Completely and utterly agree! We have been charged an extraordinary "Move out Fee" and they have re-worded everything on the inventory to make it seem worse than when we moved in. When we lived in their property, they had had a bodge job done on the kitchen sink which caused a massive leak into the cupboard beneath and made the lino mouldy and failed to fix the kitchen window for four months even tho we asked what was going on. Also, what estate agent makes the tenants get the carpets professionally dry cleaned before moving out? It was in the contract! Made me read my next agreement very carefully!!! If anyone gets the message - don't choose Personal Homefinders as your estate agents!!!!!!!!!!

Snappy outfit. My daughter and three others rented via Winchester office while at uni. Rented the property for two year. Complied with contract including cleaning of carpets and a working parking including parents cleaned the property. The carpet cleaner said e house had never even as clean. Yet they withheld money for cleaning, rubbish removal and replacing a smoke alarm which never worked. This despite not responding to constant reports of water ingress, non response to an electrical fault subsequently confirmed as caused by water ingress into a socket. Directly linked to each other. Looking for a fair and reasonable letting agent.......look elsewhere!