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Preston, PR1
2.3/5, 6 Reviews
33% Recommended
40% sales valuation accuracy
33% letting valuation accuracy
100% sales fee satisfaction
50% letting fee satisfaction
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"This branch is extremely..."
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1 Star Review
Amy
By : 'M_A'
Services :
Rent PCM : £700
Would you recommend ? : No
Postcode : PR1
28 Jul 2014
People found this helpful2
This branch is extremely incompetent and I have never experienced such negligence and disregard towards the customer, with extremely poor customer service. As a student I believe we have been treated extremely unfairly having filled out an application for a new flat in a new development the city center we then paid the £125 application fee being told that this meant the property was then reserved for us. After a month we receive a call explaining that we had been double booked and because we were the last people to apparently book the flat we do not get it. Having left us basically homeless, Bridgfords did not show any inclination to help us find a new property to live in. We then tried to get our £125 application fees back, which we were promised if a problem should occur, my friends and I have been calling for well over a month and we are constantly being lied to. The manager says she has posted the cheques out, however none of us have received anything. When we go into store we are told we cannot have our money back directly and it must be posted, however they are not posting this money out. The manager and other employees NEVER call back when you request and are in general extremely unhelpful. In summary this is not an estate agents I would ever recommend using, we have been treated unfairly, left in an awful situation, we have lost our money, communication is below poor, the staff are extremely incompetent and unhelpful.
What agent could do to change your mind?
Having been incompetently double booked the estate agents should have made more effort to find us new accommodation, they should post our money out when requested instead of lying.
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 40% | 100% | £0 | £0 |
| Lettings | 33% | 50% | £450 | £700 |
Address
Bridgfords
1 Winckley Street, Preston, Lancashire
PR1 2AA
01772 830501
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Bridgfords Branches (View All 89)
Landlord ...
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5 Star Review
By : 'M.'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : PR1
8 Nov 2018
People found this helpful1
We have dealt with Gabrielle Watson at Bridgfords, Preston for over six months and have found her to be highly efficient, courteous and... Read Full Review
Comments on Agent Fees
Nobody likes paying fees but they are in line with other Agents.
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The worst agents I have ever ...
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1 Star Review
By : 'Customer'
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : No
Postcode : PR2
19 Jan 2018
People found this helpful2
The worst agents I have ever come into contact with in my years of renting properties. Unhelpful, RUDE and impossible to get answers from for simple questions if you have issues. Wouldn't STRONGLY suggest avoiding if you want a smooth sailing time. They made my experience a lot more stressful ... Read Full Review
Comments on Agent Fees
Shockingly bad
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Landlords review: Firstly, if ...
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5 Star Review
By : 'Jim'
Services : Letting( As a Owner )
Rent PCM : £525
Would you recommend ? : Yes
Postcode : PR25
25 Oct 2017
People found this helpful0
Landlords review: Firstly, if you are having problems with the maintenance of a property, it is not Bridgfords fault. They will pass the complaint on to the Landlord - who will either complete repairs or ignore it. You need to stop paying the rent until it is sorted out - but don't blame... Read Full Review
Comments on Agent Fees
Expensive but they out perform any other letting agent.
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Do not use Bridgefords ! I ...
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1 Star Review
By : 'Landlord'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : PR7
28 Jul 2016
People found this helpful3
Do not use Bridgefords ! I have used Bridgefords since I bought this property and had no issues until a couple of years ago when a team member called Gemma left. Since then the service has completely disintegrated into a farce. To name but a few problems. Despite a full service my property and ... Read Full Review
What agent could do to change your mind?
I did not get the service I paid for
Comments on Agent Fees
I did not get the service I paid for
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This branch is extremely ...
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1 Star Review
By : 'M_A'
Services : Sales( As a Buyer )
Rent PCM : £700
Would you recommend ? : No
Postcode : PR1
28 Jul 2014
People found this helpful2
This branch is extremely incompetent and I have never experienced such negligence and disregard towards the customer, with extremely poor customer service. As a student I believe we have been treated extremely unfairly having filled out an application for a new flat in a new development the city... Read Full Review
What agent could do to change your mind?
Having been incompetently double booked the estate agents should have made more effort to find us new accommodation, they should post our money out when requested instead of lying.
Comments (0)Was this helpful?:
This branch is incompetent on ...
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1 Star Review
By : 'offtoreedsrains'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : PR5
26 Jun 2013
People found this helpful8
This branch is incompetent on a scale I have never encountered before. The manager NEVER and I mean NEVER rings back . They consistently promise to do things to sort out problems but then just ignore you . I pay £60 a month to this organisation and I have no idea why. My latest tenent is now in... Read Full Review
What agent could do to change your mind?
Ring back once................just once , thats all ive ever asked. do something and ring back to tell me what youve done
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