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London, N2
2/5, 12 Reviews
25% Recommended
0% letting valuation accuracy
38% letting fee satisfaction
No Description Found
Latest Reviews
dwight Navaratnam
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 38.00% | £1,185 | £4,000 |
Address
Martyn Gerrard
66-68 High Road, London, Greater London
N2 9PN
0208 883 0077
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Martyn Gerrard Branches (View All 14)
Afina was our sales agent who ...
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4 Star Review
Afina
By : 'dwight'
Services : Online Auctions
Would you recommend ? : Yes
Postcode : N14
1 Dec 2023
People found this helpful0
Afina was our sales agent who was selling our house. She was able to convince the buyer to buy our property. She did a sterling job, but waiting to exchange. We hope to conclude asap. I will recommend this company to anyone who is selling a property. Very professional and on the ball. Once... Read Full Review
Comments (0)
Afina was our sales agent who was selling our house. She was able to convince the buyer to buy our property. She did a sterling job, but waiting to exchange.
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dwight Navaratnam said about Martyn Gerrard
Services : Online Auctions( )Date: 1st Dec 2023
Afina was our sales agent who was selling our house. She was able to convince the buyer to buy our property. She did a sterling job, but waiting to exchange.
We hope to conclude asap.
I will recommend this company to anyone who is selling a property.
Very professional and on the ball.
Once completed i will write a review again.
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RENTERS BEWARE - Evicted ...
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1 Star Review
Joe
By : 'Patrick'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : N19
11 May 2021
People found this helpful9
RENTERS BEWARE - We moved into our flat approximately 10 months ago with an agreement that we would stay for a fixed term of one year which would then transition into a periodic rolling contract. We were contacted ahead of the expiry of the fixed term by Zoe Sophocles with a proposal to renew,... Read Full Review
Comments (0)RENTERS BEWARE - We moved into our flat approximately 10 months ago with an agreement that we would stay for a fixed term of one year which would then transition into a periodic rolling contract. We were contacted ahead of the expiry of the fixed term by Zoe Sophocles with a proposal to renew, which we declined in favour of the pre-agreed rolling contract.
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Patrick said about Martyn Gerrard
Services : Letting( As a Tenant )Date: 10th May 2021
RENTERS BEWARE - We moved into our flat approximately 10 months ago with an agreement that we would stay for a fixed term of one year which would then transition into a periodic rolling contract. We were contacted ahead of the expiry of the fixed term by Zoe Sophocles with a proposal to renew, which we declined in favour of the pre-agreed rolling contract.
Without warning or explanation an employee of Martyn Gerrard - Joe Storer delivered a section 21 "no fault" eviction notice for us to leave the flat. To make matters worse, the eviction date is the same date as when my partner is expected to give birth to our first child.
It would appear that Martyn Gerrard does not have any regard for the welfare of their customers if they believe that they can profit or take advantage of you in anyway. After this experience I would strongly advise prospective tenants to reconsider their options and take their business elsewhere if possible.
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Unprofessional and ...
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1 Star Review
By : 'Giles'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : N2
16 Oct 2020
People found this helpful7
I first contacted the Martyn Gerrard East Finchley (N2) office around July to request them to sell my flat as part of a dual agency agreement. The start of this (the first 6 weeks) seemed to go ok with some viewings lined up. After this it was clear Martyn Gerrard was only interested in getting ... Read Full Review
Comments (0)I first contacted the Martyn Gerrard East Finchley (N2) office around July to request them to sell my flat as part of a dual agency agreement.
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Giles said about Martyn Gerrard
Services : Sales( As a Vendor )Date: 15th Oct 2020
I first contacted the Martyn Gerrard East Finchley (N2) office around July to request them to sell my flat as part of a dual agency agreement.
The start of this (the first 6 weeks) seemed to go ok with some viewings lined up. After this it was clear Martyn Gerrard was only interested in getting us off their books as we were ruining their sales statistics. This was indicated by a conversation with them requesting us to reduce the property price by 50k (more than 10%) to sell it and trying to convince us we could still get more than the price we were asking for as people would make offers over the asking price. (I should add noone had previously said the initial asking price was too high and it had been previously been valued at 25k more by another agent).
