Our agency has been at the forefront of Birmingham’s luxury housing market since 1998 and offers the very best in personal service for house buyers, sellers, tenants and landlords.
Our philosophy is a simple one. We embrace current trends in marketing and portal technologies but also understand that our clients a
re seeking more than just an on-line service. To this end we continue to invest in the training of our personnel and the quality of service provided by our two city offices in the Jewellery Quarter and the Arcadian Centre.
At every opportunity, we strive to demonstrate to our clients that the service provided by our team is given with dedication, integrity and courtesy, and will always make it our priority to ensure that the agency experience our clients are receiving is enjoyable and rewarding.
Our sales and letting success in the city and surrounding suburbs is built on an intimate knowledge of the local housing market, and our experience allows us to use this knowledge to achieve the maximum value of every client’s property asset. We are not just an agent seeking the easy path for our clients to settle on the first offer, we are aiming for the very best offer available to them, and our team takes pride in achieving this goal.
By : 'Megan' Services : Sales( As a Buyer ) Sold price : £130000 Would you recommend ? : Yes Postcode : B16
28 Jun 2020
People found this helpful0
Great service, friendly agents and quick responses. York Laurent were incredibly helpful with myself and my solicitor during my property purchase. Nothing was too much trouble, despite COVID-19 altering their practices. Due to external factors, I was in contact with three agents during the process; ... Read Full Review
Great service, friendly agents and quick responses. York Laurent were incredibly helpful with myself and my solicitor during my property purchase. Nothing was too much trouble, despite COVID-19 altering their practices. Due to external factors, I was in contact with three agents during the process; Elton, Ava & Marcel, and nothing was lost in translation, helping me to seamlessly continue without feeling forgotten. I would recommend York Laurent to anyone looking to move into Birmingham city centre. Thank you again to the team.
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WORST AGENCY IN THE ...
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1 Star Review
By : 'Buse' Services : Letting( As a Tenant ) Rent PCM : £950 Would you recommend ? : No Postcode : B3
3 Oct 2019
People found this helpful0
We used to live one of the most amazing flat in Birmingham. Everything was nice until move-in day. The first day that we moved into house was a nightmare. The washing machine had some issues which takes them repair in two months (ALSO, * recommended me to use "public laundaries" which I ... Read Full Review
Services : Letting( As a Tenant )Date: 2nd Oct 2019
We used to live one of the most amazing flat in Birmingham. Everything was nice until move-in day. The first day that we moved into house was a nightmare. The washing machine had some issues which takes them repair in two months (ALSO, * recommended me to use "public laundaries" which I can find on gas stations, unhygienic). After all, we heater and oven had some issues as well and it takes them to replace it in 4 months!!!!!! In the summertime (Mid-July), our fridge died and it takes them to replace it in 2 months as well. However, the weather was so hot and so sunny. Again, * "recommended" us to buy a new fridge for ourselves which was a ridiculous idea. The maintenance team is the lousiest team and * was a rudest one in the agent. Absolutely wasting time waiting for their team to repair. Also, it takes them too long to check the house at the end of our tenancy agreement (25 DAYS FOR CLEANING??). It was a bad experience with the worst agency in the UK. It was a total nightmare and a waste of money and time.
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Highly NOT ...
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1 Star Review
By : 'Frustrated' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : B5
13 May 2019
People found this helpful0
I was absolutely nightmare deal with this letting agent.
Before I move in, viewing with one guy name Alex Cattanach. He was good in timing for viewing. However, did not do any research on the property prior on viewing. Give wrong information, didn't know gas supplier. And even give false... Read Full Review
Services : Letting( As a Tenant )Date: 12th May 2019
I was absolutely nightmare deal with this letting agent.
Before I move in, viewing with one guy name Alex Cattanach. He was good in timing for viewing. However, did not do any research on the property prior on viewing. Give wrong information, didn't know gas supplier. And even give false promise. I did recorded my video that he said landlord will provide this that, do a cover on the holes. At the end, after move in, promise broken, give reason landlord does not want to do.
During moving in, maintenance team is the lousiest team. Judy Wyatt was working there, very rude and unfriendly in giving tenant a reply. I guess after I had pay the admin/letting fees, they will become rude to tenant. Do not care tenant anymore after we sign the agreement.
