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Merthyr Tydfil, CF47

3.7/5, 19 Reviews
58% Recommended

67% letting valuation accuracy

50% letting fee satisfaction

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting67%50.00%£600£650
Address

Darlows
32 Victoria StreetMerthyr Tydfil,
CF47 8BW
01685 723555

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Darlows Branches (View All 13)
Efficient service for close ...

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5 Star Review
UserName

Hayley

By : 'Senthil'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : CF47

5 Apr 2022
People found this helpful0

They have been managing my property for close to a decade now. The service has akways been exceptional. Most recently contacted for electrical upgradation work. Big thank you to Hayley Hardy who managed it very efficiently! 5 stars without... Read Full Review

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I recently made an accepted ...

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5 Star Review
UserName

Sarah

By : 'Ed'
Services : Sales( As a Buyer )
Sold price : £83000
Would you recommend ? : Yes
Postcode : NP22

11 Nov 2021
People found this helpful0

I recently made an accepted offer in a property in Rhymney and was met by the senior sales negotiator ( Sarah Elliott ) I found Sarah very knowledgable and polite and I was allowed to make a satisfactory tour of the house without any spiel which I appreciated . Would recommend prospective buyers... Read Full Review

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Thank you ...

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5 Star Review
UserName

Louise

By : 'Helen'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NP7

23 Oct 2021
People found this helpful1

I’d like to give Louise Pugh from Darlows at Merthyr a huge thank you . She always gets things sorted for me . I’m renting and my boiler packed in on Friday night . I emailed Louise Saturday morning and with in 25 mins an engineer was at my property with the landlord . So i... Read Full Review

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NO SERVICE OFFERED TO ...

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1 Star Review

By : 'woodland'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £600
Would you recommend ? : No
Postcode : CF46

8 Sept 2021
People found this helpful0

NO SERVICE OFFERED TO CUSTOMERS in SEPTEMBER 2021 because of OUTDATED restrictions. I got an email in answer to my enquiry. I enquired about an ad they placed ...in fact their ad was an invitation to express interest since they have decided to apply outdated "August" restrictions rules ... Read Full Review

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Do not use Darlows to manage ...

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1 Star Review

By : 'Jenny'
Services : Letting( As a Owner )
Rent PCM : £600
Would you recommend ? : No
Postcode : CF48

1 Dec 2020
People found this helpful0

Do not use Darlows to manage your property! They do not answer the phone, return calls or respond to emails. Our property has been left with a rainwater leak effecting the electrics since July. We have not been informed of the leak and they've sent no one out to repair. We have been trying to ... Read Full Review

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Sarah Elliott of Darlows, ...

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5 Star Review
UserName

Sarah

By : 'Peter'
Services : Sales( As a Vendor )
Sold price : £130000
Would you recommend ? : Yes
Postcode : CF48

26 Feb 2020
People found this helpful0

Sarah Elliott of Darlows in Merthyr has sold my house quickly and kept me informed as we go. The sale went through without a hitch in 4 months. She’s always been friendly and professional. I’d definitely use her... Read Full Review

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We've been on a long ...

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5 Star Review
UserName

Sarah

By : 'Rachel'
Services : Sales( As a Buyer )
Sold price : £76000
Would you recommend ? : Yes
Postcode : CF47

28 Jan 2020
People found this helpful0

We've been on a long journey purchasing our property but Sarah Elliott has helped us every step of the way. She has clarified queries for us and given us support and advice where needed. I wouldn't hesitate to use Darlows again because of Sarah, she's a credit to the estate... Read Full Review

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Excellent service and support ...

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5 Star Review
UserName

Sarah

By : 'Julie'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : NP22

31 Aug 2019
People found this helpful0

Excellent service and support from Sarah Elliott. Friendly and helpful! Always I the other end of the phone when... Read Full Review

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Great ...

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5 Star Review
UserName

Sarah

By : 'Nicky'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CF47

17 Aug 2019
People found this helpful0

What great service we have received from Sarah Elliott at the Merthyr Tydfil branch of Darlows estate agents. Always keeping us up to date with progress and answering our queries and questions very quickly to prevent any delay with the purchase of our property, and would definitely use them again ... Read Full Review

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Excellent service from ...

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5 Star Review
UserName

Sarah

By : 'Esther'
Services : Sales( As a Vendor )
Sold price : £65000
Would you recommend ? : Yes
Postcode : CF48

31 Jan 2019
People found this helpful0

We were very Impressed by the level of service given by Sarah Eliott at the Merthyr Tydfil branch. She has helped us with the sale of our property and has been so helpful and friendly. We were thrilled to receive an offer on our property in a short space of time and wouldn't hesitate to... Read Full Review

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Outstanding work Sarah ...

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5 Star Review
UserName

Sarah

By : 'Brilliant'
Services : Sales( As a Buyer )
Sold price : £107000
Would you recommend ? : Yes
Postcode : CF48

30 Jan 2019
People found this helpful0

Sarah Elliot was brilliant! After many house viewings Sarah didn't give up, found us our perfect first home and done nothing but help along the way and made our first experience of buying a property a very enjoyable one! Would definitely recommend Sarah!! Thank... Read Full Review

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Seller ...

