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The UK's Largest Customer Review Website for the Property Industry

4.3/5, 17 Reviews
94% Recommended
75% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
0% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 75.00% | 100% | £177,000 | £440,000 |
| Lettings | 0% | 0% | £825 | £825 |
Dacre Son & Hartley
2-4 Bondgate, Otley, West Yorkshire
LS21 3AB
01943 463321




By : 'M'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : LS21
Tim dealt with our recent purchase of a property neat Otley. From our first viewing, through the negotiation process and up until completion he was engaging, helpful and really easy to deal with. He gave us good advice on how to present our offer and timely feedback on progress. It took less... Read Full Review
N/A

By : 'pauline'
Services : Sales (As a Buyer)
Sold price : £177000
Would you recommend ? : Yes
Postcode : LS21
I bought a house through Dacre son and Hartley earlier this year. It had been a rental house. Jane went out of her way to get me information for me and my solicitor from the... Read Full Review
As this was the vendors agent. I don't know what the fees were.
By : Jane Milner
29 Nov 2018Many thanks for your kind comments, we strive to do our...


By : 'Jan'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : LS21
All the agents at this branch of Dacres have acted in a most professional, friendly and helpful way. Buying a house can be stressful but their help, advice and prompt action have eased the strain and made the whole process a positive... Read Full Review
Reasonable.

By : 'Laura'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : LS21
Jane was fantastic during a tricky move, ensuring she kept all parties in the loop at all times and helping to keep the process moving... Read Full Review

By : 'Jonathan'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : LS21
We have been very impressed with the service that we have received from all the staff in the Otley office of Dacre Son & Hartley, but especially from Jane Milner. This was my late mother-in-law's house that was being sold and as we live over 300 miles away, we were very grateful that Jane... Read Full Review
The fees were very reasonable and in our view represented good value for money

By : 'The'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : LS21
Jane has been extremely patient and helpful. There were a few minor problems, as there always are, when trying to buy a house and Jane always proved sympathetic and did her best to sort everything out satisfactorily. Thank you Jane. Bob and Rowena... Read Full Review

By : 'Thompsons'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : LS21
We are very grateful to the branch in helping us have a smooth sale. Jane was consistent in responding to our enquiries and always in a professional and straight forward manner. Thank... Read Full Review

By : 'Lee'
Services : Sales (As a Vendor)
Sold price : £365
Would you recommend ? : Yes
Postcode : LS21
Excellent service and really easy to get along with. Jane and David are superb at her job and helps every aspect of the procedure. If we ever need to move again, we hope Jane & David can help us. Thank you Jane & David, you are... Read Full Review
Just right, every penny was earned by them!
By : 'Kerrie'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : LS21
Georgina was extremely helpful throughout the process of selling our house. Nothing was too much trouble and she always returned calls and obtained information requested as quickly as... Read Full Review
In line with other agents.

By : 'Janet'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : LS21
Everyone in the office has been most helpful. They have kept us informed of progress and when one sale unfortunately fell through, through no fault of theirs, they very quickly found a new buyer. Jane has been particularly helpful. Our buyers had many queries and worries, which Jane and I were able ... Read Full Review

By : 'Hluppy'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : LS21
Jane was really helpful during our recent house purchase. Always friendly and approachable and was an excellent go between when we had issues that needed sorting. Thank you for all your... Read Full Review
N/a

By : 'Caroline'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : LS21
I had regular contact with both David and Jane. David was very friendly, professional, diplomatic and knowledgeable. He inspired confidence for my elderly Mum as he did all the viewings which was so important to us. Jane is superb, a friendly face whenever you went in the office and every time she ... Read Full Review
By : 'Chris'
Services : Sales (As a Vendor)
Sold price : £440000
Would you recommend ? : Yes
Postcode : LS21
I really appreciate the effort that David,Georgina and Jane in your Otley offices put in to sell my property. Being away much of the time, I was not always available to show potential buyers around but this was never a problem for Dacres. During the time my property was on the market I was verbally ... Read Full Review
They certainly earned their commision. I'm happy.

By : 'Mike'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : LS21
When we bought a property through Dacres, we found the staff extremely helpful even when things became a little complex. Jane merits a special mention, she did very well in keeping us informed throughout the process and was very helpful with sound, practical advice. The whole team at Dacres... Read Full Review

By : 'Louise'
Services : Conveyancing (Conveyancing)
Would you recommend ? : Yes
Postcode : LS21
David went above and beyond his duties and provided continued assistance throughout. Ultimately the perseverance by all, definitely paid... Read Full Review
By : 'D'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : Yes
Basically if you want to view a property then try hard to avoid dacres and view either through vendor or if advertised by another estate agent. Myself and my partner asked a lady at dacres via phone to book a viewing half an hour out of office hours and were told no only 9 to 5 when we explained we ... Read Full Review
By : 'unhappytennant'
Services : Letting (As a Tenant)
Would you recommend ? : No
We rented a 4 bedroom detached house via Dacres as we were between' houses. Once subjected to having to take a day off work in order to accomodate their tour of the property several weeks after having moved in, we heard nothing from them for the 18 months in which we stayed there. They were slow... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
We maintain a robust and fair complaints procedure, the full text of which is available via our website dacres.co.uk
Each complaint should initially be issued to the relevant Branch Manager and beyond that there are two further levels of internal review by company Directors
If you are a consumer and the complaint has still not been resolved to your satisfaction, we agree to the referral of your complaint to The Ombudsman Service Ltd, PO Box 1021,Warrington,WA4 9FE (0330 440 1634) from whom details of the scheme may be obtained. www.ombudsman-services.org
If you are a business and your complaint has still not been resolved to your satisfaction, we agree to the referral of your complaint to The Arbitrational Procedure for Surveying Disputes, IDRS Ltd, 70 Fleet Street, London EC4Y 1EU (020 7520 3800), from whom details of the scheme may be obtained. www.idrs.ltd.uk
Last updated at 9/18/2017, 8:43:46 AM by allAgents