78% sales valuation accuracy
82% sales fee satisfaction
70% lettings valuation accuracy
58% lettings fee satisfaction
Express Estate Agency is a leading property firm that has highly established themselves as leading customer service providers across the UK property market. Working with us, you will receive a very innovative and forward-thinking service. We have great strategies for selling your house fast and for the best ...
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Express Estate Agency is a leading property firm that has highly established themselves as leading customer service providers across the UK property market. Working with us, you will receive a very innovative and forward-thinking service. We have great strategies for selling your house fast and for the best price. If you would like to find out how much is a property worth, contact our estate agents.
Latest Reviews
View all Reviews 842
5th Jun 2023
reviewed by 'Chelsea Hughes'
12th Jan 2023
reviewed by 'Steve'
8th Nov 2022
reviewed by 'Steve Long'
26th Oct 2022
reviewed by 'William'
25th Oct 2022
reviewed by 'Holly'
31st Aug 2022
reviewed by 'Patrick B Ghahramani'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 78% | 82% | £30,000 | £96,000,000 |
| Lettings | 70% | 58% | £400 | £1,150 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 7 | 3 | 0 | 1 | 395 | 40 | 263 | 16 | 20 | 97 |
Areas covered
- M1
- Nationwide
Address
St Georges House, 56 Peter St
Manchester
Lancashire
M2 3NQ
0161 209 3161
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Overall
Dec 18,2015
Dec 18,2015
0
people found
this helpful
this helpful
We recently bought a property via Express Estate Agents, after a number of other properties fell through. The service we received from the whole team, and in particular Harley Spence, was fantastic. She was always easy to contact, and if unavailable she always called us ...
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Dec 05,2015
Dec 05,2015
0
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Victoria smith acted in a very professional and freindly manor throughout the whole sales process and I would have no hesitation in recommending express estate agency and Victoria smith to to anyone looking to buy or sell their property....
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Nov 30,2015
Nov 30,2015
2
people found
this helpful
this helpful
From the start your company seemed to be very professional until I was passed over to a lady that just wanted to knock the price down straight away without giving the property a chance which was quite disappointing, communication from yourselves was really poor as ...
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Nov 20,2015
Nov 20,2015
0
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this helpful
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We received excellent care and service from Louise when we where selling are house with express estate agents.
The level of care we received from Louise helped lower the stress levels of moving house....
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Nov 14,2015
Nov 14,2015
0
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this helpful
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Victoria Smith ensured that sale and after sales process
for our property was concluded as swiftly as possible. She
provided us with regular feedback on how the sales process
was going. Communication from all Express staff that we
dealt with was helpful and allowed us ...
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Nov 13,2015
Nov 13,2015
0
people found
this helpful
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We were very happy with the service from Express and in particular from Victoria Sinclair and Harley Spence who were very helpful and efficient.
Both kept me informed at all times and were happy to answer any queries we had
Thank you very Much...
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Nov 06,2015
Nov 06,2015
1
people found
this helpful
this helpful
My opinion of Express Estate agency was changed when Connie took over the conveyancing of my house. Always professional, always a joy to deal with, my experience improved immensely.
She kept me informed at all times, chased all the aspects that needed chased, kept the ...
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Oct 25,2015
Oct 25,2015
0
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this helpful
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Victoria was brilliant throughout the transaction. Always got back promptly when I requested a call, always cheerful and professional and nothing was too much for her. Would definitely recommend her to others. Thanks lots!!! Catherine and Joe xx...
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Oct 27, 2015
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(1)
Thank you so much for taking the time to write this wonderful review and for identifying Victoria.
It really does mean a such lot to us to receive positive feedback and Victoria and her line manager have both received a copy of your kind comments and were both delighted to read your appreciation of her efforts.
Warm Regards – The Express Estate Agency ...
Oct 23,2015
Oct 23,2015
0
people found
this helpful
this helpful
We recently (last Friday) purchased a property that was marketed by Express. Connie was our assigned case worker from offer through to completion. We found their service fantastic. A special thanks is owed by us to Connie who essentially helped to project manage our purchase ...