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5 Star Review
UserName

Louise

By : 'Bertie'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CF47

28 Jan 2019
People found this helpful0

Louise has been a great help to me on selling my property, I have found Darlows Merthyr very professional and Louise Pinch in particular a buts most of my dealings have been with... Read Full Review


Comments on Agent Fees

Fees tend to be the same at most agencies, we all would like to have it cost less but am generally happy .

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Thinking of Darlows? Think ...

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1 Star Review

By : 'Darloss'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : NP23

6 Jun 2018
People found this helpful1

Came to Darlows as a landlord with a property to rent. Problems with property issues and lack of communication with Darlows, from the outset. They were paid to fully managed the property but did as little as they could, even refusing to serve written notice on the tenant's in order to access ... Read Full Review

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By : Beverley Richards

8 Sept 2018

I couldn't agree more. Darlows are totally inefficient. I have paid for a fully managed service also and the experience is dreadful. I wouldn't advise anyone to use them. Absolutely appalling...

First of all, i have given ...

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1 Star Review

By : 'Nigel'
Services : Letting( As a Tenant )
Rent PCM : £625
Would you recommend ? : No
Postcode : SA1

6 Aug 2017
People found this helpful2

First of all, i have given Darlows one star as i cant give them zero. I have had the misfortune of dealing with Darlows in respect of a property rental. Initially they seemed ok....but since agreeing the let their service has been nothing short of incompetent. How a number of their staff remain... Read Full Review


Comments on Agent Fees

N/a

Comments (1)
Was this helpful?:

By : ross

9 Mar 2018

Hi there, We apologies for the poor experience you received with us, please email in to help@darlows.co.uk so we can look into your experience. Thank...

Thank you to the Merthyr ...

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5 Star Review
UserName

Sarah

By : 'Miss'
Services : Sales( As a Buyer )
Sold price : £105000
Would you recommend ? : Yes
Postcode : CF4

1 Aug 2017
People found this helpful0

Thank you to the Merthyr Tydfil Branch and to the Agent Sarah Elliot primarily dealing with the purchase of my bungalow All the team were prompt with their assistance and dealt with the purchase in a very professional manner. Sarah kept me in the loop in from the start to completion. Sarah was... Read Full Review

Comments (1)
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By : ross

9 Mar 2018

Hi there, Thanks for your kind words and thank you for the 5-star feedback. Have a wonderful...

Sarah at Darlows Merthyr has ...

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5 Star Review
UserName

Sarah

UserName

Sarah

By : 'Kelly'
Services : Sales( As a Buyer )
Sold price : £177000
Would you recommend ? : Yes
Postcode : CF48

2 Jun 2017
People found this helpful0

Sarah at Darlows Merthyr has been a great support from start to finish when purchasing my new property. Sarah kept me informed every step of the way and was happy to help me whenever i needed it. I cant thank her enough for everything as she helped to move this along after waiting from february to... Read Full Review

Comments (1)
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By : ross

9 Mar 2018

Hi there, Thanks for your kind words and thank you for the 5-star feedback. Have a wonderful...

Can't go wrong with Darlows. ...

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4 Star Review
UserName

Carla

UserName

Sarah

By : 'kelly'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : NP13

20 Oct 2016
People found this helpful0

Can't go wrong with Darlows. This company was so helpful and so quick at responding to my needs. I must say they made renting a house so easy for me and my family I would recommend them to anyone. Thank you so much Darlows... Read Full Review


Comments on Agent Fees

Good

Comments (1)
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By : ross

9 Mar 2018

Hi there, Thanks for your kind words and thank you for the 5-star feedback. Have a wonderful...

Awful company. Paid a fortune ...

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1 Star Review

By : 'yvette16'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : No
Postcode : NP22

28 Jan 2015
People found this helpful1

Awful company. Paid a fortune to rent a very expensive house from the merthyr branch with the understanding that all that needed to be done to move in, would be. I picked up the house keys, drove over and what a shock! I'm pregnant with a 1 yr old and 4 yr old and can't believe they would hand the... Read Full Review

Comments (1)
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By : Customer Relations Manager

4 Feb 2015

Hi Yvette I'm sorry to hear about this. Please could you email help@darlows.co.uk so we can look into this for you and rectify the situation. Many thanks Melanie Smith Customer Relations...

They promised me a subject to ...

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1 Star Review

By : 'Doctor'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CF48

30 Sept 2013
People found this helpful2

They promised me a subject to contract agreement then drafted a legally different contract thus breaching my trust and costing me thousands of pounds in rent. They ignored my complaints , would not answer my calls and then finally after nine months and after going to the property ombudsman their ... Read Full Review


What agent could do to change your mind?

They could have apologized early for their mistake and tried to secure my interest as well as the landlod\'s hence ensuring that neither party came to harm

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11/30/2, 12:00:00 AM by allAgents

Awards won by Darlows, Merthyr Tydfil CF47 8BW

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