, without actually viewing the flat, as was abroad and had to enter quickly to a new property for job purposes. The photos of the flat where old (they showed the flat as brand new when it was completely destroyed by previous tenants). The flat was dirty and I had ... Read Full Review
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communication with this ...
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1 Star Review
By : 'taz'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : S9
5 Sept 2014
People found this helpful3
communication with this office was unprofessional and rude. With the manageress being snappy when you asked questions she could not answer, and when i rang back to complain about her attitude, the receptionist was laughing on the phone saying ''This woman wants to complain about how you spoke to... Read Full Review
What agent could do to change your mind?
Nothing the agent said would allow me to recommend middlewood road office. Would strongly recommend using another office. I rang the campo lane office who where excellent in their communication skills and very professional in their behaviour
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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