The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

2/5, 18 Reviews
27% Recommended
100% sales valuation accuracy
43% letting valuation accuracy
64% sales fee satisfaction
64% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 64% | £150,000 | £385,000 |
| Lettings | 43% | 64% | £510 | £1,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 3 | 3 | 1 | 1 | 1 | 0 | 8 |
Morris Marshall & Poole
10 Broad Street, Newtown, Powys
SY16 2LZ
01686 626160
By : 'Riped'
Branch : Newton, 10 Broad Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : ST16
They were great till I had to leave the the property they tried to take advantage of disabled person Angus took a dump in my toilet and tried to charge me for ... Read Full Review
By : 'R'
Branch : Aberystwyth, 23 Terrace Road
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £1000
Would you recommend ? : No
Postcode : SY23
Rude and unprofessional - One agent Answered questions by shrugging shoulders and pulling faces- Extremely unprofessional when we came to view the house. Very poor customer service. We were treated like a nuisance for turning up to view the property because the landlord had decided to sell. No ... Read Full Review
By : 'Hugh'
Branch : Newton, 10 Broad Street
Services : Sales (As a Vendor)
Sold price : £150000
Would you recommend ? : Yes
Postcode : SY16
Placed for sale in August 2020 with the Newtown office after realising the agent I was with was not performing. MMP were outstanding in every respect they obtained 12 viewings in 13 days (Inclusive of weekends) whereas the other agent managed 3 in 5 weeks. Their communication was brilliant and ... Read Full Review
By : 'Tim'
Branch : Monmouth, 28 Broad Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : SY21
Avoid at all cost!! Worse experience with estate agent we have ever had as a cash buyer. How on earth this estate agent gets away with it I never Know! On putting in a offer on a property known as the Old School house at Llangynyw we were told by the office to show proof of funds. So on viewing ... Read Full Review

By : 'Iwan'
Branch : Newton, 10 Broad Street
Services : Sales (As a Vendor)
Sold price : £385000
Would you recommend ? : Yes
Postcode : SY16
Friendly, helpful service from a long established Mid Wales firm. Quick sale achieved without difficulty. Would recommend without hesitation. Thank ... Read Full Review

By : 'Fatma'
Branch : Newton, 10 Broad Street
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £510
Would you recommend ? : No
Postcode : SY16
Simply they promised me the property with avoice mail confirmation then later they change their mind cause my current landlord back in time turned up after 3weeks of ignoring the ref request and said that I am a noisy neighbour.JUST AFTER I handed the notice to her. . That was will planned ... Read Full Review
By : 'Miss'
Branch : Newtown ,10 Broad Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SY15
The service I have received when buying my property was fantastic. Friendly and informative staff at MMP Welshpool particularly Bryan ... Read Full Review
By : 'C&S'
Branch : Oswestry, 16 Leg Street
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : SY11
Having had our rental property with this company for 10 years without any major issues we felt they were looking after our interests, something we relied on as we reside overseas. However, in January of this year our tenant left, having given the appropriate notice, I was , fortunately in the UK at ... Read Full Review
Rip off for what they did!


By : 'Anne'
Branch : Machynlleth, 18 Heol Maengwyn
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : SA69
Very nice until I had paid the £40 for referencing, then treated very badly, including being shouted at. My current Landlady says she has supplied a reference, which this company are denying and that because of this, my application for a particular property to rent, has been rejected. I have also ... Read Full Review
£40
By : 'Michelle'
Branch : Newton, 10 Broad Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SY16
Disgusting service from this estate agent. Was due my deposit back as stated in the contract 10 days after handing the keys back. Have called various times and 12 days later still no deposit each after being told it would be paid back. Staff member Andrew has no people skills at all and just fobs ... Read Full Review
By : 'Stoned'
Branch : Machynlleth, 18 Heol Maengwyn
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : SY20
To start this review I should like to point out that Jill has always been very helpful and professional. An item went missing from our cottage. As the agents were the only ones to have keys I felt they were responsible. Eventually and only after a letter from our solicitor they agreed to pay for ... Read Full Review
By : Paul Evans
8 Feb 2018Dissapointed to read the above report on your website. The dehumidifier went missing following a visit to the property by the elderly purchasers who turned up one Saturday without an appointment. The ...
By : 'Elaine'
Branch : Newton, 10 Broad Street
Services : Sales (As a Vendor)
Sold price : £139
Would you recommend ? : Yes
Postcode : SY
We have recently sold our property with MMP.The service that we have received from start to finish has been very professional. We have dealt with Mrs Orrells and Mr A Turner mainly and they have both been brilliant in dealing with the ... Read Full Review

By : 'Zoe93'
Branch : Newton, 10 Broad Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : SY16
I recently dealt with MMP and found their customer service absolutely appalling and extremely bias. They lack the ability of making you feel comfortable buying a property, especially as a cash buyer willing to pay the full asking price because they were too demanding and invasive. I will let not be ... Read Full Review

By : 'Nghi'
Branch : Newton, 10 Broad Street
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : SY16
Very unhelpful staff. I will never recommend this company. For buying, selling or rental. They made you feel uneasy, even when you are the ... Read Full Review
They get paid to much for the lack of work.

By : 'One'
Branch : Newton, 10 Broad Street
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £695
Would you recommend ? : No
Postcode : SY16
Do not ever expect your call returned. After paying our fees for reference and credit checks, came back with a nil income because rent4sure who they use can not read an application nor a bank statement. Actually managed to get a call back about this after leaving so many messages we lost count. ... Read Full Review
They would be rather good had we come to any outcome, but as yet, we have still not seen what they are doing for them.
By : Andrew Turner
8 Sept 2016Further to your comments which we do not agree with, if you wish to contact myself I will be pleased to discuss the matter with you in private. Andrew Turner, Morris Marshall & Poole 01686...


By : 'Annoyed'
Branch : Oswestry, 16 Leg Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SY11
We have been messed around like nobodies business. We submitted an application to rent a property, didnt hear anything for a few days so decided to pop into the office to check the status of the application. We were spoken to in a very rude and unprofessional manner and were made to feel like ... Read Full Review

By : 'moringa'
Branch : Newton, 10 Broad Street
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £550
Would you recommend ? : No
Postcode : SY1
After trying to find a property in the Powys area, we contacted MMP as they seemed to have a lot of suitable properties. As a trust we are unable to follow the conventional rules that would apply however we were happy to pay all fees any fees that would have been paid by an applying tenant plus ... Read Full Review
By : MMP
4 May 2015We take customer service very seriously at MMP as do all of our staff. We manage over 600 properties and we believe we provide an excellent service for both landlords and tenants. We're disappointed...
By : 'joe'
Branch : Newton, 10 Broad Street
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £600
Would you recommend ? : No
Postcode : SY16
Closed up shop over half hour before they should have. Leaving the front door at 16.55. Then speaking to me with a very aggressive attitude as though i was in the wrong. Not what i would expect of an employee that should be helping ... Read Full Review
By : Staff
26 Aug 2014Dear Joe We are sorry to here your dissatisfaction with us, please attend our Newtown office and we will be happy to resolve this problem as soon as we can for...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.