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The UK's Largest Customer Review Website for the Property Industry

2.3/5, 12 Reviews
45% Recommended
0% sales valuation accuracy
100% letting valuation accuracy
0% sales fee satisfaction
50% letting fee satisfaction

Nathan
By : 'N'
Services : Letting(I am a Landlord / Landlady)
Rent PCM : £750
Would you recommend ? : Yes
Postcode : IP2
Nathan is a top fella a real speedy Gonzalez with his work, if he says he will call or get something sorted he does it! He got me a great deal with a new fixed term I didnt have to worry about nothing the whole time, full trust in him! All round good guy! First time we spoke I new I was onto a sure thing. Nick Pozzo
Good
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0.00% | 0% | £0 | £0 |
| Lettings | 100% | 50% | £650 | £750 |
William H Brown
9 High Street, Ipswich, Norfolk
IP256AP
01953 881951
By : 'Laila'
Services : Letting (As a Owner)
Would you recommend ? : No
DO NOT USE THEIR SERVICES!!!! Absolute disgrace service, no communication from the Managing agent in Ipswich. Before I signed the contract full management service, they couldn't be sweeter until the service started everything... Read Full Review
By : 'William'
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : IP25
We felt little effort was really made to further our sale. Initially very keen, description of property inaccurate. Advertised at the lowest price we said we would accept. Advertised on a local "flyer" as sold when we hadn't actually agreed to sell it. We had to keep ringing them to ... Read Full Review
High for the service received.

By : 'N'
Services : Letting (As a Owner)
Rent PCM : £750
Would you recommend ? : Yes
Postcode : IP2
Nathan is a top fella a real speedy Gonzalez with his work, if he says he will call or get something sorted he does it! He got me a great deal with a new fixed term I didnt have to worry about nothing the whole time, full trust in him! All round good guy! First time we spoke I new I was onto a sure ... Read Full Review
Good
By : 'Gavin'
Services : Letting (As a Tenant)
Rent PCM : £650
Would you recommend ? : Yes
Postcode : IP3
Overall food at responding when I emailed I always got a very quick reply. Although responses were good I had to follow up my issue a few times. It would have been good to be kept up to date so I knew what was going on throughout the... Read Full Review
Na

By : 'Daniel'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : B17
Having recently been a tenant at a property in Birmingham, our tenancy was managed by the Ipswich branch on Princes Street. Our property manager Jade Arnold was very responsive and supportive throughout our tenancy and dealt with any request promptly and professionally. I would highly recommend... Read Full Review

By : 'DMayhew22'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : IP2
The William H Brown Ipswich themselves have been completely useless, fed wrong information and done nothing to help or communicate with us... But on the other Hand getting in touch with Lauren from your Sequence Branch in Norwich has been a god send.. she's been 100% helpful and actually made... Read Full Review
N/A
N/A

By : 'Thomas'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : IP3
Unprofessional, dishonest, obscure. Have been on tenancy since 2009. When we moved in, boiler was not connected properly, The property in general was not ready for tenants. I just made a complaint and there were awful to deal with. They even did not refer to TPO. Also they told me they do not issue ... Read Full Review
Teach them customer service, customer rights, relevant legislation and finally TPO Code of Practice. Ohhhh ... and sack stuff who do not comply with it
By : 'IpswichReviewer'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : IP1
Found Laura to be very good and professional. Found us a tenant quickly and everything was done very well. Thank... Read Full Review

By : 'Totallyfedup1'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : IP3
Today (07/11/13) I have been gazumped courtesy of the Ipswich branch of William H Brown. Things got off to a bad start from day one so I should have followed my gut instinct and got the hell out of there. Initially, they informed me that the Vendor would agree a certain figure and then when I... Read Full Review
They could do what they are paid to do which is sell properties.
By : 'Sandy'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : IP2
William H Brown are an absolute joke and I'm disgusted with the service we have (or haven't as the case actually is!) received since we rented a property through them. Finding the property was the easy part. Once we'd found it and agreed to rent it, we were asked to go in, sign the paperwork and... Read Full Review
They could have acknowledged us at some point during our tenancy.
By : 'Keith'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : IP9
A complete waste of time. We had to sign up to an 8 week contract with 28 days notice (we gave this 2 days after signing the contract - just in case - just as well). Saw 2 people, in the first week and then nothing more until the day before the contract ended. Didn't accept an appointment for the ... Read Full Review
By : 'LH'
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : IP8
Offered viewings on properties that had already been let by either themselves or other agents, also only told us that they had cancelled our viewings on two properties 15 minutes before we were due to view leaving us sitting outside one of the properties, I would avoid at all costs as this agent... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.