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Croydon, CR0
1/5, 7 Reviews
0% Recommended
100% letting valuation accuracy
20% letting fee satisfaction
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"To be avoided at all costs...."
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1 Star Review
By : 'wanttoescape'
Services :
Sold price : £100000
Would you recommend ? : No
Postcode : IG7
22 Apr 2015
People found this helpful2
To be avoided at all costs. They hide behind every cock-and-bull excuse in order not to get work done (Electric gates took over 2 months), do not fulfil all the work required under the terms of the lease (roof inspection etc.) and do not tender work to 3 contractors as required by lease. enabling them to use their preferred contractors and maximise their commission on work. The communicate only with one director, who in turn never communicates with residents and no full annual accounts have ever been produced. This company has no moral integrity and will let your property fall into disrepair until things get critical and cost much more to fix. If you are considering using them I urge you to save yourself a lot of misery - don't do it.
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Wasting time and money
No deposit since 16 Dec
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 20.00% | £300 | £950 |
Address
Countrywide Residential Lettings
28 Norfolk House
George Street, Croydon, Greater London
CR0 6RF
020 8688 9876
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Countrywide Residential Lettings Branches (View All 102)
Very poor service. I would ...
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1 Star Review
By : 'Wasting'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : CR0
10 Nov 2017
People found this helpful3
Very poor service. I would avoid them at all costs. They do not respond to emails. I have a tenant who moved out not paying the last months rent and they have yet to release the tenant's deposit. I had to contact them before they revealed that the tenant has left the country and will not be... Read Full Review
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Average
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Truly awful service. For no ...
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1 Star Review
By : 'No'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CR0
31 Mar 2017
People found this helpful4
Truly awful service. For no reason whatsoever, between them and the landlord I still don't have my deposit back. I vacated with good feedback on 16th December. I had to give 1 star to leave... Read Full Review
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To be avoided at all costs. ...
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1 Star Review
By : 'wanttoescape'
Services : Letting( Property Management )
Sold price : £100000
Would you recommend ? : No
Postcode : IG7
22 Apr 2015
People found this helpful2
To be avoided at all costs. They hide behind every cock-and-bull excuse in order not to get work done (Electric gates took over 2 months), do not fulfil all the work required under the terms of the lease (roof inspection etc.) and do not tender work to 3 contractors as required by lease. enabling... Read Full Review
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What a completely frustrating ...
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1 Star Review
By : 'Huda'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : No
Postcode : SM4
3 Sept 2014
People found this helpful0
What a completely frustrating two years at this property. This Stephen Christopher promised to sort out the council tax and utility bills and to be fair he did do the council tax. The utility bills were supposedly transferred but with no information as to who the new service provider was or when we ... Read Full Review
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Back in 2006, I was on a ...
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1 Star Review
By : 'Sunny'
Services : Letting( As a Tenant )
Rent PCM : £300
Would you recommend ? : No
Postcode : CR0
20 Jul 2014
People found this helpful0
Back in 2006, I was on a joint tenancy with two others, under an AST with fixed term for one year. On the eighth month, I put in a notice to leave the contract due to problems with my flatmates. There was this option to surrender the contract with every party's agreement, but Countrywide Croydon ... Read Full Review
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This agency is abysmal. My ...
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1 Star Review
By : 'Laura'
Services : Letting( As a Tenant )
Would you recommend ? : No
1 Dec 2011
People found this helpful6
This agency is abysmal. My friend and I rent a property through one of their agents, King and Chasemore, based in Crawley, West Sussex. They are unwilling to help, never return our phone calls and generally treat us with disdain whenever we do contact them, whether the matter is regarding an issue ... Read Full Review
What agent could do to change your mind?
Courtesy, kindness, understanding and respect when dealing with us would have made every situation better. Unfortunately, the damage has been done now, and nothing that the agency can or will do can sway our opinion.
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In over 40 years of business ...
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1 Star Review
By : 'talktothewall'
Services : Letting( As a Owner )
Would you recommend ? : No
9 Feb 2010
People found this helpful3
In over 40 years of business these are the most incompetent, unprofessional, inefficient bunch I have ever had the misfortune to deal with. Avoid at all costs!... Read Full Review
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