Countrywide Residential Lettings

Reviewed by Alice on 23rd September 2008

Services: Lettings (as a Landlord)
Property: Residential
Experience: Would you use the agent again?  No

Ineffective, uncommitted, passive staff providing an unsatisfactory service.

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Reviewed by boo on 14th September 2008

Services: Lettings (as a Tennant)
Property: Residential
Experience: Would you use the agent again?  No

Worst ever rental agency I should say... Totally erratic.. Took almost over 3 months to return deposit in rented property at Aldershot. Never visit this agent.

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Reviewed by Taylor Housing. on 25th August 2008

Services: Lettings (as a Landlord)
Property: Residential
Experience: Would you use the agent again?  No

As large self managing portfolio owners we let them manage a satellite property of ours in Nottingham. Worst management I have ever experienced in my career. Totally incompetent and even charged for visits they did not make.

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Reviewed by Nick on 6th August 2008

Services: Lettings (as a Tennant)
Property: Residential
Experience: Would you use the agent again?  No

Rented a flat from them. Took our rent for 6 months in advance, independant inventory assessment at the end of the lease was unfair -blamed and claimed expenses from tenants for defects in the flat that we already told them when we first moved in and stated in the inventory form.
Avoid!!!

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Reviewed by lucy on 30th May 2008

Services: Lettings (as a Tennant)
Property: Residential
Experience: Would you use the agent again?  No

Avoid Avoid Avoid.
Staff are rude, unhelpful and incompetent.
Do not use this agent.
Repairs are not dealt with quickly and they give you no notice what so ever.

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Reviewed by John S on 8th December 2007

Services: Lettings (as a Tennant)
Property: Residential
Experience: Would you use the agent again?  No

We rented a property via Countrywide Residential Lettings, they staff were not very helpful with problems and this was a managed flat!!

Came to leaving and their claimed to have an independant inventory done however very dodgy, also took them 3 weeks to return deposit.

AVOID

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Reviewed by Processhater on 23rd October 2007

Services: Lettings (as a Tennant)
Property: Residential
Experience: Would you use the agent again?  No

Rented a flat through Countrywide Residential Lettings in Oxford. When I arrived the day we checked-in (moved in), to find no cleaning had been done (rubbish in the bin, toilet had not been cleaned and smelt like a public toilet, carpet hadn't been cleaned or vacuumed, food on the plates etc).

I complained and they said 'we'll send out our cleaner again to clear'!

We are about to move out, tenants have the right to have 24hrs notice of potential viewers..... hmmm yeah right, 2 hours before hand they ring to see if they can come over..... bet it ain't gonna be easy to get the deposit back.

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Reviewed by james on 10th September 2007

Services: Lettings (as a Tennant)
Property: Residential
Experience: Would you use the agent again?  No

The Countrywide Residential Lettings are involved in the Dispute Committee and make you real trouble in getting your deposit back.

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