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Mather Marshall

3/5, 41 Reviews
50% Recommended

75% letting valuation accuracy

47% letting fee satisfaction

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting75%47.00%£300£1,050
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
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72119302007
Address

Mather Marshall
27 Market PlaceHatfield, Hertfordshire
AL10 0LJ
01707 270777

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 18:00
  2. 09:00 - 18:00
  3. 09:00 - 18:00
  4. 09:00 - 18:00
  5. 09:00 - 18:00
  6. 09:00 - 17:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Mather Marshall Branches (View All 4)
My parents bought a property ...

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5 Star Review
UserName

By : 'Happy'
Branch : Stevenage, 129 High Street
Services : Sales (As a Buyer)
Sold price : £425000
Would you recommend ? : Yes
Postcode : SG2

24 Apr 2024
People found this helpful0

My parents bought a property through Mather Marshall and we were very lucky to be dealing with Danielle. Danielle is an absolute star, nothing is too much trouble, she goes above and beyond for the vendor and purchaser and I cannot rate her highly enough. If you are going to buy or sell in ... Read Full Review

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estate agent ...

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5 Star Review
UserName

UserName

By : 'Nat'
Branch : Stevenage, 129 High Street
Services : Sales (As a Vendor)
Sold price : £375000
Would you recommend ? : Yes
Postcode : SG1

24 Jan 2023
People found this helpful0

Managed our rental property for 5+ years, handled everything to do with the tenant including eviction towards the end. The sales team took over and sold within 3 weeks. Great across the board, ... Read Full Review

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By far the worst letting ...

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1 Star Review
UserName

By : 'Selene'
Branch : Stevenage, 129 High Street
Services : Letting (As a Tenant)
Rent PCM : £8
Would you recommend ? : No
Postcode : SG1

23 Mar 2022
People found this helpful3

Mather Marshall is by far the worst letting agent I have ever come across and I once stayed in a house where landlady came by every time before viewings to was black mold off the walls and bathroom floor nearly caved in. From roughly 15 rental places I have stayed in, Mather Marshall are by far the ... Read Full Review

Comments (1)Was this helpful?:

By : Robert Jones

6 Nov 2023

Marther marshall have blocked my e mails and refused to talk to me.They have made up legislation that doesn't exist. Beware,go elsewhere if you want a professional ...


TERRIBLE EXPERIENCE ...

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1 Star Review

By : 'Reena'
Branch : Stevenage, 129 High Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SG2

13 Mar 2022
People found this helpful2

TERRIBLE EXPERIENCE with ***,director. Spoke to him about missing payments of rent on 10/03/2022. We are living in the property for the last 6 years never missing rent till last year. I am a victim of a scam which he did not believe. My mother passed away in January this year and I am also 7 months ... Read Full Review

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Terrible experience with ...

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1 Star Review
UserName

By : 'Sharon'
Branch : Stevenage, 129 High Street
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : SG2

17 Feb 2022
People found this helpful2

Terrible experience with mather mathews specifically the agent i believe to be sarah and paul one of the directors. First of all Sarah was over 25minutes late to the appointment and then didn't have keys to get into the building. She made no attempt to ring myself or the office to make them ... Read Full Review

Comments (2)Was this helpful?:

By : Paul Mather

22 Feb 2022

Dear Ms Bailiff, We welcome all reviews, good and constructive, to assist us with improving our service. I will not go into details of the conversation, as we both know what was said and the above...


No boiler for 18 days with a ...

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1 Star Review

By : 'Leanne'
Branch : Stevenage, 129 High Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SG2

14 Jan 2022
People found this helpful2

No boiler for 18 days with a one year old. Landlords, estate agents and contractors all blaming each other. Escalated it * and was told my rent would increase and was threatened with ending the tenancy. Nice man! Nothing but trouble with previous maintenance issues. Avoid at all ... Read Full Review

Comments (1)Was this helpful?:

By : Paul Mather

20 Jan 2022

Thank you for your comments. I would like to address the comment regarding a rent increase. I did say to you that having reviewed your account regarding the heating situation, i noted that you are...