Catherine Fallon, one of the maintenance team. She seemed better than Judy. However, their maintenance team who do the maintenance job is absolutely lousy, didn't turn up on time for appointment and even didn't turn up. Absolutely wasting time waiting for their team to repair.
Luke (letting manager) the most rude person in the world. Keep pushing me for allowing them to let potential tenant to view my unit when I inform them that I am going to move out. Keep sending email and force me to reply. Very rude. And make a lot booking ahead at the end, cancel it because less tenant view it than expected. Please be consider to tenant that need to work on weekdays.
Overall, the most worst letting agent in UK. Highly NOT recommended.
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Recently I bought a property ...
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5 Star Review
Paola
Luke
By : 'Amol' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : B1
8 Jan 2018
People found this helpful0
Recently I bought a property in Birmingham through York Laurent. Paola Zanetti and Luke Jones from York Laurent coordinated this buying. Paola as well as Luke, both provided excellent support. Paola has been proactive in coordinating and chasing up with all relevant parties. She kept me well... Read Full Review
Recently I bought a property in Birmingham through York Laurent. Paola Zanetti and Luke Jones from York Laurent coordinated this buying. Paola as well as Luke, both provided excellent support. Paola has been proactive in coordinating and chasing up with all relevant parties. She kept me well informed on the progress and made sure that every email & call is properly answered and every query is resolved. Paola's support definitely helped to ease and speed up the buying process. I will highly recommend York Laurent to property buyers.
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Myself and my flat mate had ...
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1 Star Review
Judy
By : 'Sx' Services : Letting( As a Prospective Landlord/Tenant ) Rent PCM : £1100 Would you recommend ? : Yes Postcode : B1
2 Dec 2017
People found this helpful1
Myself and my flat mate had the most dreadful experience with this estate agent. They're very pleasant untill they receive their fee whereby they become hard to reach and snappy. Judy is not a professional and i have a number of email's whereby she is very rude and unhelpful. I ended up... Read Full Review
Comments on Agent Fees
Extortion. I would be happy to pay if they did their actual job.
Services : Letting( As a Prospective Landlord/Tenant )Date: 2nd Dec 2017
Myself and my flat mate had the most dreadful experience with this estate agent. They're very pleasant untill they receive their fee whereby they become hard to reach and snappy. Judy is not a professional and i have a number of email's whereby she is very rude and unhelpful. I ended up loosing over £400 in referencing fee's due to her incompetence and the company was in no way sympathetic. I just think it's funny that said property is still on the market 3 months later (karma?).
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We are disappointed by the tone of the review that has been written . We would like to address the points raised by stating that fees paid by prospective tenants are clearly stated on the Lettings...
Terrible service, basically ...
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1 Star Review
Michael
Marc
By : 'Angry' Services : Sales( As a Vendor ) Sold price : £173000 Would you recommend ? : No Postcode : B5
29 Aug 2015
People found this helpful3
Terrible service, basically all they do is 'introduce' a buyer & leave you to it. Took me over 3 months to sell my property. They didn't chase the buyers, couldn't tell me what stage my sale was at, felt like they were helping the buyer rather than me as the seller even though I'm the one... Read Full Review
Services : Sales( As a Vendor )Date: 28th Aug 2015
Terrible service, basically all they do is 'introduce' a buyer & leave you to it. Took me over 3 months to sell my property. They didn't chase the buyers, couldn't tell me what stage my sale was at, felt like they were helping the buyer rather than me as the seller even though I'm the one paying them. When I complained they made it out like it was my fault & that they did nothing wrong. They said they will chase buyers but never, I had to get updates from my tenant who was on holiday in USA. The original agent I used left the firm ( he was probably sacked) but I was told he was on holiday for 2 weeks and had to wait until he was back to get an update as he never update the spreadsheet. No one took over his portfolio so again my property was just left there with no one taking ownership, only when I kept ringing to chase they gave me someone new. But again that was 'my fault', they never acknowledged or apologise for the bad service I received. Tone & language used was unacceptable made me feel like I was in the wrong. Different agents tell you different things, they lie to get your sale.
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Last updated at 3/1/2018, 10:50:35 AM by allAgents