The UK's Largest Customer Review Website for the Property Industry
Fulham Branch, Fulham SW6
2.9/5, 8 Reviews
50% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
40% letting fee satisfaction
Selling, buying, renting or letting a property has always been a big decision. This will never change, but at D&G, we are constantly finding new and better ways to get the result you want.
Our Fulham estate agents are the best in the business - recruited and trained exclusively in-house, with the work ethic, imag
ination and attitude to deliver exceptional results.
Numerous open spaces abound in Fulham, including Hurlingham Park, South Park and Eel Brook Common. Transport links to the West End and the city make it a convenient location for commuting, while residents enjoy close proximity to shopping and dining on King’s Road.
Whether you’re looking for a terraced town house or a river facing flat in SW6, our team can help.
"I requested a viewing via..."
Share On : 
1 Star Review
By : 'Anna'
Services : Letting(Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : SW6
20 Jan 2016
People found this helpful3
I requested a viewing via D&G website. A letting agent contacted me the following day to arrange a viewing. We agreed on a day and time. I arrived at the property on time and the person who was supposed to show me the property was not there yet. I waited 5 minutes and I called the office number they had texted me. A woman answered the phone and mentioned 'Kitty' had left their office 10 minutes ago and should be arriving shortly. 'Kitty' arrived 15 minutes later with two other customers and, even though she was already 15 minutes late to our appointment asked me to wait outside while she first showed the property to the other customers. So, not only nobody called me ahead of the appointment to reschedule but also they made me wait and gave priority to another viewers. I called the office again to complain and then complain to this 'Kitty' woman, she did not apologise and started giving excuses and putting a show, she took me inside the property, was in a rush, did not even turn on the lights or showed me the various rooms at all. This has been the worst experience I have ever had with any real estate agent. I have worked and lived in many countries, I myself own property and deal with real estate agents and this one is the worst. Lack of professionalism, lack of accountability and courtesy.
What agent could do to change your mind?
Call to reschedule the appointment knowing they were going to be late or were not going to be able to make it. Call me back when I requested some other capable person to show me the property. They never called back. Apologise for the way they treated a customer.
Was this helpful?:
By : Anna
10 Feb 2016These agents are unbelievable. An employee of Douglas and Gordon in Battersea reversed into my car full force and attempted to drive off. Very unprofessional and not trustworthy. Would never use!
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0.00% | 100% | £650,000 | £650,000 |
| Lettings | 0% | 40% | £1,712 | £2,800 |
Areas covered
- SW6
Address
Douglas & Gordon
656 Fulham Road, Fulham, Greater London
SW6 5RX
020 8022 6959
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- ?Rightmove
- ?Zoopla
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
Douglas & Gordon Branches (View All 22)
Review of D & ...
Share On :
5 Star Review
By : 'Ian'
Services : Sales (As a Buyer)
Sold price : £650000
Would you recommend ? : Yes
Postcode : SW6
1 Jul 2021
People found this helpful0
We were looking for a 2 bed flat in the fulham and parsons green area. Our sales criteria was 2 equal sized bedrooms, large kitchen area and outside space. Our initial contact with Douglas & Gordon was with Micky Singh who off his own initiative showed us a property which was just out of... Read Full Review
Comments (1)Was this helpful?:
By : Douglas & Gordon Estate Agents Fulham
5 Jul 2021Hi Ian, a huge thank you for writing this review! We love hearing feedback like this, and we really are so pleased to hear about your great experience working with Micky & Tom. Best wishes from the...
Incompetent beyond belief, ...
Share On :
1 Star Review
By : 'Fred'
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : SW15
27 May 2020
People found this helpful0
Incompetent beyond belief, that you like and idiot, hound you and ignore you...worse than terrible. Ended up having to do their job for them whilst they drank champs on their mini convertible! Only thing more incompetent is homeppl their referencing slash tax avoidance company... still waiting to... Read Full Review
Comments (1)Was this helpful?:
By : Douglas & Gordon Estate Agents Fulham
30 Aug 2021Hi Fred, we are very sorry to hear this. Rest assured we will be following up and looking into what happened. Please email your contact details to contact@dng.co.uk so we can follow up with you...
Sold ...
Share On :
5 Star Review
By : 'Andy'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SW6
13 Jun 2019
People found this helpful0
Despite the property taking a while to sell the team did an excellent job, diligently and exhaustively. The team work well together and someone is always... Read Full Review
Comments on Agent Fees
Fees reasonable and definitely more reasonable than others
Comments (1)Was this helpful?:
By : Douglas & Gordon Estate Agents Fulham
28 Jun 2021Hi Andy, a big thank you for writing this review! We really appreciate your recommendation. Best wishes from the Douglas&Gordon team in...
Terrible, incompetent and ...
Share On :
1 Star Review
By : 'Avoid'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : W6
30 Nov 2018
People found this helpful4
From start to finish this agent has been incompetent. Mistake after mistake in the initial contract, each time jovially chalked down to a 'typo'. They claimed not to have received a payment made and upon proving otherwise no apology was received. Viewing requests are frequently... Read Full Review
Comments (0)Was this helpful?:
Excellent ...
Share On :
5 Star Review
By : 'Narayan'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : W14
20 Nov 2018
People found this helpful0
James Bailey at Douglas and Gordon was very professional and quick in having the flat re let. Very efficient and I highly recommnend this... Read Full Review
Comments (0)Was this helpful?:
Rental property - ...
Share On :
4 Star Review
By : 'Jennifer'
Services : Letting (As a Tenant)
Rent PCM : £2800
Would you recommend ? : Yes
Postcode : SW6
13 Apr 2018
People found this helpful0
We recently let a lovely property through this estate agent and had a very positive experience. Our main contact was Poppy who was delightful. I was impressed with the high end properties that this agency had on there books. Being new to the area we found Poppy extremely informative driving us... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
This agency is best avoided. ...
Share On :
1 Star Review
By : 'AW'
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £1712
Would you recommend ? : No
Postcode : SW6
7 Nov 2016
People found this helpful4
This agency is best avoided. Lesson learned. I should have read reviews for Douglas & Gordon before dealing with them. This was an eye opening experience for newcomers to the UK. Unfortunately, from the start, we were mislead by this agency. We made the mistake of trusting that the agency... Read Full Review
Comments on Agent Fees
Bad
Comments (0)Was this helpful?:
I requested a viewing via ...
Share On :
1 Star Review
By : 'Anna'
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : SW6
20 Jan 2016
People found this helpful3
I requested a viewing via D&G website. A letting agent contacted me the following day to arrange a viewing. We agreed on a day and time. I arrived at the property on time and the person who was supposed to show me the property was not there yet. I waited 5 minutes and I called the office number ... Read Full Review
What agent could do to change your mind?
Call to reschedule the appointment knowing they were going to be late or were not going to be able to make it. Call me back when I requested some other capable person to show me the property. They never called back. Apologise for the way they treated a customer.
Comments (1)Was this helpful?:
By : Anna
10 Feb 2016These agents are unbelievable. An employee of Douglas and Gordon in Battersea reversed into my car full force and attempted to drive off. Very unprofessional and not trustworthy. Would never...
1 - 8 of 8 items
No Staff Registered
NaN - NaN of items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 5/22/2024, 3:15:58 AM by allAgents
