The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1.7/5, 6 Reviews
17% Recommended
100% letting valuation accuracy
0% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 0% | £1,980 | £3,500 |
Pinnacle Property
13 Artillery Passage, London, Greater London
E1 7LJ
0207 655 0050
By : 'KyP'
Services : Letting (As a Tenant)
Rent PCM : £1980
Would you recommend ? : No
Postcode : E16
I rented a flat managed by this company for a year, and unfortunately, the experience left a lot to be desired. There were several significant issues that future tenants should be aware of if considering renting with them. 1. Poor Communication and Lack of Transparency: From the very beginning,... Read Full Review
By : 'James'
Services : Property Management (They manage our estate)
Would you recommend ? : No
Postcode : E14
Criminals , should be in jail. Run New Festival Quarter into the ground . Left us with financial problems and stole from the... Read Full Review
By : 'Design'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : E14
We were sold a service charge price by Bellway and it doubled the following year, meaning Pinnacle either had no idea how to budget, despite the development running for two years previous, or hid items at point of sale. Pinnacle work in tandem with Bellway as their preferred agent - if... Read Full Review
By : 'Joyce'
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : E14
Pricey service charges for less than acceptable service. Elevator out of service for months with no explanation or notice or repair schedule. Security doors not functioning - they don't lock. Customer service emails take days and follow up before even getting an acknowledgement. Don't... Read Full Review
By : '1tennant1'
Services : Letting (As a Tenant)
Rent PCM : £3500
Would you recommend ? : No
Postcode : WC1N
Whilst we were sorting out the contracts prior to moving in they were not the most efficient, but weren't that bad either. Once we had left the property and it came time for them to return the deposit the service was appalling. Our deposit was being handled by someone in the 'deposits returns... Read Full Review
By : Marilyn
19 Aug 2014Hello, I am really sorry to hear that you have been unhappy with the service provided by our Pinnacle branch and Deposit Returns Department. I am head of Customer Services and I wondered if I...

By : 'Tim'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E18D
Hello, We rented a property from pinnacle earlier this year and we had great service throughout. Firstly we dealt with a nice guy called Chris who really pulled out the stops to make viewings even on a sunday when he wasn't rotared in. I know sometimes estate agents can be pushy but... Read Full Review
By : Marilyn
19 Aug 2014Hello, I am head of customer services here at Pinnacle and I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers....
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