I rejected this strategy after which they suggested that if I didn't want their expertise I should leave them earlier than the 12 week contract duration.
We have since reduced the price (by 25k) to encourage more viewings and then the branch manager called me telling me that as I don't want their advice they don't want to market my flat after that day. Previously when I have terminated contracts with estate agents I have had to give 1-2 weeks notice as a courtesy. The agent returns the keys during this period.
However in this instance I was been given 12 hours notice and was met with awkwardness and excuses (i.e. we don't usually do this) when I requested the keys be returned to me in person by the end of the day (as previously stated that was the end of the notice period).
Additionally for those who don't know, we are currently in a worldwide pandemic and I have found out that the agents have been showing people around my home without covering their shoes up or taking them off. Basically they have been treading dirt and germs from the Covid infested streets all over my floors. I have a young child who is crawling on these floors on her hands and feet.
I have lodged a formal complaint within Martyn Gerrard about all the above and after a half-baked investigation (i.e. a chat over coffee most likely) the complaints agent has concluded that all the above was in order and that if I wanted the agents to comply with specific requirements RE Covid safety I should have formally requested it (even though I'm sure I did). It became quite clear from his email he was "mates" with the manager at this branch and there was no intention to provide me assurance something would be done about this (i.e. reprimand).
So in short:
If you want to be treated professionally & with respect, have you property sold for a decent price without extortionate commission, and be safe from Covid this winter, GO SOMEWHERE ELSE.
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Scam Artists.Scammed me out ...
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1 Star Review
Ryan
By : 'Mark'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : N2
13 Sept 2019
People found this helpful8
Scam Artists. Scammed me out of more than £1000 on break clause fees. In person the agent asked if I would agree to sign up to a longer tenancy but with a break clause even though I wanted a shorter tenancy. I agreed only because he made it seem like it there was virtually no difference. However,... Read Full Review
Comments (1)Scam Artists.
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Mark said about Martyn Gerrard
Services : Letting( As a Tenant )Date: 12th Sep 2019
Scam Artists.
Scammed me out of more than £1000 on break clause fees. In person the agent asked if I would agree to sign up to a longer tenancy but with a break clause even though I wanted a shorter tenancy. I agreed only because he made it seem like it there was virtually no difference. However, this required me to fork out more than £1000 when enacting the break clause. They failed to mention this to me when he suggested it. Yes, it was in the contract I signed and it was silly of me to have not noticed it in writing however, the agent knew about that I was not looking for a longer-term contract. He only suggested it knowing that it would require me to fork over more money. When i told them what they did, they just kept on repeating well you're liable to pay it.. rather than accepting that they duped me into it. Do not trust any of these agents. They are professional scam artists.
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By : Mike
29 Oct 2019They have a very long history for doing this. I know of 3 other tenants who have also been fleeced. The issue lies in their commission charges to the landlord. I understand the clause makes reference ...
Saved the deal at the last ...
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5 Star Review
Ronak
By : 'Iven'
Services : Sales( As a Vendor )
Sold price : £435000
Would you recommend ? : Yes
Postcode : N2
22 Nov 2018
People found this helpful0
Ronak was a breath of fresh air. She was on the ball with regular updates, called us back everytime we left a message, always professional and... Read Full Review
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Iven said about Martyn Gerrard
Services : Sales( As a Vendor )Date: 22nd Nov 2018
Ronak was a breath of fresh air. She was on the ball with regular updates, called us back everytime we left a message, always professional and polite.
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experiance about service ...
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1 Star Review
By : 'FABIO'
Services : Property Management
Sold price : £1400
Rent PCM : £1400
Would you recommend ? : No
Postcode : N33P
19 Nov 2018
People found this helpful4
I don't know where to start writing up the horrible experience I had with this estate agents. As a tenant, I have felt totally ignored and disrespected throughout my 2 year tenure. If I were to write everything down, it would cost me hours and a possible heart attack out of rage. A few... Read Full Review
Comments (14)I don't know where to start writing up the horrible experience I had with this estate agents. As a tenant, I have felt totally ignored and disrespected throughout my 2 year tenure. If I were to write everything down, it would cost me hours and a possible heart attack out of rage.
