They sent out an incompetent handy man to fix a broken boiler he spent -hour reading manual to proclaim we have no gas. Idiot the gas job was on next to him. So he says we need a bacon engineer who can come 7 days later and we’re meant to go one week with no heating or hot water. Luckily... Read Full Review

Absolute waste of time dealing with this estate agents. the most unhelpful staff. I bet there only interested in the commission off a sale of a property and not dealing with rental... Read Full Review

I was absolutely disgusted in the way my property was managed by Redstones. My house was given to them to manage in pristine condition and is a new build house, different tenants had left it in an appalling state. I was extremely disappointed, to say the least. Maybe at the end of the tenancy... Read Full Review

I wish there was a '0' option for star Extremely unprofessional, extremely rude and no customer service. I viewed a property. Told me to fill application forms. Soon as they received all payments from me they didn't want to know me. I made phone calls after phone calls, sent emails no reply.... Read Full Review

Unprofessional staff! Rude! Quick to take your rented property money but not quick to hand over the keys! Save your time and energy and don't bother with these scam... Read Full Review

I viewed two rental properties on Friday. There were no instructions on how to get in to the gated development. When I eventually did I was ordered to move my car by the rather surly agent I was meeting. One property was tired and dated with signs of water damage in the bathroom, burnt and... Read Full Review

I've used Redstone's for nearly 2 years now and have never had any major issues. Whenever anything happens in the house (boiler last year) they are quick to deal with. The girls on the phones are really approachable and always contact my landlord if I have issues. I was suprised at the amount of ... Read Full Review

Redstones are a complete joke! Since moving into our property my partner and I have had water problems. We contacted red stones and spoke to Rajj, she said she'd call back within a week. When we heard nothing I called again only to be folded they had never heard off us last week. So I again... Read Full Review

The people who dealt with our house were unprofessional and had a lack of communication between each other. They are the worst i have used and provide poor tenants. Poor service stay... Read Full Review

I have lost count of the amount of problems with Redstones. From the start Lindsey from Redstones made an appointment with myself for the key hand over and did not even turn up! Then when I emailed Lindsey regarding leaking tap ect she said that she would deal with it, two months later when I... Read Full Review

Redstones have been a terrible letting agent the property was let with me paying six months rent up front. Within two days I noticed the damp in all wardrobes and some external walls Redstones chose to do nothing. I noticed that the property did not have fire alarms, with a young family I knew they ... Read Full Review

Poor service - not returning calls - not helping with the purchase - I had to keep chasing - sale fell through on property because redstones failed to inform me the property has a dangerous building with no building planning approval or building regulations permissions. Not very quick at... Read Full Review

Terrible agent with bad service, poor organization and terrible personal skills. Took over a month from paying the deposit to moving into the house as the paper work was not ready on their end. When we finally arranged a moving in date it was delayed by the agent twice as he dint have the... Read Full Review