The UK's Largest Customer Review Website for the Property Industry

Frank Harris & Co Logo

Frank Harris & Co

3.8/5, 11 Reviews
75% Recommended

0% sales valuation accuracy

56% sales fee satisfaction

Contact Us
Established in 1978, Frank Harris & Co. has over 40 years of success selling and letting properties in central London. As your local independent property experts, we provide unrivalled coverage and market expertise. Our network of offices have highly experienced teams who work together to provide an efficient
and friendly service. At Frank Harris & Co. we don't follow industry standards, we like to set them.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sale0.00%56.00%£900,000£900,000
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
2024000003
Address

Frank Harris & Co
123 Stamford StreetLondon, Greater London
SE1 9NN
020 7620 3400

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 08:30 - 19:00
  2. 08:30 - 19:00
  3. 08:30 - 19:00
  4. 08:30 - 19:00
  5. 08:30 - 19:00
  6. 09:00 - 18:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Social Media
Email
Latest Properties

No Property Found

No Property Found
Frank Harris & Co Branches (View All 6)
Tenants ...

Share On :  FacebookTwitter

1 Star Review

By : 'Anon'
Branch : Tower Bridge & Bermondsey office, 205 Tooley Street
Services : 2
Would you recommend ? : No
Postcode : SE16

27 Aug 2025
People found this helpful

Waited until moving out of a 3 year tenancy before raising this review. In my opinion, the epitome of terrible estate agents and a great example of why they have a bad name. Starting out from when I initially started the move in process, I viewed a partially furnished home that was advertised as ... Read Full Review

Comments (0)Was this helpful?:
10 days WITHOUT hot water ...

Share On :  FacebookTwitter

1 Star Review

By : 'Xintong'
Branch : London, 81 Marchmont Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : W1T

21 Nov 2021
People found this helpful0

I was left 10 days WITHOUT hot water from the first day I moved in, and they said it was fixed in a "professional and timely manner"; yes they don't seem to ensure at all that you have hot water on the very first day you check in. Of all the nerve! One more thing to alert, I found ... Read Full Review

Comments (0)Was this helpful?:
Jay Smith is our managing ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Kwek'
Branch : London, 87 Long Lane
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : WC15

2 Jun 2021
People found this helpful0

Jay Smith is our managing agent. Jay is responsible and efficient. Taking good care of the bills and renewal. Great to have Jay Smith in Frank ... Read Full Review

Comments (2)Was this helpful?:

By : Sarah Tranter

13 Jul 2021

Dear Kwek. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the...


Had two bad experience with ...

Share On :  FacebookTwitter

1 Star Review

By : 'Sarah'
Branch : London, 123 Stamford Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : SE11

23 Jun 2020
People found this helpful0

Had two bad experience with Stamford Street Waterloo branch from 2018 to 2020. Apparently hailed as a new company; Emma convinced me to go back with them to redeem themselves but I soon regretted it. Only just found out after I have gave them notice to cancel within 14 day cooling off period ... Read Full Review

Comments (0)Was this helpful?:
I am currently renting one of ...

Share On :  FacebookTwitter

4 Star Review

By : 'Maximilian'
Branch : London, 123 Stamford Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE1

27 Nov 2019
People found this helpful0

I am currently renting one of the properties and I have no complaints. The office is wlways within reach and approachable. Uncomplicated and ... Read Full Review

Comments (0)Was this helpful?:
Totally a satisfying ...

Share On :  FacebookTwitter

5 Star Review

By : 'Wu'
Branch : London, 123 Stamford Street
Services : Letting (As a Tenant)
Rent PCM : £2968
Would you recommend ? : Yes
Postcode : SE1

26 Nov 2019
People found this helpful0

Totally a satisfying experience for us. We were eager to find a place which needs to be suitable for students who study near the Thames and finally we got it. That's enough. What's more, the staff help us to choose a beautiful flat. The room is spacious and Most of the time it is ... Read Full Review

Comments (0)Was this helpful?:
Worst agent @ Bloomsbury - DO ...

Share On :  FacebookTwitter

1 Star Review

By : 'Amelia'
Branch : London, 81 Marchmont Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : WC1H

11 Oct 2019
People found this helpful5

In the past five years, we have made four residential acquisitions. Frank Harris Bloomsbury is by far the worst agency we have dealt with. Its agent, Alison, is rude, patronising, shady and judgmental from start to finish. (1) On viewing a flat with a share of freehold, I enquired why it has a ... Read Full Review

Comments (0)Was this helpful?:
Very Good support from Frank ...

Share On :  FacebookTwitter

5 Star Review

By : 'Henry'
Branch : London, 123 Stamford Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SE1

14 Sept 2019
People found this helpful0

Very Good support from Frank Harris Waterloo office on renting out of flat to new tenants & checkout of old ... Read Full Review

Comments (0)Was this helpful?:
Not very professional, they ...

Share On :  FacebookTwitter

1 Star Review
UserName

By : 'JaneDoe'
Branch : London, 87 Long Lane
Services : Letting (As a Tenant)
Would you recommend ? : No

7 Jun 2019
People found this helpful0

Not very professional, they are not very helpful and don'tseem to care about anything - basically really bad attitude. Most people in the office are the same. Obviously not a dealbreaker but makes the whole experience a lot more negative when you are being really polite and nice and the other ... Read Full Review

Comments (0)Was this helpful?:
We were looking at renting a ...

Share On :  FacebookTwitter

1 Star Review
UserName

UserName

By : 'Ben'
Branch : London, 87 Long Lane
Services : Letting (As a Tenant)
Rent PCM : £450
Would you recommend ? : No
Postcode : EC2Y

27 Apr 2015
People found this helpful4

We were looking at renting a flat in the Barbican, we had several viewing with Frank Harris' property agent Robert Sayers and finally liked one and decided to make an offer. Obviously Frank Harris is working on behalf of the landlords but does not even bother contacting them to let them know ... Read Full Review


Comments on Agent Fees

They charged us with reference fee even though they wouldn't deal with us anymore.

Comments (0)Was this helpful?:
Despite requesting my details ...

Share On :  FacebookTwitter

1 Star Review
UserName

UserName

By : 'A'
Branch : London, 81 Marchmont Street
Services : Sales (Prospective Vendor/Buyer)
Sold price : £900000
Would you recommend ? : No
Postcode : WC1

17 Dec 2014
People found this helpful1

Despite requesting my details were not input into a general system such that I got a lot of junk mail this was done. despite being promised that I would not get contacted on properties that did not match my criteria, this was done. Whilst properties I did have interest in were not replied to, nor ... Read Full Review


What agent could do to change your mind?

do as they promised. speak to me on the properties I am interested in. only speak to me on the properties I am interested in. be polite.

Comments (1)Was this helpful?:

By : Trevor Banbury

28 Feb 2019

I would like to say that this review was over 4 years ago and the person who you dealt with is no longer with Frank Harris. There is a whole new sales team now at Frank Harris on Marchmont St headed...


1 - 11 of 11 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Awards won by Frank Harris & Co

Regional Awards Won by Frank Harris & Co

Individual Branch Awards

Loading...