Fenn Wright

Moved out of house more than a month ago. Chasing return of deposit still. They obviously make money investing our money whilst keeping it for longer than they should. Hide behind 'different departments '. In any other world it's called ... Read Full Review

I have both sold and bought through Fenn Wright in Sudbury. They were responsive and went above and beyond to help me. Neil and Claudia were fantastic with answering questions and finding information that I needed. Their recommendations for solicitors and mortgage advisors were second to none. The ... Read Full Review

Avoid like plague, these crooks are modern days racketeers. Needless to say that while renting with them wasn’t the best experience ever, I requested a few works like a faulty heater and door handles for them to call me back literally months later to say they’re sorry their ... Read Full Review

Let a property from via this agent, was advertised as available immediately, agreed a move in date of 3 weeks forward, only to be contacted by email a week before the move that the landlord was now unable to move because a house he was purchasing was taking longer. Called the agent, advised we had ... Read Full Review

Looked around a property three times (pre COVID) before placing an offer and buying. The agent was never at the property and when we bought, they made us collect the keys from their Sudbury office rather than meeting us there with a smile. Can’t understand how they are still in ... Read Full Review

I have used FW at Stanway for a while now and have been pretty satisfied with the level of service and fees. I was recently contacted by Kayleigh Kent in relation to a washing machine that was past its best - to her credit, Kayleigh had researched a selection of replacements that we could select ... Read Full Review

We had a very good experience with the letting team, especially Roseann Slater and Karl Sorrell. They were very helpful and always made themselves available via email and phone calls. Excellent communication and customer service. We are very ... Read Full Review

I have used Fenn Wright for several years to rent my property and always been very pleased. Recently Melissa Holmes in the lettings department has proved why I use an agent , and has taken away all the hassle of a recent change of Tennants. Highly ... Read Full Review

We would just like to personally thank Matt Steane for his professionalism, fantastic customer service & his total understanding of our expectations! Throughout the whole process of selling our house we were kept up to date with all aspects of the transaction & information we ... Read Full Review

Historically I have not rented from agents (poor experiences in the past) but rented via Fenn Wright 18 months ago. Despite the fact that the landlord managed the property and exit I have found Fenn Wright really helpful. I am now not privately renting but would recommend Fenn Wright to tenants ... Read Full Review

Fenn Wright in short are scammers! Upon renting a property from them we paid 12 months in advance after living abroad for 15 years.Even so they insisted on completing references and a credit check.An inventory was also completed-I mean completed in the loosest terms.Have asked for copies of the ... Read Full Review

Very disappointed in FW, expected much more from an established agent. Poor communication, a complete lack of desire to sell our property and no appetite to resolve issues we raised regarding their performance, more like a denial of any short comings on their part. Based on their charges, poor ... Read Full Review

Terrible company. I phoned with a issue they they told me I have to fix it myself, then a week later I receive a notice to leave the property they are like a pack of wolves and it's like you are backed into a corner! I never got a chance to explain, soooo rude. Terrible do not use!! Unsure on ... Read Full Review

I could not of ask for a better team to help me throw this difficult time evrything was explained clearly and thoroughly thank ... Read Full Review

A breath of fresh air! I would have no hesitation in recommending Fenn Wright especially Karl who was honest and a delight to deal with. A big thank you to whole ... Read Full Review

Alison and Karl were amazing. Professional and attentive. Moving can be stressful but thanks to your help and guidance we got there! Thank ... Read Full Review

This agency is ripping off clients. E-mailed FW 3 and call 3 times for an explanation where are £450 from my desposit. Really unprofessional considering that I had another apartment with them before and i was a thrusty client. They gave me the feeling that they encouraged the land to evacuate ... Read Full Review

Very smooth transaction, was the first time we have sold a house and we definitely appreciate the guidance we received. Our initial meeting with Steven was insightful and incredibly helpful. A buyer was found promptly and Jackie then guided us expertly through the sales ... Read Full Review

Consistently professional throughout a marathon sale with multiple problems all of which were finally overcome thanks to Fenn Wright's diligence, persistence and friendly refusal to give up when many would have done. Regular chasing of all parties, attention to details like turning off stop cocks ... Read Full Review

Terrible service. Fenn Wright have been nothing but incompetent from day 1. Extremely high fees for tenants for a terrible service and they can't answer half your questions when you call. They gave the property to us in a very unclean state. Disgusting extractor fan, old food in the oven, dirty ... Read Full Review