The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4/5, 25 Reviews
76% Recommended
100% sales valuation accuracy
40% sales fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 100.00% | 40.00% | £680,000 | £3,999,950 |
James Anderson
363 Upper Richmond Road West, London, Greater London
SW14 7NX
020 8876 6161



By : 'L'
Services : Sales( As a Buyer )
Sold price : £1360000
Would you recommend ? : Yes
Postcode : SW14
Super helpful, friendly, approachable and maintained good clear communication throughout. Would highly recommend Michael and the team at James... Read Full Review

By : 'Sarah'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW14
I used James Anderson as a tenant. I am also a landlady and looking to buy another property in the area - whilst I can imagine they would have turned on the charm if they’d known that, they didn’t so I will avoiding them like the plague. Once they have got you to sign on the... Read Full Review

By : 'JA'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW14
We've recently been looking for a property to rent in East Sheen/ Mortlake and have found some of the staff at James Anderson to be incredibly incompetent. We had some pretty simple requirements as we have 2 young children who attend school and nursery locally. One staff member we dealt... Read Full Review
Standard
By : 'TomBab'
Services : Letting( As a Tenant )
Rent PCM : £2500
Would you recommend ? : Yes
Postcode : SW14
Our experience with James Anderson on 3 occasions has been as tenants for rental. Our customer experience with Michelle, Oliver and Hugh has been personable and helpful and though challenging with international communications on occasions, they all saw the job through with a pleasant and helpful... Read Full Review
Fees average for the industry, but its results that count!

By : 'L'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TW10
I can't fault Henry and the team at James Anderson - East Sheen Branch, starting with valuation by Anthony (who was sensitive to my mother's situation), through to viewings and sale. Henry Moloney dealt with the viewings and the sale process, and again was thoughtful to my mother's situation. A... Read Full Review
Fair fees for service provided
Fair fees for service provided

By : 'Ivan'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SW14
Henry Moloney and Charlie Powell under management of Anthony Bell did an excellent job on selling our house. During the sale we were regularly informed about viewings, provided with feedback from potential buyers and detailed suggestions about next step. The house attracted two buyers that started... Read Full Review
Good, reasonable
Good, reasonable
By : 'MichelleG'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW14
Henry was extremely helpful, upbeat and very patient during my property search, including after exchange helping me to get access for builders quotes etc. He has called regularly with updates and advice throughout the entire process and its been very reassuring to have him on... Read Full Review
By : 'Jackie'
Services : Sales( As a Buyer )
Sold price : £725000
Would you recommend ? : Yes
Postcode : SW14
We recently purchased a home through James Anderson with Henry as the selling agent. We had quite a long wait between the acceptance of our offer and the actual completion of the purchase. The delay was quite frustrating at times, but Henry handled the situation in a very professional manner. He... Read Full Review
Fine
Fine
By : 'Gaya'
Services : Letting( As a Tenant )
Rent PCM : £1350
Would you recommend ? : No
Postcode : SW14
"Ripping off optimized" is the opinion we ended with regarding James Anderson estate agents. We have rented in England for 11+ years, in and out of London. The one year spent in a flat managed by James Anderson was remarkably a worse experience. Hence this review. Summarizing some... Read Full Review
By : James Anderson Estate Agents
26 Jan 2016I am sorry to receive your review and I would welcome you to contact me directly so we can discuss your concerns. James Anderson employs numerous different impartial independent inventory companies ...
By : 'East'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW14
Henry Moloney's knowledge of the local property market proved invaluable during our property search. He was unfailingly calm, cheerful and professional during our purchase, dealing with all queries promptly and... Read Full Review

By : 'MMcG'
Services : Sales( As a Vendor )
Sold price : £1105000
Would you recommend ? : Yes
Postcode : SW14
James Anderson stood out because they put a team in place who energetically worked their database to ensure maximum exposure for my property in a difficult market. They were very responsive and keen to get all enquiries quickly signed up to view the property. They sold it twice, the second time ... Read Full Review
The were happy to negotiate a fee which we all felt comfortable with. I have always found them professional in this regard.
The were happy to negotiate a fee which we all felt comfortable with. I have always found them professional in this regard.
By : 'Greg'
Services : Sales( As a Vendor )
Sold price : £1150000
Would you recommend ? : Yes
Postcode : SW14
Henry provided an excellent service and we believe was instrumental in ensuring our house was sold at offer price within our agreed time period. Henry kept us fully informed throughout the whole process and was very honest when events did not necessarily go our way which for us was very important.... Read Full Review
By : 'Carla'
Services : Sales( As a Buyer )
Sold price : £965000
Would you recommend ? : Yes
Postcode : SW14
Henry is great and support us through the roll process and he work very hard to find a property the way we want / need and was a big challenge for him to negotiate the price conditions for this selling. Very good... Read Full Review

