York Laurent

Great service, friendly agents and quick responses. York Laurent were incredibly helpful with myself and my solicitor during my property purchase. Nothing was too much trouble, despite COVID-19 altering their practices. Due to external factors, I was in contact with three agents during the process; ... Read Full Review

We used to live one of the most amazing flat in Birmingham. Everything was nice until move-in day. The first day that we moved into house was a nightmare. The washing machine had some issues which takes them repair in two months (ALSO, * recommended me to use "public laundaries" which I ... Read Full Review

I was absolutely nightmare deal with this letting agent. Before I move in, viewing with one guy name Alex Cattanach. He was good in timing for viewing. However, did not do any research on the property prior on viewing. Give wrong information, didn't know gas supplier. And even give false ... Read Full Review

I have never seen such a pathetic service ever. No body attended with me the handover, moreover there was no description of how to operate water heating. on the top of it no water coming from the shower. Since 3 days I and my daughter are without shower. Its landlord's responsibility to ... Read Full Review

We have been tenants for almost 4 years in a block of flat managed by YL. 2 years from that we had a landlord who managed his own flat (repairs etc). The following 2 years our apartment was managed by YL, every time we had an issue it took them at least 2 weeks to resolve it and even then we had to ... Read Full Review

We had an issue that started on the 24th October 2017, where the car park lighting had failed, it took until the end of January 2018 to resolve. having made several requests for an explanation from David Rochelle (West Midlands Property Manager) I had no response. The company now operates block ... Read Full Review

Paola and Luke have provided a friendly and efficient service throughout the purchase of our new home. We have appreciated how easy it has been to get in touch with them and how quick, helpful and clear their responses to our questions have been. We feel that they have really helped to keep the ... Read Full Review

We instructed Luke to sell our flat in the Jewellery Quarter. Luke was in constant touch via email, phone and text to keep us updated throughout the whole process. I can't really think of any reason to fault them. Our solicitor even commented that they were very proactive and were much better ... Read Full Review

We had a great experience dealing with York Laurent in purchasing our apartment in Birmingham. Emails were responded to promptly and even text messages were answered out-of-hours. Luke worked really hard to ensure the sale went through smoothly for both us and the sellers. I wouldn't hesitate ... Read Full Review

Is a very bad letting agent. They take off my house deposit when I leave. They charge me £1,000 for cleaning even I had clean myself and ask professional cleaning to clean. They simple find any holes in hidden property to charge me. Very regret of finding this agent. Highly not ... Read Full Review

Recently I bought a property in Birmingham through York Laurent. Paola Zanetti and Luke Jones from York Laurent coordinated this buying. Paola as well as Luke, both provided excellent support. Paola has been proactive in coordinating and chasing up with all relevant parties. She kept me well ... Read Full Review

I would like to send a review on York Laurent, especially Judy Wyatt and Luke Jones. I have dealt with this company for many years giving them the responsibility of renting and looking after my apartment in Birmingham. There professionalism and friendliness are truly the best I could have asked ... Read Full Review

I had a great experience with Luke from York Laurent. Communication was great the whole way through the sale process, he was extremely polite throughout and found the perfect buyers for my apartment sale. Thank you for all you're ... Read Full Review

Very pleasant experience with York Laurent. The whole team were so nice and professional. Received prompt reply whenever I had questions. Definitely will recommend to other ... Read Full Review

If you are considering buying or letting in the Birmingham area do not hesitate to use York Laurant. The service i have received in my dealings with Luke , Judy and Cathy based in the Jewellery quarter office has been second to none both for buying and ... Read Full Review

Myself and my flat mate had the most dreadful experience with this estate agent. They're very pleasant untill they receive their fee whereby they become hard to reach and snappy. Judy is not a professional and i have a number of email's whereby she is very rude and unhelpful. I ended up ... Read Full Review

Very poor service to us as tenants. The flat was very dirty when we moved in (we provided photos as proof) although they insist that we have to get professional cleaners in when we move out. They are slow and unresponsive to maintenance queries, including smoke alarm problems and water leaks, which ... Read Full Review

Excellent service throughout the sale process. Kept informed. Quick process. Super result, achieving the asking price. I highly recommend YL and Luke in ... Read Full Review

I'm a first-time buyer and York Laurent helped and guided me throughout the whole process. They even chased the solicitors on both sides when they were being slow to push forward my completion date. I dealt one primary contact, Lana, who was wonderful and I can't thank her enough. Always on the ... Read Full Review

I have rented two different properties now through these agents and found their service is more than satisfactory, people complaining about maintenance issues not being resolved are unaware of the issues when trying to get the go ahead from Landlords for more expensive jobs. When it counts, they ... Read Full Review