The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3.7/5, 66 Reviews
70% Recommended
100% sales valuation accuracy
75% sales fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 100.00% | 75.00% | £142,000 | £440,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 6 | 0 | 31 | 20 | 2 | 0 | 1 | 0 | 1 | 5 |
CPS Homes
66 Albany Road, Cardiff, Cardiff County
CF24 3RR
029 2045 4555


By : 'Libby'
Branch : Cathays, 34 Woodville Road
Services : Letting (As a Tenant)
Rent PCM : £800
Would you recommend ? : No
Postcode : CF10
Funmi from CPS was efficient and got the job done although she was quite abrupt to speak to and kept sending important documents to the wrong email despite being repeatedly told the correct email to use (potential GDPR breach). There were some errors in the contract she created (wrong dates and ... Read Full Review

By : 'Sarah'
Branch : Cathays, 34 Woodville Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : CF24
I have always found CPS very efficient and helpful. Charlotte has been particularly helpful with maintenance issues and the renewal of the HMO license for our ... Read Full Review

By : 'Jack'
Branch : Roath, 66 Albany Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CF11
Funmi was great and made the letting process as easy and short as possible. Would be happy to work with her again kind regards Jack and ... Read Full Review

By : 'Gareth'
Branch : Roath, 66 Albany Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CF10
Funmi has been a great help throughout, would definitely use again in future. The process was quick and pain free and was kept informed ... Read Full Review

By : 'Chamika'
Branch : Roath, 66 Albany Road
Services : Letting (As a Tenant)
Rent PCM : £600
Would you recommend ? : Yes
Postcode : CF24
My husband and I will be moving to a new flat and I would like to give some thoughts about the experience we had with CPS home. From the booking for the viewing to signing the contract and doing the payment the consultants directed us through all steps professionally. Special thanks to Funmi and ... Read Full Review
By : 'Eva'
Branch : Roath, 66 Albany Road
Services : Letting (As a Tenant)
Rent PCM : £850
Would you recommend ? : No
Postcode : CF14
If you want to avoid all kinds of deductions from your deposit when you move out, take pictures of everything when you move in and out. They are deducting more than £350 out of a deposit of £850 which is outrageous. The reasons they provide are not properly cleaned (£120 for cleaning), marks on the ... Read Full Review
By : The CPS Homes Team
22 Mar 2022Dear Eva, Thank you for your review. We’re sorry to learn that your experience with CPS Homes hasn’t been a positive one. We make it our mission for tenants to move into clean,...

By : 'Calvin'
Branch : Roath, 66 Albany Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CF10
Nothing like feeling stressed when you have to move. Never mind waiting for the references which can be daunting but with the reliable service we had from CPS. It was easier than I thought. Quick turnaround and very quick replies to any questions. Big thank you to Jenna Thomas for this. I would ... Read Full Review
By : 'Sher'
Branch : Cathays, 34 Woodville Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : CF24
I would like to firstly state that I have been with CPS for last 23 years, my properties have always been rented by CPS well before my expectations, and their management is amazing. I have never had issue with any sorts with tenants and CPS. I could not be any happier. I request all students moving ... Read Full Review
By : 'Student'
Branch : Roath, 66 Albany Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CF24
Awful. Has taken months to exit a tennancy agreement and was charged addtional fee for leaving the tennancy as well as having to pay the rent for an additional three months as they were extremely slow in signing up the new tennant which I found for them in June - I was not released from the ... Read Full Review

By : 'L'
Branch : Roath, 66 Albany Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CF14
I had a very positive experience with CPS Homes. Emma and Ellie were really helpful and friendly, I am happy with the quality service they provided and the response ... Read Full Review
By : 'Charlie'
Branch : Cathays, 34 Woodville Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CF24
The maintenance team are nothing but helpful every time I call regarding an issue. Always dealt with in a good timely manner in a professional ... Read Full Review

By : 'stephen'
Branch : Cathays, 34 Woodville Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : NP10
CPS have been my agent for 14 years and their staff are always proactive and helpful and a pleasure to deal with. They also strive to ensure rental income is a high as possible according to market ... Read Full Review


By : 'Rebecca'
Branch : Roath, 66 Albany Road
Services : Letting (As a Tenant)
Rent PCM : £800
Would you recommend ? : Yes
Postcode : CF64
Could not of had a better experience renting a house through CPS, especially with Angharad. She was there to answer any queries (even after so many emails from myself) and really made the whole experience a lot more comfortable. I also had a great experience with Jordan, who again answered all ... Read Full Review

By : 'Michael'
Branch : Cathays, 34 Woodville Road
Services : Letting (As a Tenant)
Rent PCM : £1625
Would you recommend ? : Yes
Postcode : CF24
Swift and efficient customer service from Ellie Quick. Was kind, polite and very helpful in the process from beginning to ... Read Full Review

By : 'Steven'
Branch : Roath, 66 Albany Road
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : CF24
Great and helpful thought we process which helped me a lot as I've never rented before thank you so ... Read Full Review

By : 'Georgia'
Branch : Roath, 66 Albany Road
Services : Letting (As a Tenant)
Rent PCM : £895
Would you recommend ? : Yes
Postcode : CF10
It was really easy to get the ball rolling with renting my first home. Cath has been really helpful and it has been a very straight-forward process so far. Looking forward to getting everything ... Read Full Review

By : 'K'
Branch : Roath, 66 Albany Road
Services : Letting (As a Tenant)
Rent PCM : £550
Would you recommend ? : Yes
Postcode : CF24
Hannah was very friendly and understanding when helping me and my family sort out the guarantor forms and the tenancy agreement. She answered all my questions and was very accommodating to both mine and my guarantors requests, went above and beyond. Thanks ... Read Full Review
By : 'Ben'
Branch : Cathays, 34 Woodville Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CF24
Our email about fixing a flush on our toilet was answered quickly and the job was done to a great ... Read Full Review

By : 'Remy'
Branch : Cathays, 34 Woodville Road
Services : Letting (As a Tenant)
Rent PCM : £550
Would you recommend ? : No
Postcode : CF24
Excellent work from Patch Horrocks. I emailed at half 8 in the morning about a maintenance issue and by half 9 he assured me a contractor would be attending to help. Very friendly and swift service and always on my side. Really pleased! Thank you ... Read Full Review


By : 'Isabella'
Branch : Cathays, 34 Woodville Road
Services : Letting (As a Tenant)
Rent PCM : £2200
Would you recommend ? : Yes
Postcode : CF24
My housemates and I were looking for a new house to move into and we found one on the CPS Homes website. We were assisted by Jack Murphy and Hannah Potter through the securing and signing process and both of them were very friendly, kind, and quick to reply to any questions or doubts we ... Read Full Review
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Last updated at 7/15/2021, 2:31:07 AM by allAgents