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Naylor Powell

3/5, 12 Reviews
50% Recommended

100% sales valuation accuracy

100% letting valuation accuracy

29% sales fee satisfaction

29% letting fee satisfaction

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100.00%28.999999999999996%£0£0
Lettings100%28.999999999999996%£475£950
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
2007000003
Address

Naylor Powell
Agriculture House, Sandhurst RoadGloucester, Gloucestershire
GL2 9RG
01452 381372

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 18:00
  2. 09:00 - 18:00
  3. 09:00 - 18:00
  4. 09:00 - 18:00
  5. 09:00 - 18:00
  6. 09:00 - 16:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Social Media
Latest Properties

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Naylor Powell Branches (View All 7)
Worst estate agents I've ever ...

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1 Star Review

By : 'N/A'
Branch : Gloucester Docks, Unit C, Barge Arm East
Services : 8
Would you recommend ? : No
Postcode : GL1

15 Jul 2025
People found this helpful

Would rate 0 stars I could. Attempted to secure a letting them and, after being strung along 2 weeks, I was told I was ineligible all due to an error in their computer ... Read Full Review

Comments (0)Was this helpful?:
LIES LIES AND MORE LIES TO ...

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1 Star Review

By : 'robert'
Branch : Gloucester Docks, Unit C, Barge Arm East
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : No
Postcode : GL10

22 Aug 2024
People found this helpful0

<p>Dear People I am a very vulnerable person and the way Naylor Powell have treated me should be illegal but its not, once again its a letting agent that thrives at the lack of regulation in this industry, they can treat vulnerable people as appallingly as you can imagine and they can get ... Read Full Review


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Comments (0)Was this helpful?:
awful service during the let ...

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1 Star Review

By : 'Karl'
Branch : Gloucester Docks, Unit C, Barge Arm East
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : No
Postcode : GL1

11 Nov 2021
People found this helpful0

awful service. Firstly during rental, any issues took too long to resolve, and you had to do all the chasing until it got resolved. Then when at the end of the lease, we had it fully cleaned, sofas laundered, carpets steam cleaned and full tidiedup, even laundered all sheets and left new clean ... Read Full Review

Comments (0)Was this helpful?:
Do not rent from Naylor ...

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1 Star Review

By : 'Sarah'
Branch : Gloucester Docks, Unit C, Barge Arm East
Services : Letting( As a Tenant )
Rent PCM : £925
Would you recommend ? : No
Postcode : GL2

28 Jul 2020
People found this helpful0

Do not rent from Naylor Powell - the house was in a dirty state when moved in and charged for damage not caused by myself when left (pictures of repairs prior to moving in could not be provided) Only one lady was pleasant to deal with, the rest were rude. Never ... Read Full Review

Comments (4)Was this helpful?:

By : James Birt

3 Aug 2020

Had the property been returned in an acceptable condition there would have not been any charges made. As the findings from the checkout were not agreed to, the matter was sent to The Tenancy...


Lacking in customer service ...

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2 Star Review

By : 'Jason'
Branch : Gloucester Docks, Unit C, Barge Arm East
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : No
Postcode : GL2

15 Jun 2020
People found this helpful0

I viewed a property to rent there was little water pressure in the house so I asked to which the agent said they would look into it. They didn&rsquo;t look into this as it was left. Arranged a second viewing, they call me an hour before the arranged time to put the viewing at a later time in ... Read Full Review

Comments (0)Was this helpful?:
Do not use ...

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1 Star Review

By : 'Charlotte'
Branch : Gloucester Docks, Unit C, Barge Arm East
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : GL14

4 Mar 2020
People found this helpful0

Would have given 0 stars but that's not possible. Absolutely awful communication from day one. We were assigned an agent as standard but this changed constantly, we never knew who to contact with issues and had no one working with us directly. Had many issues with the property, namely issues ... Read Full Review

Comments (1)Was this helpful?:

By : James Birt

5 Mar 2020

I am very sorry to read your comments on this page. They are very different to the email we recently received from you thanking us for our service and hoping you can rent through us in the future? ...