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FABIO said about Martyn Gerrard
Services : Property Management( )Date: 19th Nov 2018
I don't know where to start writing up the horrible experience I had with this estate agents. As a tenant, I have felt totally ignored and disrespected throughout my 2 year tenure. If I were to write everything down, it would cost me hours and a possible heart attack out of rage.
A few things:
- Being completely neglected by property management for 8 months.
- Scheduling viewings less then 24 hours in advance.
- I found out that in the original gas safety check the fire place was forgotten to be checked. A year after it was labelled as unsafe which means that I have put my life in danger for a year.
- Completely unfair treatment in regards to receiving the deposit b
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By : Camden Council Housing
3 Feb 2019We were invited by Martyn Gerrard Estate Agents to send them proffessional people working for Camden Council working in The London Borough of Camden, the housing stock they provided fell well below...
Useless ...
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1 Star Review
By : 'Mariaveneta'
Services : Letting( As a Tenant )
Rent PCM : £2200
Would you recommend ? : No
Postcode : N2
9 Jul 2018
People found this helpful6
They're very good at wanting your money but when there's a problem they ignore you completely. Also company has such a high turnover that there's a new property manager every time you call or email them, which says a lot about the business. Avoid if you... Read Full Review
Comments on Agent Fees
Overpriced
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Mariaveneta said about Martyn Gerrard
Services : Letting( As a Tenant )Date: 8th Jul 2018
They're very good at wanting your money but when there's a problem they ignore you completely. Also company has such a high turnover that there's a new property manager every time you call or email them, which says a lot about the business. Avoid if you can.
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I don't know where to ...
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1 Star Review
By : 'Alicia'
Services : Letting( As a Tenant )
Rent PCM : £2456
Would you recommend ? : No
Postcode : N2
31 Oct 2017
People found this helpful3
I don't know where to start writing up the horrible experience I had with this estate agents. As a tenant, I have felt totally ignored and disrespected throughout my 2 year tenure. If I were to write everything down, it would cost me hours and a possible heart attack out of rage. A few... Read Full Review
Comments on Agent Fees
Too high as I received no service whatsoever.
Comments (0)I don't know where to start writing up the horrible experience I had with this estate agents. As a tenant, I have felt totally ignored and disrespected throughout my 2 year tenure. If I were to write everything down, it would cost me hours and a possible heart attack out of rage.
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Alicia said about Martyn Gerrard
Services : Letting( As a Tenant )Date: 31st Oct 2017
I don't know where to start writing up the horrible experience I had with this estate agents. As a tenant, I have felt totally ignored and disrespected throughout my 2 year tenure. If I were to write everything down, it would cost me hours and a possible heart attack out of rage.
A few things:
- Being completely neglected by property management for 8 months.
- Scheduling viewings less then 24 hours in advance.
- I found out that in the original gas safety check the fire place was forgotten to be checked. A year after it was labelled as unsafe which means that I have put my life in danger for a year.
- Completely unfair treatment in regards to receiving the deposit back.
I would recommend everyone never ever to work with this estate agents.
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Like many others on here, ...
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1 Star Review
By : 'JW'
Services : Letting( As a Tenant )
Rent PCM : £1185
Would you recommend ? : No
Postcode : N2
8 Feb 2017
People found this helpful14
Like many others on here, awful experience as a tenant. Unhelpful, they simply do not care. Nothing is their responsibility. Now having a battle to get deposit back. Thankfully have found a new landlord who value me better than this sorry... Read Full Review
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JW 2017 said about Martyn Gerrard
Services : Letting( As a Tenant )Date: 8th Feb 2017
Like many others on here, awful experience as a tenant. Unhelpful, they simply do not care. Nothing is their responsibility. Now having a battle to get deposit back. Thankfully have found a new landlord who value me better than this sorry experience.
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Like a previous reviewer I ...