By : 'Jenny'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SW14
I have bought and sold houses through James Anderson several times. I have always found them totally direct, honest, friendly and efficient. They know their areas really well and spend time getting to know you and your requirements, they can therefor suggest houses that will interest you when... Read Full Review
By : 'James'
Services : Sales( As a Buyer )
Sold price : £3999950
Would you recommend ? : Yes
Postcode : SW14
We dealt with James Anderson back in March 2014 when purchasing our flat. As First time buyers we were apprehensive about the process but James Anderson, and specifically Henry Maloney, guided us through the process in exemplary fashion and made it as easy as possible. Myself and my wife were... Read Full Review
By : 'Queens'
Services : Sales( As a Buyer )
Sold price : £680000
Would you recommend ? : Yes
Postcode : SW14
James Anderson were incredibly professional and easy to deal with. Henry was brilliant from start to finish, keeping us and the seller updated and ensuring swift communication between both parties. He managed a couple of difficult situations extremely well and made sure to keep both parties happy.... Read Full Review
By : 'Jennie'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW14
Henry worked very hard to secure the property for me. He continually kept me updated and liaised constantly between me and the vendors. He was a... Read Full Review
By : 'Joe-'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW14
There are few estate agents out there whom i respect and Henry is one of them. Trustworthy, communicative and buttoned... Read Full Review
By : 'J'
Services : Sales( As a Buyer )
Sold price : £975000
Would you recommend ? : Yes
Postcode : SW14
I dealt with Henry Moloney over a reasonably long time whilst a purchase went through. Throughout, from the initial viewings to the end of the purchase, he was professional, friendly, and easy to deal with. He responded to telephone calls, or e-mails in a professional and a polite way. He was... Read Full Review
By : 'Afia'
Services : Sales( As a Vendor )
Sold price : £795000
Would you recommend ? : Yes
Postcode : TW10
Henry Maloney was one of three agents I contacted when selling my family home where I had resided for over 20 years. I was very anxious as this was a very new experience for me, Henry put me at ease and left me feeling very reassured. I found Henry to be honest, open, realistic , friendly but... Read Full Review
The fee charged was very reasonable and considering the amount of work that the team did I felt the fee was very fair.
The fee charged was very reasonable and considering the amount of work that the team did I felt the fee was very fair.
By : peter
28 Jul 2015Dear Afia, Thank you so much for taking the time to post this review, it means a lot. I am so please that you found Henry to be among the best estate agents that you dealt with, we strive to...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
<p>Lettings</p>
<p>Should you have any complaints with our service which you are unable to resolve with the individual involved you should then write to the branch/department manager in question. This complaint will be acknowledged within three working days of receipt and an investigation undertaken. A formal written outcome of the investigation will be sent to you within 15 working days. If you remain dissatisfied you will need to write to the Lettings Director at James Anderson, Lambourn House, 17 Sheen Lane, London, SW14 8HY. The same limits will apply. Following the investigation of our Lettings Director a written statement of James Anderson’s final view will be sent to you, this will include any offer made. This letter will confirm that you are entitled if dissatisfied to refer the matter to the Property Ombudsman for review.</p>
<p>Sales</p>
<p>Should you have any complaints with our service which you are unable to resolve with the individual involved you should then write to the branch/department manager in question. This complaint will be acknowledged within three working days of receipt and an investigation undertaken. A formal written outcome of the investigation will be sent to you within 15 working days. If you remain dissatisfied you will need to write to the Sales Director at James Anderson, Lambourn House, 17 Sheen Lane, London, SW14 8HY. The same limits will apply. Following the investigation of our Sales Director a written statement of James Anderson’s final view will be sent to you, this will include any offer made. This letter will confirm that you are entitled if dissatisfied to refer the matter to the Property Ombudsman for review.</p>
<p>Kind Regards</p>
<div>
<p><b>Ross Jezzard<br></b><b>ARLA Regional Representative and Divisional Council Member</b></p>
</div>
Last updated at 8/10/2015, 5:21:44 AM by allAgents