Patronising beyond ...

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1 Star Review

By : 'El'
Branch : Stevenage, 129 High Street
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : SG4

26 Aug 2021
People found this helpful2

Patronising beyond belief… Rang up asking to view a property and was denied one by a patronising woman on the other end of the phone who suggested “looking on Rightmove to find cheaper properties yeah?”. Obviously wouldn't have enquired about a viewing if I knew we couldn't afford it and ... Read Full Review

Comments (1)Was this helpful?:

By : Paul Mather

6 Oct 2021

I am sorry to hear you were unhappy the way you have been dealt with. Every property we rent out we insure the rent for our clients, and the insurance company have very specific criteria on income....


Really let me down as a ...

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1 Star Review

By : 'Sad'
Branch : Stevenage, 129 High Street
Services : Letting (As a Tenant)
Rent PCM : £1050
Would you recommend ? : No
Postcode : SG5

19 Mar 2021
People found this helpful1

As a tenant of over a year during covid lockdown. I paid £1050 a month as a single occupant whilst on furlough. Since handing my notice in to leave the property I have had nothing but a bad experience! I had no property check since the day I moved in and now this agency is defending the ... Read Full Review

Comments (1)Was this helpful?:

By : Paul Mather

6 Oct 2021

I am sorry to hear of your issues regarding what can only be described as a very difficulty period we have all gone through. Property inspections were halted during COVID to avoid spreading this...


They know it ...

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5 Star Review
UserName

UserName

By : 'Dennis'
Branch : Stevenage, 129 High Street
Services : Letting (As a Owner)
Rent PCM : £30
Would you recommend ? : Yes
Postcode : SG1

27 Jan 2021
People found this helpful0

I viewed a handful of properties with Danielle who was able to give me all the info I needed for buying as investment. Was looking in a different area but she gave me advice on the areas and amount of rent I would get, very knowledgeable!! Liam was great throughout the sale and kept me updated and ... Read Full Review

Comments (1)Was this helpful?:

By : Danielle

18 Mar 2021

Thank you so much for your comments and we are glad that we were able to help in both Buying and...


absolutely disgusted by the ...

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1 Star Review
UserName

UserName

By : 'daniel'
Branch : Stevenage, 129 High Street
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : SG1

14 Jan 2021
People found this helpful1

absolutely disgusted by the lack of honesty. They did not turn up to the apointment then they lied to me saying someone else booked the property Absolutely terrifying by the level of MAFIA in the UK property market and not only. When no REGULATED for a honest citizien is like living in a massive ... Read Full Review

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Terrible Letting ...

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1 Star Review

By : 'JS'
Branch : Hatfield, 27 Market Place
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : AL10

19 Jun 2019
People found this helpful1

Was looking for a long time for a property to rent and viewed many. Made offers on properties, which always came back as 'landlord says no', only to find that a week later, the rent is reduced to what I offered!! This happened on 3 different properties and it does make me wonder ... Read Full Review


Comments on Agent Fees

Horrendous fees, unjustifiable.

Comments (2)Was this helpful?:

By : Paul Mather

19 Jun 2019

This is a very interesting review. We are unable to charge fees so I can only imagine JS has the incorrect agent . Please contact me on 01707 270777 so that we are able to discuss your...


Bordering on criminal ...

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1 Star Review

By : 'Disgruntled'
Branch : Stevenage, 129 High Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SG1

18 Feb 2019
People found this helpful6

Unprofessional, rude, illegal, deceptive, and incompetent. If you are considering renting PLEASE PLEASE save yourselves the hassle, grief, humiliation, frustration, and criminal living conditions. Even with council intervention they persist in their unacceptable business practices. PLEASE consider ... Read Full Review


Comments on Agent Fees

No issue with fees

Comments (1)Was this helpful?:

By : Ashley

1 Jul 2019

I agree, don't bother starting property stuff with this...


I have paid these people for ...

