By : 'Avril' Services : Sales( As a Buyer ) Sold price : £385599 Would you recommend ? : Yes Postcode : CF32
18 Jun 2021
People found this helpful1
We have had the most amazing support, help and service from HRT COWBRIDGE. Our purchase has been drawn out and difficult due to the seller and situation but Michelle, Debra and Lynda gave us great support and reassurance throughout the process. Michelle worked tirelessly to ensure the best outcome. ... Read Full Review
Avril Bredenkamp said about Herbert R Thomas Estate Agents
Services : Sales( As a Buyer )Date: 18th Jun 2021
We have had the most amazing support, help and service from HRT COWBRIDGE. Our purchase has been drawn out and difficult due to the seller and situation but Michelle, Debra and Lynda gave us great support and reassurance throughout the process. Michelle worked tirelessly to ensure the best outcome. I would highly recommend using HRT COWBRIDGE.
Very happy A & D x
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
This is an old established ...
Share On :
1 Star Review
By : 'Nicholas' Services : Letting( As a Tenant ) Rent PCM : £900 Would you recommend ? : No Postcode : CF71
22 Jan 2021
People found this helpful0
This is an old established company but has disgusting bad practices.
It took them over 3 weeks to fix a shower, they refused to have the chimney swept even though it’s their legal responsibility.
When we left they claimed for gardening and some slight marks on a hob in the... Read Full Review
Nicholas lang said about Herbert R Thomas Estate Agents
Services : Letting( As a Tenant )Date: 22nd Jan 2021
This is an old established company but has disgusting bad practices. It took them over 3 weeks to fix a shower, they refused to have the chimney swept even though it’s their legal responsibility. When we left they claimed for gardening and some slight marks on a hob in the kitchen. Beth was absolutely useless and just tried to keep the deposit. We are going to the tribunal as the marks on the hob are minor and fair ware and tare, the weeds are wild flowers lol Stay away from this company and their dishonest practices.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
I really wanted to have a ...
Share On :
1 Star Review
By : 'JOANNE' Services : Letting( As a Tenant ) Rent PCM : £1050 Would you recommend ? : No Postcode : CF5
26 Jun 2019
People found this helpful4
I really wanted to have a great experience from start to finish but unfortunately that didn't happen.
We rented a house from Alison, we paid full asking price of £1050 a month.
We had to clean the house before moving in as there were dead flies on the floors and it was dusty.
We... Read Full Review
JOANNE LETHBRIDGE-MAY said about Herbert R Thomas Estate Agents
Services : Letting( As a Tenant )Date: 25th Jun 2019
I really wanted to have a great experience from start to finish but unfortunately that didn't happen. We rented a house from Alison, we paid full asking price of £1050 a month. We had to clean the house before moving in as there were dead flies on the floors and it was dusty. We had to change the lounge carpet as it smelt of urine, we also changed the bathroom & en-suite carpets to cushion floor because again the smelt of urine and had black mould growing, (all at our expense). we were warned by the neighbours that the landlady would sell the house as soon as her father died and she had her probate through, so after a year and two months of being there we gave 6 weeks notice to move next door with a 3 year tenancy, sian taylor of HRT cowbridge tried to keep us at the property until the end of September 2019 because that is when it suited the landlord to have us out. Both of them came to their senses when we pointed out that we have no contract and that it was completely illegal to do that. We had the carpets steam cleaned but not vigorously cleaned as the carpets and underlay were 19 years old and it would have caused damage, the house was left spotless. There was a small hole to one of the bedroom walls no bigger than a 20p but HRT didn't mention anything when they did two prior inspections. 10 days after we vacated Sian then went to do a final inspection, long story short she kept £210 for the filling of this tiny hole and a further £160 for carpet cleaning. She didn't send us any quotes or any reason for keeping our bond until we questioned her.
Twice she tried to steer us away from contacting the TDS, but we went ahead with our dispute.
Sian has also lied to the TDS saying we didn't sign the inventory - we did it was hand delivered to their office a week later. Sian also told the TDS that she offered for us to reclean the carpets and patch up the small hole, again she has lied.
BE VERY CAREFULL RENTING WITH HRT
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
The field agents are nice ...
Share On :
1 Star Review
By : 'John' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : CF71
17 Jul 2017
People found this helpful9
The field agents are nice enough, but when you've viewed a houses you wish to make an offer on, and actually start to ask questions, they rather suddenly become evasive. As we investigated a particular house more extensively, it became very clear that the marketing description was quite deceitful... Read Full Review
The field agents are nice enough, but when you've viewed a houses you wish to make an offer on, and actually start to ask questions, they rather suddenly become evasive. As we investigated a particular house more extensively, it became very clear that the marketing description was quite deceitful in its description. This happened with not one with two houses shown by HRT. All the estate agents in Cowbridge are shameful in setting their listing prices quite high, as any simple comparison of listing with sales prices will show you. But HRT are the absolute worst in price gouging.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
1 - 4 of 4 items
No Staff Registered
NaN - NaN of items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Awards won by Herbert R Thomas Estate Agents, Cowbridge CF71 7YL