78% sales valuation accuracy
82% sales fee satisfaction
70% lettings valuation accuracy
58% lettings fee satisfaction
Express Estate Agency is a leading property firm that has highly established themselves as leading customer service providers across the UK property market. Working with us, you will receive a very innovative and forward-thinking service. We have great strategies for selling your house fast and for the best ...
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Express Estate Agency is a leading property firm that has highly established themselves as leading customer service providers across the UK property market. Working with us, you will receive a very innovative and forward-thinking service. We have great strategies for selling your house fast and for the best price. If you would like to find out how much is a property worth, contact our estate agents.
Latest Reviews
View all Reviews 842
5th Jun 2023
reviewed by 'Chelsea Hughes'
12th Jan 2023
reviewed by 'Steve'
8th Nov 2022
reviewed by 'Steve Long'
26th Oct 2022
reviewed by 'William'
25th Oct 2022
reviewed by 'Holly'
31st Aug 2022
reviewed by 'Patrick B Ghahramani'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 78% | 82% | £30,000 | £96,000,000 |
| Lettings | 70% | 58% | £400 | £1,150 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 7 | 3 | 0 | 1 | 395 | 40 | 263 | 16 | 20 | 97 |
Areas covered
- M1
- Nationwide
Address
St Georges House, 56 Peter St
Manchester
Lancashire
M2 3NQ
0161 209 3161
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Overall
May 12,2019
May 12,2019
0
people found
this helpful
this helpful
Had the property on market for 6 months through local agent with no interest or feedback. We were kept fully informed of all progress or updated regularly to keep us up to date. Ed Sharples handled this stage and the conveyancing stage through to completion was ...
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Comment on agent fees
On the high side but they did achieve a sale!
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May 04,2019
May 04,2019
0
people found
this helpful
this helpful
Nicole Bradburn kept me up to date and informed all the way, a lovely amazing lady. Always answered my questions in a friendly professional way...
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Comment on agent fees
Good
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Yes
May 03,2019
May 03,2019
0
people found
this helpful
this helpful
Nicole worked with us through a problematic sale and acted with utmost professionalism through out the journey, culminating in a successful outcome.
Nicole went to great lengths to understand the complexities of the sale in order to achieve the desired outcome....
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Comment on agent fees
Acceptable
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Yes
“Great communication throughout sale of my property. Always at the end of a phone and email....”
May 03,2019
May 03,2019
0
people found
this helpful
this helpful
Express estate agents Katie Lowe was very supportive throughout the sale of my property. She was always on hand to answer any questions or move things along. She always called or emailed back as soon as she could....
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Comment on agent fees
Average
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Apr 28,2019
Apr 28,2019
1
people found
this helpful
this helpful
Natalie was absolutely brilliant without her help I do not believe I would have completed on time. My solicitor was useless and Natalie was persistent in pushing her along....
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Apr 16,2019
Apr 16,2019
0
people found
this helpful
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We were delighted with how Express Agents dealt with the sale of our property.Right from the pre contract visit by the local agent Ben to the professional way he took photographs we realised they were head and shoulders above the local agents.Within hours ...
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Comment on agent fees
Although more expensive the photographs of out property were so superior to the shoddy local agents the extra cost was worth it as we had no end of viewings.The VAT is however the killer.
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Apr 12,2019
Apr 12,2019
1
people found
this helpful
this helpful
I can't believe how unprofessional this company is,they never answer your calls and when you ring the switchboard to leave a message, they say they have emailed the office to ring you as a matter of urgency,and they never return calls after trying ...
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Comment on agent fees
NA
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Yes
Apr 08,2019
Apr 08,2019
0
people found
this helpful
this helpful
My experience with Express Estate agents as been a very good one very professional and easy to deal with Jack Marks was a great help towards the last stages of my sale and completion was smooth and quick. So I would like to say a ...
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Comment on agent fees
Fee are average but they did the work professionally and quickly
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Yes
Apr 04,2019
Apr 04,2019
0
people found
this helpful
this helpful
Rebecca made the move easier by liaising with the solicitors and taking the hassle away from me. She kept me in the loop from start to finish and it was extremely appreciated. Thank you also the agent 'Daniel' who assisted with the viewings and the ...
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Comment on agent fees
Fees as expected. Better service than the local estate agency used previously.
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Mar 31,2019
Mar 31,2019
0
people found
this helpful
this helpful
I have recently purchased a property through Express Estate Agency which completed last week.
The process taken 7 months due to the vendor being uncooperative and made doing the deal VERY difficult. I dealt with Liam Loughlin-Wright who was very professional and persistent not giving up ...
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Yes
Mar 22,2019
Mar 22,2019
0
people found
this helpful
this helpful
incredibly rude and obnoxious behaving in a threatening and aggressive I had my housing market with estate agent over 3 months I have over 12 booking viewingI can't believe they ask people for cash to get the property they want what a waste of time and a ...
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Comment on agent fees
High fees
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Yes
Mar 18,2019
Mar 18,2019
0
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this helpful
this helpful
Jade has helped to sell my house at a very difficult time and must be commended for her tenacity. I am extremely pleased with her attitude. She is the personification of courtesy and all the people skills going alongside it....
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Comment on agent fees
Fair
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Yes
Mar 18,2019
Mar 18,2019
0
people found
this helpful
this helpful
From my initial enquiry, the service has been second to none.
Regular contact and updates.
Sold within 48 hours
Professional all round...