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1 Star Review
UserName

By : 'Floor'
Branch : Stevenage, 129 High Street
Services : Letting (As a Owner)
Rent PCM : £575
Would you recommend ? : No
Postcode : SG1

15 Nov 2018
People found this helpful2

I am a landlord. I found these people difficult to deal with. They have acted in a threatening manner and have been unable or unwilling to deal with my queries/answer e-mails and phone calls. I paid for their top service and received nothing but problems. I am relived that my contract is now over. ... Read Full Review


Comments on Agent Fees

I paid for their top service and received very poor service.

Comments (0)Was this helpful?:
WORST AGENTS ...

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1 Star Review

By : 'WORST'
Branch : Stevenage, 129 High Street
Services : Letting (As a Tenant)
Rent PCM : £945
Would you recommend ? : No
Postcode : SG2

6 Aug 2018
People found this helpful2

Firstly, we have been sent an inventory report addressed to a Mr Gary and Mrs Cherly Marsh. We do not know who these people are but can only assume that these were the people who were the previous tenants. Clearly the information was not accurate, therefore a failure to gather and check information ... Read Full Review


Comments on Agent Fees

BAD - overcharge and don't know what their doing

Comments (0)Was this helpful?:
Appalling, Dreadful, ...

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1 Star Review

By : 'Naina'
Branch : Stevenage, 129 High Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SG2

26 Feb 2018
People found this helpful4

Appalling, Dreadful, Disappointment, Rude, Not helpful, Infuriating, Unprofessional and Frustrating I would like to take the opportunity to review Mather Marshall in Stevenage, as I am very disappointed with the service we received. We would like to warn people like us that they are not ... Read Full Review


Comments on Agent Fees

Over priced

Comments (0)Was this helpful?:
I have received highly ...

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5 Star Review
UserName

By : 'Xavier'
Branch : Hatfield, 27 Market Place
Services : Sales (As a Buyer)
Sold price : £215000
Would you recommend ? : Yes
Postcode : AL10

27 Nov 2017
People found this helpful0

I have received highly professional service from Mather Marshal Hatfield team. They respond in very quick and efficient manner to any queries. All staff members are friendly and always get back to me whenever i left any ... Read Full Review


Comments on Agent Fees

good

Comments (0)Was this helpful?:
I have just had a terrible ...

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1 Star Review
UserName

By : 'Nick'
Branch : Stevenage, 129 High Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : SG1

20 Jul 2016
People found this helpful7

I have just had a terrible experience with Mather Marshall over the phone. Interested in a property advised on right move, I emailed them asking to arrange a viewing. Someone called Jack called me and when i told him that I was at work in a meeting and if he could email me to arrange a time he said ... Read Full Review

Comments (0)Was this helpful?:
This is a warning to all ...

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1 Star Review
UserName

By : 'Frustrated'
Branch : Hatfield, 27 Market Place
Services : Letting (As a Tenant)
Rent PCM : £416
Would you recommend ? : No
Postcode : AL10

14 Oct 2015
People found this helpful5

This is a warning to all prospective tenants who are wishing to rent a property with Mather Marshall. It is probably one of the worst experiences I have had when dealing with a letting agent. They are the most rude and unprofessional staff I have ever dealt with. They left us conned out of money ... Read Full Review

Comments (0)Was this helpful?:
I have never dealt with more ...

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1 Star Review
UserName

By : 'Jim'
Branch : Hatfield, 27 Market Place
Services : Letting (As a Tenant)
Rent PCM : £405
Would you recommend ? : No
Postcode : AL10

20 Sept 2015
People found this helpful3

I have never dealt with more unhelpful and unprofessional people then these so called agents. My daughter is a student at Herts University. She & 4 others recently rented a student property through MM. I went with my daughter yesterday and the other 4 tenants (with parents) to sign up and take ... Read Full Review

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We found that right from the ...

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2 Star Review
UserName

UserName

By : 'John'
Branch : Stevenage, 129 High Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : SG1

28 Aug 2015
People found this helpful5

We found that right from the beginning they did not have a very good telephone manner. They were very blunt and rude and hated us asking questions. They always slammed the phone down on us abruptly and for viewings they turned up late and never apologised. When we complained about this she ((Sam) ... Read Full Review

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1 - 20 of 41 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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