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1 Star Review
Ryan
By : 'Chris'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : N2
9 May 2016
People found this helpful14
Like a previous reviewer I was told by Ryan the flat was unfurnished when in fact it was not. I now have to live in a property with 2 sets of everywhere as I have no where to store my stuff, and I won't sell mine. Oh Rose is a liar. She's lied to me about contracts. I'd avoid this estate... Read Full Review
What agent could do to change your mind?
They were standard
Comments on Agent Fees
They were standard
Comments (1)Like a previous reviewer I was told by Ryan the flat was unfurnished when in fact it was not. I now have to live in a property with 2 sets of everywhere as I have no where to store my stuff, and I won't sell mine.
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Chris said about Martyn Gerrard
Services : Letting( As a Tenant )Date: 8th May 2016
Like a previous reviewer I was told by Ryan the flat was unfurnished when in fact it was not. I now have to live in a property with 2 sets of everywhere as I have no where to store my stuff, and I won't sell mine.
Oh Rose is a liar. She's lied to me about contracts. I'd avoid this estate agent.
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By : alireza nazarian
23 May 2019They really proper thieves. don't pay any penny as a holding deposit.they take the money and no refund back and they say credit score rejected you and they put the money in their pocket,,horribel...
I was looking for a property ...
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5 Star Review
Ryan
By : 'Sophie'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : NW2
17 Jun 2015
People found this helpful0
I was looking for a property to rent in East Finchley, as a first home for my partner and I. I was immediately impressed with the friendly and professional attitude of Ryan. He knew exactly what we were looking for and helped us with lots of info about the area, including the prices to expect. The... Read Full Review
Comments (0)I was looking for a property to rent in East Finchley, as a first home for my partner and I. I was immediately impressed with the friendly and professional attitude of Ryan. He knew exactly what we were looking for and helped us with lots of info about the area, including the prices to expect. The customer service element was certainly the best that I've had from any estate agent - a rarity. As a bonus, the fees were also much less than the other agents we used.
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Sophie said about Martyn Gerrard
Services : Letting( As a Tenant )Date: 16th Jun 2015
I was looking for a property to rent in East Finchley, as a first home for my partner and I. I was immediately impressed with the friendly and professional attitude of Ryan. He knew exactly what we were looking for and helped us with lots of info about the area, including the prices to expect. The customer service element was certainly the best that I've had from any estate agent - a rarity. As a bonus, the fees were also much less than the other agents we used.
He found us a great flat, and I wouldn't hesitate to use Ryan & the team from Martyn Gerrard again. Very happy customers! Thank you very much.
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I'd consider another estate ...
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2 Star Review
Ryan
Gill
By : 'unhappy'
Services : Letting( As a Tenant )
Rent PCM : £11
Would you recommend ? : No
Postcode : N2
15 Jun 2015
People found this helpful10
I'd consider another estate agent if possible Issue 1. After looking at the property, I confirmed with Ryan what would be included with the property and what was not. I was quite surprised to move in and see extra furniture, the storage cupboard filled with the tennants old stuff (umbrellas,... Read Full Review
What agent could do to change your mind?
been honest and truthful. oh and give notice to enter the property
Comments (1)I'd consider another estate agent if possible
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unhappy said about Martyn Gerrard
Services : Letting( As a Tenant )Date: 14th Jun 2015
I'd consider another estate agent if possible
Issue 1.
After looking at the property, I confirmed with Ryan what would be included with the property and what was not. I was quite surprised to move in and see extra furniture, the storage cupboard filled with the tennants old stuff (umbrellas, moldy buckets, random bits and bobs), linen, and a kitchen full of old dirty items. After speaking to Ryan he fobbed me off for a week. I finally was given the response from Gill that they would talk to the landlord.
Another week later I am told everything comes with the property and maybe the landlord would consider removing some of the items. At 2 weeks now, we are past the date to change the check in report which has all these items on it, and I still can't move in due to all this stuff. After getting no where with Martyn Gerrard, I gave up and put all the stuff in storage. Looks like what the old tennants did as I am confident most of this stuff was not there when I looked at the property.
Issue 2.
They and their contractors have freely entered my property with no notice at all.
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By : ali
2 Mar 2018i never forget such a rubbish company.they have shown me a house to rent .they check my credit record first and they said we are happy to give it you .they insist to get holding deposit and they...
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