By : 'Gavin' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : CF31
17 May 2018
People found this helpful0
My wife and I sold our exsisting house and bought a new house with the HRT team in Bridgend and from the very start of what can be an extremely stressful process, HRT at all times went above and beyond the levels of service you would expect of any company in any industry. I cannot recommend them... Read Full Review
Gavin Andrews said about Herbert R Thomas Estate Agents
Services : Sales( As a Buyer )Date: 16th May 2018
My wife and I sold our exsisting house and bought a new house with the HRT team in Bridgend and from the very start of what can be an extremely stressful process, HRT at all times went above and beyond the levels of service you would expect of any company in any industry. I cannot recommend them highly enough as a sales force, our house sold within days, and as an agent for our purchase, nothing was too much work for them or too inconvenient. Indeed even after our move they have been very helpful on matters not strictly related to their business in helping us settle in our new house. They offer very good value for money and the thought of going in alone with an internet company, just to save a little money seems like a false economy when you consider how much help we recieved from HRT and how much easier and more reassuring they made a very stressful and complicated time for us. I cannot recommend them highly enough, and I would like to give a special mention to Rebecca Cook and Hayley Hughes on the sales team. In any industry it's been a long time since I have experienced such a high level of customer service. Open and accessible lines of communication and up to date information on the process every step of the way. Support and service at the highest level from beginning to end.
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From the very start I have ...
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5 Star Review
By : 'C.' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : CF35
1 Dec 2017
People found this helpful0
From the very start I have found all my dealings with Herbert R Thomas to be A1, if you are thinking of selling your home I would not hesitate to commission them, every Staff member that has been very professional and has pointed out all the best selling points to get it sold,in addition the... Read Full Review
C. Richards Pencoed said about Herbert R Thomas Estate Agents
Services : Sales( As a Buyer )Date: 1st Dec 2017
From the very start I have found all my dealings with Herbert R Thomas to be A1, if you are thinking of selling your home I would not hesitate to commission them, every Staff member that has been very professional and has pointed out all the best selling points to get it sold,in addition the communication between myself and Rebecca in the branch has been superb resulting in myself and my husband kept up to speed with every stage of our buying and selling process, they have earned their fee.
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We viewed a property with HRT ...
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1 Star Review
By : 'Gazumping' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : CF31
27 Jan 2016
People found this helpful13
We viewed a property with HRT Bridgend and we put in an offer which was accepted.While we were in the process of arranging a mortgage we were told by Gavin another offer had been received.We were confused as ours had been accepted.We then had to start the game of us matching the other bidder while... Read Full Review
Gazumping supported said about Herbert R Thomas Estate Agents
Services : Sales( Prospective Vendor/Buyer )Date: 27th Jan 2016
We viewed a property with HRT Bridgend and we put in an offer which was accepted.While we were in the process of arranging a mortgage we were told by Gavin another offer had been received.We were confused as ours had been accepted.We then had to start the game of us matching the other bidder while we were being gazumped each time. All the while that the Company didn't approve of this,they were in effect promoting it as to allow this to happen. The decision was then taken that the two parties had to offer as much as they possibly could ,even though our bid had been accepted.The amount would be kept confidential from one another,remarkably the other party offered a fraction more than our bid!!! We lost the house. Left a very bad taste. This was all after our first offer had been accepted.
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Awards won by Herbert R Thomas Estate Agents, Bridgend CF31 1LH