The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1.3/5, 8 Reviews
0% Recommended
100% sales valuation accuracy
33% sales fee satisfaction

Dan
By : 'GlosTenant2855'
Services :
Would you recommend ? : No
Postcode : GL1
I was very keen to find a property to rent in Glos Docks, so viewed a property in June 2015 with Naylor Powell. I decided not to take this property as was smaller than I had wanted. The lettings agent offered to inform me of other similar properties that come up as I realise Glos Docks is a highly sought after area and properties get taken up quickly. I didn't hear anything from him since, and I emailed him to chase this up, with no response or reply. I happen to know there have been many properties that have become available since and been let within 48 hours. My sense of this was that as the interest is so high for these properties, he did not bother following this up with me. I have now let a property through a different agent. Poor service Naylor Powell. Has put me off approaching you again in future.
By : James Birt
3 Oct 2015Unfortunately the demand we have for docks apartments is extremely high and we have large and growing lists of potential tenants. We are sorry that we could not find a suitable property that met your requirements in the timescale you wanted. We are aware that over the last few weeks people using certain web hosts have not received our email responses due to security issues. I appreciate this sounds like an excuse but it is an issue we have unfortunately had but now resolved. The vast majority of properties we let in the docks are let to people already on our list so please do give us another go next time. Sorry that we have not got it right for you this time round. James Birt Director
By : JB
5 Oct 2015Unfortunately the demand for Docks apartments is extremely high and we have a large and growing list of waiting potential tenants. This does unfortunately lead to a number of disappointed people. We are sorry that we have not managed to find something that suits your requirements in the time you required it. We have suffered from a few email glitches over the last few weeks whereby people have not always received out replies. That said we have obviously not got it right this time and we apologise. Please give us a go next time as we are sure we will not disappoint. James Birt Director
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 100.00% | 33.00% | £0 | £0 |
Naylor Powell
Unit C, Barge Arm East, Gloucester Docks, Gloucestershire
GL1 2DQ
01452 398010
By : 'N/A'
Services : 8
Would you recommend ? : No
Postcode : GL1
Would rate 0 stars I could. Attempted to secure a letting them and, after being strung along 2 weeks, I was told I was ineligible all due to an error in their computer... Read Full Review
By : 'robert'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : No
Postcode : GL10
<p>Dear People I am a very vulnerable person and the way Naylor Powell have treated me should be illegal but its not, once again its a letting agent that thrives at the lack of regulation in this industry, they can treat vulnerable people as appallingly as you can imagine and they can get... Read Full Review
By : 'Karl'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : No
Postcode : GL1
awful service. Firstly during rental, any issues took too long to resolve, and you had to do all the chasing until it got resolved. Then when at the end of the lease, we had it fully cleaned, sofas laundered, carpets steam cleaned and full tidiedup, even laundered all sheets and left new clean... Read Full Review
By : 'Sarah'
Services : Letting( As a Tenant )
Rent PCM : £925
Would you recommend ? : No
Postcode : GL2
Do not rent from Naylor Powell - the house was in a dirty state when moved in and charged for damage not caused by myself when left (pictures of repairs prior to moving in could not be provided) Only one lady was pleasant to deal with, the rest were rude. Never... Read Full Review
By : James Birt
3 Aug 2020Had the property been returned in an acceptable condition there would have not been any charges made. As the findings from the checkout were not agreed to, the matter was sent to The Tenancy...
By : 'Jason'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : No
Postcode : GL2
I viewed a property to rent there was little water pressure in the house so I asked to which the agent said they would look into it. They didn’t look into this as it was left. Arranged a second viewing, they call me an hour before the arranged time to put the viewing at a later time in... Read Full Review
By : 'Charlotte'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : GL14
Would have given 0 stars but that's not possible. Absolutely awful communication from day one. We were assigned an agent as standard but this changed constantly, we never knew who to contact with issues and had no one working with us directly. Had many issues with the property, namely issues... Read Full Review
By : James Birt
5 Mar 2020I am very sorry to read your comments on this page. They are very different to the email we recently received from you thanking us for our service and hoping you can rent through us in the future? ...
By : 'Tenant'
Services : Letting( As a Tenant )
Rent PCM : £475
Would you recommend ? : No
Postcode : GL1
I am renting from Naylor Powell and they are beyond awful - I would have given them 0 stars but the website had to have at least 1. The agents do not deal with you after you sign everything and pay their fees - any problems with maintenance, etc, must be put to their Property Management Team. The... Read Full Review
By : Cd
4 May 2019Hi I’m having the same problem with them at the moment Did you take any of your concerns further as I’m not wishing to let them...

By : 'GlosTenant2855'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : GL1
I was very keen to find a property to rent in Glos Docks, so viewed a property in June 2015 with Naylor Powell. I decided not to take this property as was smaller than I had wanted. The lettings agent offered to inform me of other similar properties that come up as I realise Glos Docks is a highly... Read Full Review
By : James Birt
3 Oct 2015Unfortunately the demand we have for docks apartments is extremely high and we have large and growing lists of potential tenants. We are sorry that we could not find a suitable property that met your ...
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