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Oct 27, 2015
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Thank you so much for taking the time to write such a great review. We are delighted to hear that Connie has delivered such a memorable service to you. We are not only passionate about delivering success to our customers but also in the best manner possible and it's always lovely to hear from clients we have succeeded for. Thank you for your kind words they mean a great deal to the whole team but to Connie specifically - she was thrilled.
. Warm Regards - The Express Estate Agency ...
Oct 21,2015
Oct 21,2015
0
people found
this helpful
this helpful
Express Estate Agency took over the sale of my parents' house from another agent. Very rapidly a number of potential buyers were found and an offer made and accepted. The process to completion was efficiently managed with frequent updates and clarifications to keep me informed ...
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Oct 28, 2015
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(1)
Thank you so much for taking the time to write such a great review. We are delighted that we have provided you with a memorable service. We are not only passionate about delivering success to our customers but also in the best manner possible and it's always lovely to hear from clients we have succeeded for.
Warm Regards - The Express Estate Agency ...
Oct 06,2015
Oct 06,2015
0
people found
this helpful
this helpful
I was very impressed with the service I received from Express Estate Agents. Victoria kept me up to date every week on the progress of the sale even though our purchasers were a nightmare in delaying things on a regular basis. I never felt that ...
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Oct 01,2015
Oct 01,2015
2
people found
this helpful
this helpful
I was sceptical when approached by Express as their promises of a sale and their relatively higher sale fees did not give me much faith in a company I never heard of before. How wrong was I ! Within two weeks I received a call for ...
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Comment on agent fees
Pricier than others quoted but they concluded a deal I was happy with and fulfilled a sale other estate agents failed to achieve so money well spent.
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Oct 05, 2015
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Dear Sam,
Thank you so much for taking the time to write such a great review. We are delighted that we have provided you with such a memorable service. We do ensure that any team member who is mentioned is rewarded and recognised - so thank you. We are truly passionate about delivering success to our customers and it's always lovely to hear from clients we have succeeded for. So often I hear our people say I was just doing my job" when they receive recognition of their actions, but I know th ...
Sep 30,2015
Sep 30,2015
0
people found
this helpful
this helpful
Lucy Brabin really stood out for me as she was working for the guy i bought from. She was courteous punctual and very professional. At the most stressful time of my life, she was calm and allayed all my fears. When my solicitor and my ...
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Oct 05, 2015
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(1)
Thank you so much for taking the time to write such a great review. We are delighted to hear that we have delivered a great service. We are not only passionate about delivering success to our customers but also in the best manner possible and it's always lovely to hear from clients we have succeeded for.
Thank you for your kind words they mean a great deal to the whole team but to Lucy specifically.
Warm Regards - The Express Estate Agency ...
Sep 24,2015
Sep 24,2015
0
people found
this helpful
this helpful
Ted was very helpfull and i am very satisfied with his customer service skills. I would like thank him for his help...
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Apr 21, 2017
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Aug 07,2015
Aug 07,2015
0
people found
this helpful
this helpful
Used express estate agency to purchase my house. Service was fantastic! Conniewas amazing, great communication skills and extremely efficient. Could not fault would defiantly recommend! An outstanding service!...
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Aug 10, 2015
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(1)
Dear Kate,
Thank you so much for taking the time to write such a great review. We are delighted that we have provided you with such a memorable experience. We are not only passionate about delivering success to our customers but also in the best manner possible and it's always lovely to hear from clients we have succeeded for. It really does mean a lot to our team to receive such positive feedback and you have my assurance that once identified the member of staff together with their line manag ...
Jul 26,2015
Jul 26,2015
0
people found
this helpful
this helpful
Total professionalism and commitment from start to finish. They were in constant communication, and if they said they were going to do something, they always did it. Although being a long distance away, I felt it was a very personal service, and they always had ...
