By : 'V' Services : Letting( As a Tenant ) Rent PCM : £1475 Would you recommend ? : No Postcode : SL5
24 Dec 2018
People found this helpful0
I have requested that my name be removed from a tenancy at Porchester where I am no longer resident but this has been refused. You initially agreed to this but when I asked to have my deposit returned you then said this couldn't be done. I have therefore asked for a key to the property as... Read Full Review
Services : Letting( As a Tenant )Date: 24th Dec 2018
I have requested that my name be removed from a tenancy at Porchester where I am no longer resident but this has been refused. You initially agreed to this but when I asked to have my deposit returned you then said this couldn't be done. I have therefore asked for a key to the property as I am listed as joint tenant. This has been refused too. If I am to remain as joint tenant I have a right to protect my status by having access to the property. You therefore have no grounds to refuse me. Your refusal Èo act on my requests or to engage with me leaves feeling frustrated and trapped and in my view is very poor customer service.
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Acting in the best interest ...
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1 Star Review
caroline
Lucy
By : 'anon' Services : Letting( As a Prospective Landlord/Tenant ) Would you recommend ? : No Postcode : SL5
8 Nov 2018
People found this helpful0
Awful experience with Strutt and Parker Ascot. Unprofessional, unethical and rude. The manager who was written to was so quick to defend her staff that she forgot to get her story straight with the lies told by her team the day before! Extremely disappointed and I feel the team are so young and... Read Full Review
Services : Letting( As a Prospective Landlord/Tenant )Date: 8th Nov 2018
Awful experience with Strutt and Parker Ascot. Unprofessional, unethical and rude. The manager who was written to was so quick to defend her staff that she forgot to get her story straight with the lies told by her team the day before! Extremely disappointed and I feel the team are so young and inexperienced that they don't seem to understand the concept of working in the best interest of the client as opposed to the staff members pay packet!
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We have just bought a house ...
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5 Star Review
Gara
Katie
By : 'Michael' Services : Sales( As a Buyer ) Sold price : £350 Would you recommend ? : Yes Postcode : GU20
13 Feb 2018
People found this helpful0
We have just bought a house through the Windlesham branch and couldn't be happier with the work the girls put in. A process that can take months & be highly stressful was made all the easier due to the girls working so hard. We're in our new home within 2 months of our offer, &... Read Full Review
Michael & Charlotte said about Strutt & Parker
Services : Sales( As a Buyer )Date: 13th Feb 2018
We have just bought a house through the Windlesham branch and couldn't be happier with the work the girls put in. A process that can take months & be highly stressful was made all the easier due to the girls working so hard. We're in our new home within 2 months of our offer, & that's inc Christmas the break, as well as selling my flat. Huge thanks to Gara, Kate and Liz (Ascot branch) for all your hard work! Impeccable service. Highly recommend!!!!
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Dear Michael and Charlotte
Thank you so much for the lovely review, it was a pleasure assisting you with the purchase of your delightful...
i am disgusted at the ...
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1 Star Review
By : 'Ishan' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : GU20
26 Apr 2017
People found this helpful3
i am disgusted at the behavior of this estate agent throughout the checking out period - in particular Phillipa Ives. we were lucky to have the landlady present who was a wonderful and considerate person.
it felt like a personal attack and that she NEEDED to take my hard earned money.... Read Full Review
Comments on Agent Fees
to think we paid to be treated like this is sickening. i will tell anyone who wants to listen never use this branch and in particular not Phillipa Ives. if you are unlucky enough to be allocated her DEMAND a switch as i pray the rest of the staff have more respect for people.
Services : Letting( As a Tenant )Date: 25th Apr 2017
i am disgusted at the behavior of this estate agent throughout the checking out period - in particular Phillipa Ives. we were lucky to have the landlady present who was a wonderful and considerate person. it felt like a personal attack and that she NEEDED to take my hard earned money. consistently telling the landlady-in front of my mother in law with no hesitation "we have to charge them something"!!!!! we kept that house impeccable throughout our tenancy and had it professionally cleaned afterwards - just in case! mainly to just have the receipt in hand in case they became difficult! my partner and i have 2 children plus my mother in law living with us- which they knew from the offset and paid over £20,000 in rent over the year. i very much doubt that Strutt and parker will allow this to be published and they will have it removed and go on to there next victim. if i could put a zero star rating i would.
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