78% sales valuation accuracy
82% sales fee satisfaction
70% lettings valuation accuracy
58% lettings fee satisfaction
Express Estate Agency is a leading property firm that has highly established themselves as leading customer service providers across the UK property market. Working with us, you will receive a very innovative and forward-thinking service. We have great strategies for selling your house fast and for the best ...
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Express Estate Agency is a leading property firm that has highly established themselves as leading customer service providers across the UK property market. Working with us, you will receive a very innovative and forward-thinking service. We have great strategies for selling your house fast and for the best price. If you would like to find out how much is a property worth, contact our estate agents.
Latest Reviews
View all Reviews 842
5th Jun 2023
reviewed by 'Chelsea Hughes'
12th Jan 2023
reviewed by 'Steve'
8th Nov 2022
reviewed by 'Steve Long'
26th Oct 2022
reviewed by 'William'
25th Oct 2022
reviewed by 'Holly'
31st Aug 2022
reviewed by 'Patrick B Ghahramani'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 78% | 82% | £30,000 | £96,000,000 |
| Lettings | 70% | 58% | £400 | £1,150 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 7 | 3 | 0 | 1 | 395 | 40 | 263 | 16 | 20 | 97 |
Areas covered
- M1
- Nationwide
Address
St Georges House, 56 Peter St
Manchester
Lancashire
M2 3NQ
0161 209 3161
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Overall
Aug 09,2018
Aug 09,2018
0
people found
this helpful
this helpful
Natalie is an excellent staff member and made the purchase process easy withe her helpful and happy attitude. She is a lovely person and the process was efficient and professional....
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Comment on agent fees
As buyer this is not applicable.
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Aug 03,2018
Aug 03,2018
0
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Becci is a credit to the company. She kept me informed at every stage and made the process go smoothly and efficiently....
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Comment on agent fees
Average fees
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Aug 01,2018
Aug 01,2018
0
people found
this helpful
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We currently are selling a property via this agent and had accepted an offer from a buyer who should have been screened to ensure financially viable. With two weeks left to complete the buyer has now contacted us directly to state he cannot afford to ...
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Comment on agent fees
Extortionate - they do nothing
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Jul 19,2018
Jul 19,2018
0
people found
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Natalie is an asset to the team, navigated the complex and frustrating , making it simple and bearable! Thank you so much...
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Comment on agent fees
Great simple pricing structure ! Good value for money, if you have the cash for the up front fees the. I would recommend this option
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Jul 17,2018
Jul 17,2018
1
people found
this helpful
this helpful
We had the worst experience with express, prospective buyers not turning up for viewings! Waste of time! Don't use them !...
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Comment on agent fees
Really expensive !
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Jul 13,2018
Jul 13,2018
0
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Very satisfied with the service I received.
Becci Kennerley, thank you so much for all your hard work. You've been amazing!...
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Jul 12,2018
Jul 12,2018
0
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Would just like to say a massive thank you to Casey Fagan at Express Agency, we have just completed the purchase of the property and throughout the whole process Casey has been keeping us up to date on progress in a very professional yet friendly ...
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Comment on agent fees
not applicable
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Jul 05,2018
Jul 05,2018
2
people found
this helpful
this helpful
Almost none of the things promised have been delivered.
no sale board, pitiful description, very poor photos, i could go on but i am sure you get the picture.
Even now over a month after i told them to remove it from their feeble listings ...
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Jul 03,2018
Jul 03,2018
0
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Natalie took over as our contact after someone left. She picked up the thread very quickly and did her very best to get things moving. This was not always easy as the purchaser and his solicitor were not always available or helpful. We got there ...
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Comment on agent fees
I do think the fees are a bit high and it is a large chunk of money, need to be a bit more competitive with some of the others in the market place
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Jul 03,2018
Jul 03,2018
0
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Natalie Berry was the sales progressor dealing with my transaction. She was knowledgeable, professional and very supportive. While the sale itself was complicated, Natalie gave me regular updates and always tried her best to follow things through. I am very grateful for her hard work ...
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Jun 29,2018
Jun 29,2018
0
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Somerville Road, Liverpool , L22
Although I was the purchaser , I had lots of updates and information given to me from
Natalie Berry she was so professional via the telephone and emails.
Without the help of her, we may of nearly of lost buying the property.
...
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Comment on agent fees
I had no fees
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Jun 27,2018
Jun 27,2018
0
people found
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Had my property on the market with local estate agents for over four months with no success. First people that came through the door with Express bought the property. It took a long time to complete the sale but this was due to other factors ...
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Comment on agent fees
Fees as expected.
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Yes
Jun 21,2018
Jun 21,2018
0
people found
this helpful
this helpful
Purchased a house that was marketed by Express Estate Agency. Initially I didn't think it was going to be very easy dealing with a company who weren't local however, I had as much communication with these as I did with my own local agents. Extremely ...
