The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1/5, 10 Reviews
0% Recommended
0% letting valuation accuracy
0% letting fee satisfaction

Louise
By : 'mr'
Services : Letting(I am a Tenant)
Rent PCM : £995
Would you recommend ? : No
Postcode : PR8
We requested a viewing on right move which was up for let with entwistle green and lpl 3days later entwistle green contacted me and arranged a viewing the first words out off the ladys mouth was your the gentleman who was bankrupt arent you then appologised and said she had got me mixed up we then went to view the house and was very pleased with the property but this is were every thing went nasty within a hour of viewing I was sent a txt offering €100 off the €600 fees then 20 mins later another �100 off in the meen time lpl had contacted us about a viewing and said there fees were a flat �150 so we decided to go with them which I thought was my choice I then contacted louise and told her I was going with lpl I was then given a load off abuse about wasting time about a hr later they rang back and offered the property for �50 less a month I said I was interested the nxt day I was walking past the estate agent and they had put the property up for 900 I informed lpl who rang the landlord who wasnt pleased and they had to take it down as we had already put a application in todaythe 13th april my wife was rang by thebranch manager louise jackson who again was abusive down the phone shouting and my wife asked to spk to the manager she slammed the phone down I then went in my self to speak to louise and ask for a appology she just laughed andsaid we had payed 995 for a property that was only worth 900 and to get out off her branch im disgusted with the behaviour off a supposed manager im going to take all the way now is this a reflection on entwistle greens policies
No set fee was changed hourly
No set fee was changed hourly
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £600 | £995 |
Entwistle Green
343 Lord Street, Southport, Merseyside
PR8 1NH
01704 863577 - 01704 863576
By : 'Craig'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : PR4
I have had the misfortune to have been dealing with Alexander Martin at Entwistle Green. It seems once they have your money they don't care and they are certainly in no rush to return any monies owed. I have been waiting for the return of my deposit for over two weeks now. Initially, Alexander ... Read Full Review
Higher than all the rest.
By : 'Bella'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : PR9
Its really bad id tell anyone who.s thinkin of rent.n with them rude things iv been askin over an over simple jobs they dont care once they.v got y money.id like some1 frm head office too ans... Read Full Review
Bad
By : 'David'
Services : Letting (As a Tenant)
Rent PCM : £900
Would you recommend ? : No
Postcode : L38
This estate agent has the highest finding fees (reference checks, credit checks, etc. etc. etc.) but promised exceptional service. I rented a property for 18 months. Some things like the landing light were never fixed. The shower took over 2 months to fix. It took them 4 MONTHS to send me the exit... Read Full Review
The highest I found when looking to rent a property. but they promised exceptional service. The rent charged was also higher than average. But my partner really liked the kitchen, so we rented from entwistle.
By : 'Pam'
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : PR8
I had my house up for sale with Entwistle Green in Southport . They turned out to be the most expensive of all Estate Agents in Southport and also the worst for service which was absolutely deplorable. I rang them consistently only to be told nearly every time there was no one available and when I ... Read Full Review
The most expensive in this area.
By : 'MissMoneyPenny'
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : PR8
Never use this agent! We advertised our property for sale and after 2 years, we opted to cancel our contract in writing December 2014. The following year we sold our house at Auction March 2015 with a different agent everything appeared to go smoothly. We were contacted by Countrywide estates by... Read Full Review
Bad £7000 2 years later
Bad £7000 2 years later

By : 'mr'
Services : Letting (As a Tenant)
Rent PCM : £995
Would you recommend ? : No
Postcode : PR8
We requested a viewing on right move which was up for let with entwistle green and lpl 3days later entwistle green contacted me and arranged a viewing the first words out off the ladys mouth was your the gentleman who was bankrupt arent you then appologised and said she had got me mixed up we then... Read Full Review
No set fee was changed hourly
No set fee was changed hourly

By : 'knapmann'
Services : Letting (As a Tenant)
Rent PCM : £600
Would you recommend ? : No
Postcode : PR9
It has been 5 weeks since my contract ended and I left the property. Due to many stalling tactics and none responses to emails and requests to Louise Jackson, I have still yet to receive my £500 deposit back. This is not due to any disagreement over the condition of the property. The deposit value ... Read Full Review
Dont ignore correspondence. Do things when you say you will, like refund deposits.
Expensive, especially considering level of basic service.

By : 'Stay'
Services : Letting (As a Tenant)
Rent PCM : £750
Would you recommend ? : No
Postcode : PR8
I was made assurances by Entwistle green about their sterling services. Once I paid hem the £470.00 fee they changed their tune and refused to return any of my and husband calls. The property I rented was unsafe and when I complained nobody cared. I eventually received a call from a manager Louise ... Read Full Review
Employ staff who don\'t lie, don\'t drink on the job and do what they get paid for instead of pretending to be 1980s business women.
Disgraceful. Other agents charge quarter of this and better service too. I got into debt to be lied to and nearly split up with my husband over the stress of it all.
By : 'Cookie'
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £750
Would you recommend ? : No
Postcode : PR8
I viewed a property on Rightmove that was described as having a gas hob, a garage, finished to a high standard and when viewed, had none of these. I have since found out from the neighbour, the previous tenants experienced similar issues and moved out. When I phoned the office, I could hear two... Read Full Review

By : 'Rippedoffbyentwistlegreen'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : PR8
Our property was under development when viewed and we were assured that it was to be completed to a high standard. Upon moving in to the property, there was missing glass from the porch door, carrier bags filling holes in the front door. Holes in the glass, missing door handles, no Tv aerial, very... Read Full Review
They need to charge less. They need to ensure that when they say they are going to do something, they do it, or let you know they are trying! They need to learn how to be punctual and customer focused.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.