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Comment on agent fees
Slightly higher than others but well worth the extra considering the standard of service, and the rapid result.
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Aug 03, 2015
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(1)
Thank you so much for taking the time to write such a great review. We are delighted to hear that we delivered on the promise. We are not only passionate about delivering success to our customers but also in the best manner possible and it's always lovely to hear from clients we have succeeded for.
Thank you for your kind words they mean a great deal to the whole team but to Will and Louise specifically.
Warm Regards - The Express Estate Agency ...
Jul 17,2015
Jul 17,2015
0
people found
this helpful
this helpful
We had an offer on our house within a week of putting it on the market. Connie, who dealt with our case, was incredibly helpful and worked very hard in keeping everyone updated with how things were moving along. She was always cheerful and positive, ...
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Comment on agent fees
The fees were quite high, but worth it for the incredibly quick sale!
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Jul 20, 2015
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(1)
Thank you so much for taking the time to write this wonderful review and for identifying Connie. It really does mean a such lot to us to receive positive feedback and Connie and her line manager have both received a copy of your kind comments and were both delighted to read your appreciation of Connie's efforts.
Warm Regards – The Express Estate Agency ...
Jul 16,2015
Jul 16,2015
0
people found
this helpful
this helpful
Lucy was fantastic, always great with updates so we knew what was happening and never felt we were left in the dark about the process, would definitely recommend both Lucy and Express and if needed would use them again in the future....thanks for all ...
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Jul 14,2015
Jul 14,2015
0
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Express did a fantastic job at get my inherited property sold. they made what could have been a very distressing time easy. Kept up to date along the whole process. Professional and knew what they were talking about. Would recommend Express and would use them ...
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Jul 15, 2015
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(1)
Thank you so much for taking the time to write such a great review. We are delighted that we have provided you with such a memorable experience. We are not only passionate about delivering success to our customers but also in the best manner possible and it's always lovely to hear from clients we have succeeded for. It really does mean a lot to our team to receive such positive feedback and all the team have been thrilled to read your kind comments.
Warm Regards - The Express Estate Agency ...
Jul 10,2015
Jul 10,2015
0
people found
this helpful
this helpful
Lucy was appointed as the Progressor, once the terms of purchase had been agreed.
She was just BRILLANT. She respond to our queries and concerns in a prompt, professional and business like manner, even when conveying 'bad' news. She never failed to ring us back, ...
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Jul 13, 2015
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Dear Chris,
Thank you so much for taking the time to write such a great review. We are delighted that we have provided you with such an excellent service and we do ensure that any team member who is mentioned is rewarded and recognised - so thank you. We are truly passionate about delivering success to our customers and it's always lovely to hear from clients we have succeeded for. So often I hear our people say I was just doing my job" when they receive recognition of their actions, but I kno ...
Jul 09,2015
Jul 09,2015
0
people found
this helpful
this helpful
I am really grateful to Connie who made our move less painful. It turned out to be quite a long drawn out process but Connie kept us informed and up to date as often as she could. Thank you for all your hard work Connie, ...
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Jul 07,2015
Jul 07,2015
0
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Liam was excellent all through the process which was only three months. He kept in touch often, was always positive, and very pro-active on our behalf....
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Jun 28,2015
Jun 28,2015
0
people found
this helpful
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We have recently purchased a property which was part of a large chain. Despite not being involved in our part of the chain Louise went above and beyond her duties to help us where our own estate agent and solicitors were failing us. We can ...
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Jun 29, 2015
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Dear Greg and Emma,
Thank you so much for taking the time to write such a great review. We are delighted that we have provided you with such a memorable experience. We are not only passionate about delivering success to our customers but also in the best manner possible and it's always lovely to hear from clients we have succeeded for. It really does mean a lot to our team to receive such positive feedback and you have my assurance that once identified the member of staff together with their l ...