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Comment on agent fees
Higher fees but the proof is in the service provided.
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Mar 14,2019
Mar 14,2019
0
people found
this helpful
this helpful
Natalie was very helpful from start to finish very good at her job kept me up to speed at all times
Kind regards dave...
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Comment on agent fees
Good
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Yes
Mar 12,2019
Mar 12,2019
0
people found
this helpful
this helpful
Haven't had to deal with the company for long as sold my house very quickly but kept me up to date with everything...
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Comment on agent fees
Good
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Yes
Mar 08,2019
Mar 08,2019
0
people found
this helpful
this helpful
Disappointed with the services received. Felt that we had not been listen too and our property has just been dealt with to suit the agent rather than the customer. Explained our situation many times but was ignored. was told my old agent hadn't done us ...
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Comment on agent fees
I personally do feel the fee is high for the service received. I don't think anything has been done different to any other estate agent. Service was very much over sold.
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Yes
Mar 07,2019
Mar 07,2019
0
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Very disappointed, the kept texting and emailing me although they knew I don't text or email. Nowhere on the contract does it say about doing the viewings myself.
Very disappointed...
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Comment on agent fees
Not good
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Yes
“The agency would be so much better if you could contact the people easier. Endless phone calls with messages left and no return call....”
Mar 06,2019
Mar 06,2019
0
people found
this helpful
this helpful
Communication is rubbish. Ended up emailing to try and get answers. Done lots of running around myself. Money for old rope...
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Comment on agent fees
Think the fees are expensive for the work that is done by the agents
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Mar 05,2019
Mar 05,2019
2
people found
this helpful
this helpful
Express Estate Agents lost us 3 sales.
1st. We used their solicitor, after approximately 8 weeks phoned to say they could not find the house on Land Registry.
2nd. Express solicitor failed to send a draft contract.
3rd. The agents took an offer from a cash buyer ...
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Comment on agent fees
1% average
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Yes
Mar 05,2019
Mar 05,2019
0
people found
this helpful
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Daniel was very good at connecting us when we first signed up with express estate agents and had arranged a confirmed a viewing within 24hours!
The hard work continued and he managed to get 5 views in one week with two more potential views for the ...
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Comment on agent fees
Agent fees are quite expensive but for the service offered and time frame in which things are accomplished you don't mind paying a bit more
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Mar 05,2019
Mar 05,2019
0
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Initial staff were slightly lacking in skills but my overall opinion was changed for the better when Jade Hegarty from the sales progression team took over my sale...she expertly took the reigns and accomplished everything professionally, calmly and with humour....I cannot praise her ...
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Comment on agent fees
I did not realise there was a minimum fee for houses sold under a certain threshold, this should be explained by the person who first visits the property...I did however stay once I knew.
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Feb 26,2019
Feb 26,2019
0
people found
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This girl is so friendly absolutely love her! Did everything she could to complete the sale thank you so much xx...
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Comment on agent fees
Good
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Yes
Feb 23,2019
Feb 23,2019
0
people found
this helpful
this helpful
Nicole Bradburn was an absolute pleasure to deal with, friendly and efficient....nothing was too much trouble for her to deal with.Would definately use Express Estate Agency again....
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Comment on agent fees
Acceptable
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Feb 21,2019
Feb 21,2019
0
people found
this helpful
this helpful
Nicole was very helpful throughout the process. She kept me up to date, spoke to the buyer and the Solicitors involved and always contacted me when an important stage in the process was reached.
She was sympathetic when necessary and patient at other times. I ...
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Comment on agent fees
Average
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Feb 22, 2019
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(1)
Thank you Mel, it was a pleasure! ...
Feb 19,2019
Feb 19,2019
1
people found
this helpful
this helpful
Called them many times but they say that someone else needs to call me back. They never did and I've given them many chances. I called on Saturday and said they'll hopefully call back today but if not Monday morning at the latest. Lies.
Called ...
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Comment on agent fees
bad
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Feb 18,2019
Feb 18,2019
0
people found
this helpful
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Nicole always returned my calls. Kept me updated and informed on a weekly basis. Was honest and professional. I'm sure Nicole is a valued member of staff and a credit to the company. Through no fault of ours the process took 8 months to completion. Nicole ...
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Feb 22, 2019
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Thank you Sue, I'm so glad it all came together. ...
Feb 18,2019
Feb 18,2019
0
people found
this helpful
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Very impressed with the dedication of the staff assigned to my sale, they worked hard to get the sale I needed. Natalie my completion agent was especially helpful and kept me in the loop every step of the way! Would definately recommend...
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Comment on agent fees
Fees are too expensive for smaller properties with low sale prices.
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Feb 02,2019
Feb 02,2019
0
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natalie jenkins..pleasant lovely person...was enormous help. nothing was too much bother for her..kept me up to date...she is a credit to the company.....
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Feb 02,2019
Feb 02,2019
0
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this helpful
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After many months I finanaly completed on the sale of this apartment. The delay caused by solicitors and building agents was very painful indeed. However Nicole was excellent, kept in contact all the way through the process. Always returned my calls and made sure that ...
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Comment on agent fees
Initially I thought they were a bit steep but after all the trouble my sale took they earned their fee
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Jan 25,2019
Jan 25,2019
0
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I found Rebecca very easy to deal with, very informative and she helped to progress my purchase quickly. I was kept up to date at all times with the progress....
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Nicole
Rebecca
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 10:28 AM 10/11/2017 by Natalie