Awful estate ...

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1 Star Review

By : 'Tenant'
Branch : Gloucester Docks, Unit C, Barge Arm East
Services : Letting( As a Tenant )
Rent PCM : £475
Would you recommend ? : No
Postcode : GL1

3 Apr 2018
People found this helpful9

I am renting from Naylor Powell and they are beyond awful - I would have given them 0 stars but the website had to have at least 1. The agents do not deal with you after you sign everything and pay their fees - any problems with maintenance, etc, must be put to their Property Management Team. The ... Read Full Review

Comments (1)Was this helpful?:

By : Cd

4 May 2019

Hi I’m having the same problem with them at the moment Did you take any of your concerns further as I’m not wishing to let them...


I was very keen to find a ...

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2 Star Review
UserName

By : 'GlosTenant2855'
Branch : Gloucester Docks, Unit C, Barge Arm East
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : GL1

3 Oct 2015
People found this helpful0

I was very keen to find a property to rent in Glos Docks, so viewed a property in June 2015 with Naylor Powell. I decided not to take this property as was smaller than I had wanted. The lettings agent offered to inform me of other similar properties that come up as I realise Glos Docks is a highly ... Read Full Review

Comments (2)Was this helpful?:

By : James Birt

3 Oct 2015

Unfortunately the demand we have for docks apartments is extremely high and we have large and growing lists of potential tenants. We are sorry that we could not find a suitable property that met your ...


I put my property on to rent ...

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5 Star Review
UserName

By : 'Happy'
Branch : Gloucester, Agriculture House, Sandhurst Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : GL4

10 Jan 2014
People found this helpful0

I put my property on to rent with Naylor Powell having had the property on with another agent for several weeks with no viewing. Naylor Powell met me in the morning and took the property details, by 1pm they had a couple viewing the property and had taken a reservation fee that afternoon. I was ... Read Full Review

Comments (1)Was this helpful?:

By : JamesB

21 Jan 2014

Thank you for your positive comments. We always aim to provide the best possible service we can and I am delighted we have achieved this in your case. James Birt, Partner at Naylor...


Found the property i rented ...

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1 Star Review

By : 'Unhappy'
Branch : Gloucester, Agriculture House, Sandhurst Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : GL1

2 Apr 2013
People found this helpful0

Found the property i rented on the docks at gloucester not as advertised, very dirty on moving in EPC not presented until after agreement signed, and deposit paid.EPC very low rated, furniture in property broken.lights not working, hot water not working called for repairs then billed for work that ... Read Full Review


What agent could do to change your mind?

been honest about the mis selling of the property and put right the repairs.

Comments (1)Was this helpful?:

By : JB

5 Nov 2013

The goings on outside the building and EPC rating of the property are out of Naylor Powell's control. We feel the limited hot water was down to incorrect use , after a full demo there were no...


Agent relayed information ...

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1 Star Review

By : 'lookingforaproperty'
Branch : Gloucester, Agriculture House, Sandhurst Road
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No

10 Aug 2011
People found this helpful1

Agent relayed information regarding the difficulty the agency was having in letting a particular property. Based on this information, I submitted a low bid which was rejected. Agency refused to forward a higher, but still below asking price, bid. Agent told agency I was lying when I relayed to the ... Read Full Review


What agent could do to change your mind?

Not accused me of lying. If the agent and agency act like this before I've handed any money over, how are they going to act when one is renting one of their properties?

Comments (1)Was this helpful?:

By : Naylor Powell

9 Sept 2011

Given that this person has recently been discovered sub letting a room in a property managed by Naylor Powell without authority from us or the landlord I am afraid I am slightly suspicious for his...


Excellent service can't fault ...

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5 Star Review

By : 'Jimmy'
Branch : Gloucester, Agriculture House, Sandhurst Road
Services : Letting( As a Owner )
Would you recommend ? : Yes

8 Oct 2009
People found this helpful0

Excellent service can't fault them. ... Read Full Review

Comments (0)Was this helpful?:
1 - 12 of 12 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Awards won by Naylor Powell

Regional Awards Won by Naylor Powell

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