Jun 22,2015
Jun 22,2015
0
people found
this helpful
this helpful
Our house is a Victorian Farm house, and you either love or hate that period. Firstly the agents hired a pro photographer, which showed the house off very well. Liam our agent never gave up on us, always kept us up to date ringing with ...
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Jun 16,2015
Jun 16,2015
0
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I am very happy with Express and would recommend them to anyone. They do what they promise. Very very satisfied....
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Comment on agent fees
The fees are a little high but they do what they promise.
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Jun 16, 2015
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Dear Donna,
Thank you so much for taking the time to write such a great review. We are delighted to hear that we delivered on the promise. We are not only passionate about delivering success to our customers but also in the best manner possible and it's always lovely to hear from clients we have succeeded for. Thank you for your recommendations they mean a great deal to us.
Warm Regards - The Express Estate Agency ...
Jun 02,2015
Jun 02,2015
0
people found
this helpful
this helpful
Both Charlotte and Victoria kept us well informed with regular phone calls throughout, answered any questions promptly and efficiently and were polite, courteous and professional throughout
May we also mention Fraser Weeks who dealt with the initial sale of the house, exceptional service fromthem all...
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Comment on agent fees
While I thought the fees were on the high side, it was worth it in the end because we achieved a sale where other agents had failed and Express Estate Agency were more pro active
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Jun 03, 2015
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Dear Karen,
Thank you so much for taking the time to write this wonderful review and for identifying Charlotte, Victoria and Fraser by name. It really does mean a such lot to us to receive positive feedback and all three of them and their line managers have received a copy of your kind comments. They were delighted to read your appreciation of their efforts.
Warm Regards – The Express Estate Agency ...
“absolutely fantastic service couldn't recommend them enough very professional from ......”
May 29,2015
May 29,2015
0
people found
this helpful
this helpful
absolutely fantastic service couldn't recommend them enough very professional from start to finish
a very emotional sale for myself and it was handled with upmost care and consideration from them
I would definitely use them again...
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Comment on agent fees
thought they were a bit dear at irst but the level of service I got was equal to the fees
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Jun 01, 2015
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(1)
Thank you so much for taking the time to write such a great review. We are delighted that we have provided you with such an excellent service. We are not only passionate about delivering success to our customers but also in the best manner possible and it's always lovely to hear from clients we have succeeded for. So often I hear our people say I was just doing my job" when they receive recognition of their actions, but I know that Michelle takes a huge amount of pride in providing outstanding c ...
May 29,2015
May 29,2015
0
people found
this helpful
this helpful
I found the Connie to be polite and curteous at all times. 'She constantly kept me up to date with progress and as it came towards completion acted as go between myself and the buyer very well....
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May 16,2015
May 16,2015
0
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After having had our house on the market for 18 months with limited viewing Liam took over looking after the sale and marketing. During the next 4 months he worked with us to close a sale. He was very honest upfront and the service felt personal, not ...
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Comment on agent fees
Fees were negotiated at end
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May 18, 2015
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Dear Catherine,
Thank you so much for taking the time to write such a great review. We are delighted that we have provided you with such an excellent service and we do ensure that any team member who is mentioned is rewarded and recognised - so thank you. We are truly passionate about delivering success to our customers and it's always lovely to hear from clients we have succeeded for. So often I hear our people say I was just doing my job" when they receive recognition of their actions, but ...
May 13,2015
May 13,2015
0
people found
this helpful
this helpful
I have never heard of Express Estate Agency, prior to selling my house. When I received a letter through the post by them, I did some online research and was so impressed by what I found, I did not hesitate in contacting them to arrange ...
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May 14, 2015
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Dear Chris,
Thank you so much for taking the time to write such a great review. We are delighted that we have provided you with such a memorable experience. We are not only passionate about delivering success to our customers but also in the best manner possible and it's always lovely to hear from clients we have succeeded for. It really does mean a lot to our team to receive such positive feedback and you have my assurance that once identified the member of staff together with their line mana ...
Nicole
Rebecca
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 10:28 AM 10/11/2017 by Natalie