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Comment on agent fees
N/a
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Jun 12,2018
Jun 12,2018
0
people found
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I am very happy to recommend the Express Estate Agency. I found the whole process in selling my house professionally managed. I had the pleasure of meeting John Exell who clarified the process. I was amazed at how quickly he managed to set up the ...
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Comment on agent fees
GOOD Value!
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Yes
Jun 09,2018
Jun 09,2018
0
people found
this helpful
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I was concerned when I found out that the vendor was using an online estate agent, as I thought it would cause difficulties and make it harder to contact them and find out what was going on with the sale, but it couldn't be further ...
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Comment on agent fees
good
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Yes
Jun 08,2018
Jun 08,2018
0
people found
this helpful
this helpful
Had a great experience. Natalie Jenkins was always helpful and quick to reply. Thanks to her we managed to complete within 8 weeks....
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Comment on agent fees
Agents fees we’rent bad at all.
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Jun 04,2018
Jun 04,2018
0
people found
this helpful
this helpful
Friendly and helpful. Always gave good information and kept us posted when any changes. A pleasure to talk to and called back when she said she would....
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Comment on agent fees
Expensive
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Jun 02,2018
Jun 02,2018
0
people found
this helpful
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Natalie has worked hard, communicated regularly and fully and been sympathetic and patient throughout this difficult sale. She is an absolute star. Never discouraged, she's worked really well with our solicitor to progress the sale through various hitches to exchange of contracts. THANK YOU NATALIE!!!...
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Comment on agent fees
Fair
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Jun 02,2018
Jun 02,2018
0
people found
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These guys have lied from the first moment and have been completely incapable of delivering anything like a decent service. They have also been very aggressive with me over the phone, they don't answer questions and basically seem to be set up to take advantage ...
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Comment on agent fees
They are not to be trusted and so I would not do business with them, wish I had listened to the warnings.
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May 29,2018
May 29,2018
0
people found
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I was going to buy a property via Express Agency. Although finally for my personal issues I canceled the offer, Natalie was helping me all the time. She is a very good staff patient and polite. Thanks again....
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May 23,2018
May 23,2018
0
people found
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Used express to sell my flat at 4b castlevale. All representatives of the company where diligent in their approach and helpful wherever they could be. The property had been on the market for nearly a year prior to express getting on board and was sold ...
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Comment on agent fees
Good
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May 21,2018
May 21,2018
0
people found
this helpful
this helpful
Good communication throughout the process, Becci kept me up to speed with what was going on. Very useful as a first time buyer...
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Comment on agent fees
ok
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May 16,2018
May 16,2018
0
people found
this helpful
this helpful
Started slowly with different agents until Becci came along great communication let us know what was happening very happly with the outcome...
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Comment on agent fees
I would say not good or bad they did say they could sell my house in 30 days took a bit longer I would honestly say the fees are a bit high
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May 11,2018
May 11,2018
0
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Katie was great at keeping us up to date with what was going on with our move. She helped us chase solicitors when they were being slow. Very good service. Thank you....
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Comment on agent fees
Not our estate agent - the estate agent of our seller
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May 11,2018
May 11,2018
0
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I cannot commend Katie too highly. She was responsive and helpful at every stage of my purchase and even after it was completed she contacted me to offer her congratulations. The only thing worse than bad news when you're buying or selling a property, is ...
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Comment on agent fees
I was buying so I was not charged fees.
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“Natalie was very helpfull and kept us informed and up to date on procedings she was very professional at all times and I would definitely recommend he...”
Apr 24,2018
Apr 24,2018
1
people found
this helpful
this helpful
Natalie was very professional at all times and kept us up to date how things were proceeding.
And I would be very pleased to have her handle my sale if I ever need anyone again....
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Comment on agent fees
Good
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Apr 24, 2018
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(1)
Thanks Doreen - it was a pleasure dealing with you. ...
Apr 23,2018
Apr 23,2018
0
people found
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this helpful
Natalie Berry handled the whole process very professionally. She made sure to call every week to update me on the progress of the purchase and she was always positive. That gave me peace of mind that I was in safe hands. Highly recommend....
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Apr 16,2018
Apr 16,2018
0
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Natalie gave us friendly service from start to finish. She answered all of our queries same day up until the very last day. She's great and does her company proud....
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Apr 15,2018
Apr 15,2018
0
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I found the agent to very communicative, he confirmed the viewing quickly and helpfully sent a reminder the day before. I found the communication between ourselves and the vendor and the agent to be smooth and stress free....
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Apr 14,2018
Apr 14,2018
2
people found
this helpful
this helpful
WE purchased a house in Aspatria, Cumbria via Express and we were dealt with by Natalie Jenkins on the completions team. I have to say that she was superb she kept us up to date better than the solicitors we were paying a large fee ...
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Apr 24, 2018
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Thanks Graham :) ...
Nicole
Rebecca
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 10:28 AM 10/11/2017 by Natalie
